Questions & Answers

Name: Samsung - 65" Class QN85A Series Neo QLED 4K UHD Smart Tizen TV
Brand: Samsung
SKU: 6452319
Price: 269.99 USD
Rating: 4.7 (576 reviews)

Samsung - 65" Class QN85A Series Neo QLED 4K UHD Smart Tizen TV

Model:: QN65QN85AAFXZA; |
SKU:: 6452319

User rating, 4.7 out of 5 stars with 576 reviews.

Highly rated by customers for:

Clearance

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Page Showing 41-60 of 94 questions

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QuestionDoes this have the You Tube TV app? Our older Samsung does not and can’t download it.
Asked 3 years ago by Colo50.
- Answer Colo50 - Yes, you can download the YouTube TV app directly from the QN85A TV's built-in App Store. ^Gina
  Answered 3 years ago by Samsung
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QuestionFor the QN85A (65 inch), what are the best settings for fast moving sports? Details aren't very sharp in the standard settings or Movie settings.
Asked 3 years ago by Captinr.
- Answer Hi Captinr - For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. Should you need further assistance with features or other product usage, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina
  Answered 3 years ago by Samsung
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QuestionDoes this have a built-in cable tuner?
Asked 3 years ago by TVWatcher.
- Answer Hi TVWatcher - The QN85A has a built-in digital tuner (ATSC/ClearQAM) for receiving digital broadcasts. ^Gina
  Answered 3 years ago by Samsung
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QuestionDoes it support HDMI Arc?
Asked 3 years ago by Anonymous.
- Answer Hi there! HDMI eARC/ARC is supported in HDMI port number 3. ^Gina
  Answered 3 years ago by Samsung
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QuestionI have a Samsung Q80T that has one HDMI 2.1 port. Does this TV have HDMI 2.1 and it is not a complicated spec! Why would it be different from the newer models?
Asked 3 years ago by Kilowatt76.
- Answer Kilowatt76 - The QN85A has 4 HDMI ports, all of which support Auto Low Latency Mode (ALLM), Dynamic Metadata (HDR10+), and Variable Refresh Rate (VRR). High Frame Rate (HFR) 4K@120Hz is supported in “HDMI In 4”. The “HDMI In 3” port further supports eARC. ^Gina
  Answered 3 years ago by Samsung
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QuestionTrying to hook up the Q symphony sound to the Samsung sound bar HW-Q850A and I'm having some trouble. Sound Output shows TV Speaker, Optical, and Bluetooth Speaker List, it no longer shows the one that had TV Speaker and Optical together.
Asked 3 years ago by kelzo.
- Answer Hi kelzo90 - So we can best assist you in configuring the Q-Symphony feature on your TV & Soundbar, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina
  Answered 3 years ago by Samsung
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QuestionI just purchased this TV and have a quick question. The remote is chargeable but it didn't come with the charger. Was that something that was missing?
Asked 3 years ago by KayP.
- Answer I was told that it charges itself as long as it’s in a room that has daylight during the day. It doesn’t come with a charger
  Answered 3 years ago by Happy
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QuestionWhat is Tizen smart platform
Asked 3 years ago by MRH111.
- Answer MRH111 - Tizen is the name of the Operating System utilized in Samsung Smart TVs. ^Gina
  Answered 3 years ago by Samsung
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QuestionIs there a place to plug in an optical cable for the original Sonos playbar?
Asked 3 years ago by MrGo.
- Answer MrGo - Yes, the QN85A TV features an Optical port. ^Gina
  Answered 3 years ago by Samsung
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QuestionWhat are the external dimensions of the cardboard box this television is packed in? Thanks Samsung QN65QN85AAFXZA SKU 6452319
Asked 3 years ago by Vince.
- Answer Hi Vince! Here are the dimensions of the 65" QN85A in its shipping box (WxHxD in INCHES): 63.8 x 37.3 x 7.3. ^Gina
  Answered 3 years ago by Samsung
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QuestionWhat do you do if your brand new remote doesn’t work at all..even if it’s been charged in the sun
Asked 4 years ago by Scott.
- Answer Scott - So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina
  Answered 4 years ago by Samsung
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QuestionDoes this tv have an Ethernet connection?
Asked 4 years ago by utcs.
- Answer utcs - Yes, the QN85A TV features a LAN (Ethernet) port. ^Gina
  Answered 4 years ago by Samsung
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QuestionI just bought this TV, along with the Samsung - 3.1.2-Channel Soundbar. These were set up by Best Buy's Geek Squad. I'm having problems with the sound not "syncing with the lips". What can I do to fix this?
Asked 4 years ago by Kathie87124.
- Answer Kathie87124 - Please be sure your firmware is up to date with version 1805.4 which includes updates to address any lip sync or audio delays that you are experiencing. You can check this by going to: Settings > Support > Software Update. ^Gina
  Answered 4 years ago by Samsung
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QuestionDoes the Samsung 65" QN85 Series TV come with a Stand or is it Optional ?
Asked 4 years ago by JOEG.
- Answer JOEG - The QN85A TV comes with a center stand. If you choose to mount the TV, the stand can be removed. ^Gina
  Answered 4 years ago by Samsung
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Questionwhich Samsung TVs feature the slim one connect box ?
Asked 4 years ago by Anonymous.
- Answer Hi! The Slim One Connect Box comes with our 8K Neo QLED TVs (QN800A & QN900A). ^Gina
  Answered 4 years ago by Samsung
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QuestionDoes this TV support Q-Symphony with the HW-Q700A soundbar?
Asked 4 years ago by JimmyD.
- Answer JimmyD - Yes, the QN85A TV features Q-Symphony when paired with the HW-Q700A Soundbar. ^Gina
  Answered 4 years ago by Samsung
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Questionwill this tv support 3D DVDs
Asked 4 years ago by Anonymous.
- Answer Hi - 2021 Samsung TVs do not support 3D capabilities. ^Gina
  Answered 4 years ago by Samsung
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QuestionIs Disney streaming app available?
Asked 4 years ago by Tonabh.
- Answer Yes the Disney Plus App is pre downloaded.
  Answered 4 years ago by Willie
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QuestionCan you download the spectrum TV app on this TV
Asked 4 years ago by Sweetness34.
- Answer Sweetness34 - You can download the Spectrum app directly from the QN85A TV's built-in App Store. ^Gina
  Answered 4 years ago by Samsung
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QuestionViewing live sports on cable is jarring, there's a huge stutter when the picture goes from slow motion replay to regular speed. Football is unwatchable. I had tech support try to fix this, they couldn't. Returned the TV, hope they fix the firmware.
Asked 4 years ago by Vince.
- Answer I have had no problems watching football or any cable channel with this TV. Picture is perfect
  Answered 3 years ago by Happy
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Showing 41-60 of 94 questions

Questions & Answers

Samsung - 65" Class QN85A Series Neo QLED 4K UHD Smart Tizen TV

Q: QuestionDoes this have the You Tube TV app? Our older Samsung does not and can’t download it.

Q: QuestionFor the QN85A (65 inch), what are the best settings for fast moving sports? Details aren't very sharp in the standard settings or Movie settings.

Q: QuestionDoes this have a built-in cable tuner?

Q: QuestionDoes it support HDMI Arc?

Q: QuestionI have a Samsung Q80T that has one HDMI 2.1 port. Does this TV have HDMI 2.1 and it is not a complicated spec! Why would it be different from the newer models?

Q: QuestionTrying to hook up the Q symphony sound to the Samsung sound bar HW-Q850A and I'm having some trouble. Sound Output shows TV Speaker, Optical, and Bluetooth Speaker List, it no longer shows the one that had TV Speaker and Optical together.

Q: QuestionI just purchased this TV and have a quick question. The remote is chargeable but it didn't come with the charger. Was that something that was missing?

Q: QuestionWhat is Tizen smart platform

Q: QuestionIs there a place to plug in an optical cable for the original Sonos playbar?

Q: QuestionWhat are the external dimensions of the cardboard box this television is packed in? Thanks Samsung QN65QN85AAFXZA SKU 6452319

Q: QuestionWhat do you do if your brand new remote doesn’t work at all..even if it’s been charged in the sun

Q: QuestionDoes this tv have an Ethernet connection?

Q: QuestionI just bought this TV, along with the Samsung - 3.1.2-Channel Soundbar. These were set up by Best Buy's Geek Squad. I'm having problems with the sound not "syncing with the lips". What can I do to fix this?

Q: QuestionDoes the Samsung 65" QN85 Series TV come with a Stand or is it Optional ?

Q: Questionwhich Samsung TVs feature the slim one connect box ?

Q: QuestionDoes this TV support Q-Symphony with the HW-Q700A soundbar?

Q: Questionwill this tv support 3D DVDs

Q: QuestionIs Disney streaming app available?

Q: QuestionCan you download the spectrum TV app on this TV

Q: QuestionViewing live sports on cable is jarring, there's a huge stutter when the picture goes from slow motion replay to regular speed. Football is unwatchable. I had tech support try to fix this, they couldn't. Returned the TV, hope they fix the firmware.

QuestionDoes this have the You Tube TV app? Our older Samsung does not and can’t download it.

QuestionFor the QN85A (65 inch), what are the best settings for fast moving sports? Details aren't very sharp in the standard settings or Movie settings.

QuestionDoes this have a built-in cable tuner?

QuestionDoes it support HDMI Arc?

QuestionI have a Samsung Q80T that has one HDMI 2.1 port. Does this TV have HDMI 2.1 and it is not a complicated spec! Why would it be different from the newer models?

QuestionTrying to hook up the Q symphony sound to the Samsung sound bar HW-Q850A and I'm having some trouble. Sound Output shows TV Speaker, Optical, and Bluetooth Speaker List, it no longer shows the one that had TV Speaker and Optical together.

QuestionI just purchased this TV and have a quick question. The remote is chargeable but it didn't come with the charger. Was that something that was missing?

QuestionWhat is Tizen smart platform

QuestionIs there a place to plug in an optical cable for the original Sonos playbar?

QuestionWhat are the external dimensions of the cardboard box this television is packed in? Thanks Samsung QN65QN85AAFXZA SKU 6452319

QuestionWhat do you do if your brand new remote doesn’t work at all..even if it’s been charged in the sun

QuestionDoes this tv have an Ethernet connection?

QuestionI just bought this TV, along with the Samsung - 3.1.2-Channel Soundbar. These were set up by Best Buy's Geek Squad. I'm having problems with the sound not "syncing with the lips". What can I do to fix this?

QuestionDoes the Samsung 65" QN85 Series TV come with a Stand or is it Optional ?

Questionwhich Samsung TVs feature the slim one connect box ?

QuestionDoes this TV support Q-Symphony with the HW-Q700A soundbar?

Questionwill this tv support 3D DVDs

QuestionIs Disney streaming app available?

QuestionCan you download the spectrum TV app on this TV

QuestionViewing live sports on cable is jarring, there's a huge stutter when the picture goes from slow motion replay to regular speed. Football is unwatchable. I had tech support try to fix this, they couldn't. Returned the TV, hope they fix the firmware.