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Page Showing 21-23 of 23 questions
  • QuestionI have my PS5 connected and supports 4k 120hz on the eARC port but the other HDMI ports do not! What is the solution?

    Asked by BLVNKDUB.

    • Answer Hi Ryan - We’d like the chance to assist you further. Please contact Samsung Support at 1-800-SAMSUNG (available daily from 8 AM to 12 AM EST) or connect with us via live chat at Samsung Support: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

      Answered by Samsung

  • QuestionIs burn-in a serious problem with OLED tv’s?

    Asked by Stknprof.

    • Answer Not as serious as a few years back, prolonged static images will still cause it. After a few hours of gaming, then no. 3 years straight strictly fox news, more than likely. When you turn off the tv from time to time, you may notice a message asking to do a "screen optimization" or pixel refresh, do it when prompted to make sure problems don't happen.

      Answered by Anonymous

  • QuestionIs this a QOLED unit? The Specs say " Standard OLED"

    Asked by Garry.

    • Answer Hi JackWilson - We’re continually evolving our TV portfolio to provide our customers with new and exciting innovations and experiences. Samsung OLED TVs consistently offer a premium experience while delivering excellent viewing performance, regardless of the specific panels that are integrated into the product. ~ Samsung Specialist

      Answered by Samsung