“We bought a new Samsung 65” and it is all hooked up. However, we can’t find our regular guide and we can’t use our old remotes, only the Samsung remote. Was there a step that we skipped?”

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• You have to move the output to your port and signal with the arrow keys on the remote.

  Answered by cmv0755 3 years ago

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• Susie - So that we can better understand and assist with this, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered by Samsung 3 years ago

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