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Samsung - 65" Class The Frame Series LED 4K UHD Smart Tizen TV

Model:: QN65LS03AAFXZA; |
SKU:: 6451479

User rating, 4.4 out of 5 stars with 236 reviews.

Highly rated by customers for:

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Page Showing 61-80 of 89 questions

QuestionIs is safe to mount it above a gas fireplace. How thick should the mantle be.
Asked 4 years ago by Mary.
- Answer Hi Mary! You can mount your TV over the fireplace; however, your primary concern will be the heat: Samsung TVs should never exceed 104 degrees Fahrenheit. Also keep in mind that if you mount your TV above the fireplace, it may be well above eye level when you're sitting down. Should you have additional questions, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina
  Answered 4 years ago by Samsung
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QuestionIs the one connect box required to be used or if we wish to mount the TV flush to the wall can we decide not to use it and have the TV connect wirelessly to the internet? Im aware of the 15ft cord but prefer not to use that.
Asked 4 years ago by Anonymous.
- Answer Hi there! The One Connect Box is required for use with The Frame TV, as the box houses all input connections, including power. ^Gina
  Answered 4 years ago by Samsung
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Questioncan I have frame installed by Geek Squad?
Asked 4 years ago by bert.
- Answer Geek Squad installed my 65 inch Frame TV three weeks ago. Excellent job. Not really the type of frame a layman should attempt—-not at all like the mounts on other flat screens. In larger cities, there are installation companies who specialize in nothing but Samsung Frame TV hanging. There is a YouTube video on the process. I viewed it and was convinced doing it myself, with assistance, was not in my skill set.
  Answered 4 years ago by TNvol333
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QuestionDoes the TV has HDMI & USB ports?
Asked 4 years ago by HDMI.
- Answer Yes, both. On the One Box.
  Answered 4 years ago by TNvol333
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QuestionI'm purchasing the 65" size of the 2021 Samsung Frame TV. I will be using a recessed wall mount and articulating bracket, and I need to know the vesa pattern requirements for the tv.
Asked 4 years ago by CaptainCoorsLight.
- Answer https://help.framemytv.com/samsung-the-frame-vesa-mounting-pattern-2021
  Answered 4 years ago by TNvol333
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QuestionI recently purchased a set of surround sound speakers that are rated for Dolby Atmos. Does The Frame support Atmos surround sound? My current model UN65MU8000 I believe does not, so I need to upgrade my TV.
Asked 4 years ago by Audiophile.
- Answer The 2021 does support DA.
  Answered 4 years ago by TNvol333
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QuestionCan the wall Mount be installed onto a brick fireplace?
Asked 4 years ago by TM.
- Answer Hi TM - You can mount The Frame onto brick. Additional hardware required will depend on the type of building material such as drywall, concrete, ceramic tile, brick, etc. Be sure to use appropriate wall mounting hardware for the type of wall you have. ^Gina
  Answered 4 years ago by Samsung
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QuestionI understand that the 2021 model has 6 GB memory. How much memory does the 2019 and 2020 model have?
Asked 4 years ago by Curious.
- Answer Hi Curious! The 2019 and 2020 Frame models have approximately 512mb of storage available for photos. ^Tim
  Answered 4 years ago by Samsung
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QuestionWhat are the box dimensions, so I can make sure this fits in my vehicle when I pick it up?
Asked 4 years ago by ABCD.
- Answer Hi ABCD! Here are the dimensions of The Frame 65" TV's shipping box (WxHxD in INCHES): 63.5 x 37.4 x 7.5. ^Gina
  Answered 4 years ago by Samsung
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QuestionIs this tv a smart tv and does it home with pre installed apps?
Asked 4 years ago by Ivan.
- Answer Yes. Standard streaming services are installed, netflix,prime,Hulu etc
  Answered 4 years ago by Ralph
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QuestionWhat is the size of the one connect box? Will it fit behind the tv on the wall? Can the tv work without it?
Asked 4 years ago by Dryer.
- Answer Hi md - The Frame TV will not work without the One Connect Box. The dimensions of the One Connect Box are (WxHxD in INCHES) 13.7 x 2.6 x 5.4. ^Gina
  Answered 4 years ago by Samsung
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QuestionDoes this support AirPlay 2?
Asked 4 years ago by Windows12s.
- Answer Hi Windows12s! The Frame TV supports AirPlay 2 and requires iOS12.3 or later or mac OS 10.14.5 or later. ^Gina
  Answered 4 years ago by Samsung
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Question"One Connect cable is not rated for in-wall installation". What exactly does that mean?
Asked 4 years ago by Eric.
- Answer Hi Eric - The One Connect cable included with The Frame TV is not rated for in-wall installation, meaning this cable is not intended to be installed within the wall. An in-wall cable is is available to purchase separately (Model VG-SOCR86U/ZA). ^Gina
  Answered 4 years ago by Samsung
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QuestionCan the One Connect Box be installed on the other side of the wall and the remote still work( we don’t want to have the Box visible)?
Asked 4 years ago by Chris.
- Answer Hi Chris - The One Connect Box does not need to be visible to use The Frame TV's remote properly. Please also keep in mind the included One Connect cable is not rated for in-wall installation. An in-wall rated One Connect cable for the 2021 models is not available yet, but we are working to make this product available as soon as possible. Please continue to check the website or contact your local Best Buy for more information. ^Gina
  Answered 4 years ago by Samsung
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QuestionCan I use my own wall mount?
Asked 4 years ago by Mg.
- Answer Hi Mg, you can utilize any universal wall mount with The Frame TV as long as the mount supports the VESA Standard of 400mm x 300mm. Screws and adapters are not included with your TV. You will need 4 x M8 screws, 10-12 mm length, and 1.25mm pitch. ^Gina
  Answered 4 years ago by Samsung
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Questiondoes this tv come with a wall mount or do you have to purchase separately?
Asked 4 years ago by Anonymous.
- Answer It comes with the TV.
  Answered 4 years ago by Anonymous
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QuestionWhen will the 2021 model be available? it says “coming soon”
Asked 4 years ago by AD.
- Answer Hi AD, Best Buy and Samsung are working together to make this product available as soon as possible. Please continue to check the website or contact your local Best Buy for more information. ^Val
  Answered 4 years ago by Samsung
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QuestionWhat are the dimensions of the one connect box that comes with the 2021 Frame TV?
Asked 4 years ago by Anonymous.
- Answer Hi,the dimensions of the One Connect Box for the Frame TV are 13.7 x 2.6 x 5.4 (WxHxD inches). ^Val
  Answered 4 years ago by Samsung
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QuestionDoes the 2020 version of the 15m extended One Connect cable work with this 2021 model Frame TV? If not, what is the part number for the correct cable and is it available yet?
Asked 4 years ago by Tom.
- Answer Hi Tom, You can use the same cable for the 2021 model Frame TV. ^Val
  Answered 4 years ago by Samsung
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QuestionDoes this TV experience the WiFi connection issues (constant dropping from network) that the previous versions have had or has Samsung updated the firmware with this version to resolve this?
Asked 4 years ago by Anonymous.
- Answer Hi! With more and more of our devices depending on our home network, our 2021 lineup was engineered with Wi-Fi connection needs in mind. ^Val
  Answered 4 years ago by Samsung
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Showing 61-80 of 89 questions