“I purchased this tv about a month ago, I can not figure out why my internet keeps dropping off. I have to constantly re-enter my password every single time I turn this tv on, sometimes it even drops off while I’m watching a show. I have contacted samsung”
Answer This Question
1-1 of 1 Answer
Hi jeff - Please check that your TV is running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience. Should your issue persist, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week, text HELP to 62913, LiveChat on Samsung.com, or Email: https://www.samsung.com/us/support/#contact_us_for_support ^Gina
Sorry, there was a problem. Please try again later.
