Questions & Answers

Q: QuestionWhy should I avoid pinching the screen when setting up my new TV?

• A:Answer Pinching the screen can easily cause the glass to crack, as your new TV is fragile.

Q: QuestionDoes this TV have Dolby Atmos?

• A:Answer Yes, this TV comes with Dolby Atmos built-in for a 3D surround sound experience.

Q: QuestionWhat operating system does this Samsung TV use?

• A:Answer This Samsung TV uses the Samsung Tizen operating system.

Q: QuestionWhat is the refresh rate of this Samsung TV?

• A:Answer This Samsung TV has a 120Hz refresh rate.

Q: QuestionHow many HDMI ports does this TV have?

• A:Answer This TV has 4 HDMI ports.

Q: QuestionWhat is the screen size of this Samsung TV?

• A:Answer The screen size of this Samsung TV is 64.5 inches.

Q: QuestionWhat is distance between legs? No data in user manual or product spec.

Asked 1 year ago by PeterGreen.

• A:Answer PeterGreen - The leg width of the 65” QN80D is adjustable between two positions: 42" or 12". ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
  Helpful (5)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this model number have the ability to block blue light? If not what models in the 55-65" range have blue light blocking? How is this done?

Asked 1 year ago by healthylight1.

• A:Answer Hi healthylight1 - With sunrise and sunset times built in, EyeComfort Mode intelligently adapts your display to help keep your eyes more comfortable. The brightness and color levels are adjusted to reduce blue light in the evenings, giving you a chance to rest and unwind. To enable this feature, go to All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode > EyeComfort. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the bolt size and dimensions for the wall mount ?

Asked 1 year ago by Matt.

• A:Answer Matt - The 65" QN80D features a VESA pattern of 400mm x 300mm and uses 4x M8 screws with 17-19mm length and 1.25mm pitch. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionThis is a new model and rno reviews. With this Samsung - 65” Class QN80D Series Neo QLED 4K Smart Tizen TV Model.... If I want to get real HT exp. Does it work with Samsung - HW-Q850D/ZA 7.1.2 ચા Dolby ATMOS Soundbar + Rear Speakers w/ Q Symphony??

Asked 1 year ago by BigA.

• A:Answer BigA - Yes, the QN80D supports Q-Symphony and is compatible with the HW-Q850D Soundbar. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionHow is the QN80D different from the QN85D, especially with respect to panel type, and panel performance? Are the panels the same, with the same number and type of mini LEDs? Or is it just a difference in features? Thanks.

Asked 10 months ago by Ksem.

• A:Answer The QN80D uses a 2-legged stand (adjustable between two positions: 42” or 12”) whereas the QN85D features our center pedestal stand. The QN80D features 20-watt, 2 channel audio; the QN85D steps it up to 40-watt, 2.2 channel audio. ~ Samsung Specialist

  Answered 10 months ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this work in a country other than the US where the power is 220V?

Asked 11 months ago by Baki.

• A:Answer Baki - This Samsung TV model is intended for use in the U.S. and will only support 110-120V. ~ Samsung Specialist

  Answered 11 months ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questioncan u mount on stand

Asked 1 year ago by Anonymous.

• A:Answer Yes, it can. A stand comes included. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this TV a 2024 Model?

Asked 1 year ago by OlyO.

• A:Answer OlyO - Yes, the QN80D is a 2024 Samsung Neo QLED TV. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionAht is the size of the stans, can I put this on my 32 in table?

Asked 1 year ago by jay.

• A:Answer jay - The leg width of the 65” QN80D is adjustable between two positions: 42" or 12". ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the tv work with google assistant?

Asked 3 days ago by Bhtec.

Q: QuestionDoes this TV have a "Digital Audio Out (Optical)" port?

Asked 8 months ago by joeyfresh.

• A:Answer joeyfresh - Yes, the QN80D has an Optical port. ~ Samsung Specialist

  Answered 8 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the warranty on Open Box TVs?

Asked 9 months ago by Kingkong.

• A:Answer Kingkong - Please directly contact or visit your local Best Buy for more information on open-box products. ~ Samsung Specialist

  Answered 9 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this have the atsc 3.0 timer?

Asked 10 months ago by Debslol.

• A:Answer Deb - The QN80D has a built-in ATSC 1.0/ClearQAM tuner; when stepping up to our Neo QLED 8K Series, you’ll gain a built-in ATSC 3.0 tuner for receiving digital broadcasts. ~ Samsung Specialist

  Answered 10 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question