Questions & Answers

Q: QuestionI have a Samsung sound bar. Can it be used on these new models?

Asked 9 months ago by CSV.

• A:Answer CSV - Soundbars can be connected to the Q7F TV via a wired (HDMI) or wireless (Bluetooth, Wi-Fi) connection. ~ Samsung Specialist

  Answered 9 months ago by Samsung

  
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Q: QuestionDoes this TV have a camera?

Asked 10 months ago by Deepblue.

• A:Answer Hi Deepblue - Samsung TVs do not have built-in cameras, but you can connect a USB-powered camera (such as our Slim Fit Camera) if you'd like to add one. ~ Samsung Specialist

  Answered 10 months ago by Samsung

  
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Q: QuestionHow do you clean the screen without smudges?

Asked 6 days ago by Anonymous.

• A:Answer When cleaning your Samsung TV screen, please follow these guidelines to help keep it in optimal condition: • Power off your TV and allow it to cool for 5-10 minutes before cleaning to reduce streaking. • Use a soft, dry microfiber cloth to gently wipe the screen - avoid pressing too hard. • Do not use any chemicals or cleaning agents such as wax, alcohol, thinners, air fresheners, or detergents. • Never spray water or liquid directly onto the screen or TV surface. You can use a screen cleaner such as this product from Best Buy: https://www.bestbuy.com/site/audioquest-cleanscreen-cleaner-kit/6628358.p?skuId=6628358 ~ Samsung Specialist

  Answered 4 days ago by Samsung

  
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Q: QuestionDoes this television has optical port

Asked 1 week ago by Kmar.

• A:Answer While the Q7F TV does not include an Optical port, it does support audio over HDMI, Bluetooth, and Wi-Fi. If an Optical port is important to your setup, this input is available starting with our Q8F Series. ~ Samsung Specialist

  Answered 1 week ago by Samsung

  
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Q: QuestionDoes the Samsung 65" Q7F Series QLED 4K UHD Samsung Vision AI Smart Tizen TV Model # QN65Q7FAAFXZA have USB ports?

Asked 2 weeks ago by TLC.

• A:Answer The Q7F features 1x USB port. ~ Samsung Specialist

  Answered 2 weeks ago by Samsung

  
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Q: QuestionLooking at buying this TV from Best Buy. My last Samsung Actually sort of imploded (lots of Noise, sparks and pops but no fire and nothing burned), after only having it for 4 months I need to know what the manufactuers warrantee is.

Asked 2 weeks ago by debischr.

• A:Answer The Q7F TV comes with a 1-year Parts & Labor Manufacturer’s Warranty when purchased brand-new from an authorized dealer. ~ Samsung Specialist

  Answered 2 weeks ago by Samsung

  
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Q: Questionhow do I connect my old sound bar to the new TV ?

Asked 3 weeks ago by Anonymous.

• A:Answer To assist with this specific scenario, we’ll need to gather a bit more information. Please contact Samsung Support at 1-800-SAMSUNG (available 8AM - 12AM EST, 7 days a week) or connect with us via live chat at https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 3 weeks ago by Samsung

  
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Q: QuestionDoes this tv have a table stand

Asked 1 month ago by Rich.

• A:Answer Rich - The Q7F comes with a 2-legged stand. ~ Samsung Specialist

  Answered 3 weeks ago by Samsung

  
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Q: QuestionHow do you use a DVD player with this TV?

Asked 1 month ago by Deb.

• A:Answer Deb - DVD Players can be connected via HDMI. ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionCan I adjust the stand height up to accommodate a soundbar?

Asked 1 month ago by Query.

• A:Answer The 65” Q7F legs are height adjustable for a total height of 34.6" (1.8" of clearance) or 35.6" (2.8" of clearance). ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionWhat are the dimensions of the box?

Asked 1 month ago by Anonymous.

• A:Answer You can find these measurements on this model’s product page – just click Specifications and scroll down to Box Dimension: https://www.bestbuy.com/product/samsung-65-class-q7f-series-qled-4k-uhd-samsungvision-ai-smart-tizen-tv-2025/6619254 ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionAre there any issues connecting to/through Verizon's latest cable equipment and Samsung sound bar ( B-series HW-B750F 5.1 Ch DTS)

Asked 1 month ago by Chaka.

Q: QuestionIs this tv good for gaming such a having a PS5 pro connected to it ?

Asked 1 month ago by Cjthegeneral.

• A:Answer Cjthegeneral - The Q7F features Motion Xcelerator and Auto Game Mode (ALLM) for enhanced motion and clarity for high-intensity gaming, ensuring crisp, clear details throughout. When stepping up, the Q8F (55 – 85”) adds FreeSync Premium Pro with VRR for smoother, lower-lag gameplay, as well as Motion Xcelerator 144Hz (sometimes called Motion Xcelerator Turbo+) for improved motion and virtually no blur, with fine-tuned visuals rendered at blazing-fast speeds up to 4K@144Hz, delivering incredible responsiveness and fluid visuals for an immersive gaming experience. ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes it support Apple airplay?

Asked 1 month ago by Timl.

• A:Answer Timl - Yes, AirPlay is supported. ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionWhat are the dimensions of the original packaging? I need to know if it will fit into my car.

Asked 1 month ago by Unk.

• A:Answer Hi Unk - You can find these measurements on this model’s product page – just click Specifications and scroll down to Box Dimension: https://www.bestbuy.com/product/samsung-65-class-q7f-series-qled-4k-uhd-samsungvision-ai-smart-tizen-tv-2025/6619254 ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionDo this tv have lifelike automatiom

Asked 1 month ago by Anonymous.

Q: QuestionCan you connect to sling on here

Asked 1 month ago by Tony.

• A:Answer Hi Tony - Yes, the Sling TV app is available. ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionI want to use my Roku stick instead of the one that comes with this TV. How can I do that?

Asked 1 month ago by Joann.

• A:Answer Joann - External streaming devices can be connected via HDMI. ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: Questionsamsung tv channels avaiable ?

Asked 1 month ago by metoo.

• A:Answer Yes all samsung tv channels included

  Answered 1 month ago by JeffV

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