Questions & Answers

Q: QuestionWhat is the resolution of this TV?

• A:Answer The resolution of the TV is 4K (2160p).

Q: QuestionHow does the Motion Xcelerator feature enhance the viewing experience?

• A:Answer Motion Xcelerator improves motion clarity, especially for fast-paced content like video games and sports, by predicting and inserting frames to smooth out the motion.

Q: QuestionWhat is the smart platform used by this TV?

• A:Answer This TV uses the Tizen smart platform.

Q: QuestionDoes this TV support HDR, and if so, what format?

• A:Answer Yes, this TV supports HDR, specifically the HDR10+ format.

Q: QuestionHow does Samsung Knox Security protect this TV?

• A:Answer Samsung Knox Security protects the TV from unauthorized access and harmful attacks by blocking unauthorized apps and phishing websites, and it safeguards connected IoT devices and sensitive information like PINs and passwords.

Q: QuestionWhat is the benefit of the Q-Symphony feature?

• A:Answer Q-Symphony allows the TV speakers and a compatible soundbar to work together, creating a more robust and nuanced sound experience instead of muting the TV speakers like most soundbars.

Q: QuestionDoes this model tv have an optical out for a soundbar?

Asked 6 months ago by Anonymous.

• A:Answer Hi, No, the U8000F does not offer an optical output for a soundbar. It does offer HDMI, Bluetooth, and Wi-Fi. ~Samsung Advisor

  Answered 6 months ago by Samsung

  
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Q: QuestionMy remote on the Samsung u8000 65” wore out after a year so I bought a Samsung universal remote but this tv doesn’t have a power button! To turn the tv on to set up the remote.

Asked 2 months ago by Robert.

• A:Answer Hi Robert, Please know you can power on your U8000F TV by pressing the button that is located below the Samsung logo on the right-hand side of your TV. If you would like more help, please contact us at 1-800-SAMSUNG (available 8AM - 12AM EST, 7 days a week), or via live chat at https://www.samsung.com/us/support/contact/ ~ Samsung Advisor

  Answered 2 months ago by Samsung

  
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Q: QuestionWhat version of Samsung Tizen does this model have? Can it be upgraded when a new version comes out?

Asked 3 months ago by AZLizzy.

• A:Answer Hi AZLizzy, The U8000F is a 2025 TV and uses Tizen 9.0. ~Samsung Advisor

  Answered 3 months ago by Samsung

  
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Q: QuestionCan this TV be mounted on a wall with a standard wall mount? Where are the screw holes to accomplish that task?

Asked 5 months ago by Eddie.

• A:Answer Hi Eddie, Yes, you can attach a wall mount to the back of the TV, where the VESA holes are located. You will need a wall mount compatible with a VESA Map of 200x200mm. ~Samsung Advisor

  Answered 5 months ago by Samsung

  
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Q: QuestionWhat’s are dimensions and weight of shipping box?

Asked 6 months ago by Jonjon09.

• A:Answer Hi John, The package dimensions are 62.1" x 36.6" x 5.6" (WxHxD), and the package box weighs 46.3 pounds. ~Samsung Advisor

  Answered 6 months ago by Samsung

  
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Q: QuestionWill this work with fire tv

Asked 1 week ago by JMU49.

• A:Answer Hi JMU49, Yes, you can connect a Fire TV Stick device via HDMI or USB. ~Samsung Advisor

  Answered 1 week ago by Samsung

  
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Q: QuestionWhy does it say it's a 65 inch tv when the dimensions say 58 inches?

Asked 2 weeks ago by SizeQueef.

• A:Answer Hi, When measuring for the TV size, it is industry standard to measure diagonally. I hope this helps! ~Samsung Advisor

  Answered 1 week ago by Samsung

  
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Q: Questiondoes this have build in roko

Asked 1 month ago by Anonymous.

• A:Answer Hi, The U8000F comes with Samsung TV Plus which offers hundreds of free channels of news, sports, movies, and much more. If you do use a Firestick, the included universal remote can be set-up to control all your connected devices, including a Firestick. ~Samsung Advisor

  Answered 1 month ago by Samsung

  
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Q: QuestionWhat if any is the difference between the U8000FD and the U8000F 2025 models

Asked 1 month ago by Dave.

Q: QuestionIs this considered a Smart TV? Is there a web browser?

Asked 1 month ago by EBrown.

• A:Answer Hi Ebrown, Yes, the U8000F is a Smart TV, and it does have a web browser. ~Samsung Advisor

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes this TV have a antenna

Asked 1 month ago by Lts.

• A:Answer No

  Answered 1 month ago by KayyVerified Purchase

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Q: QuestionDoes TV have Wi-Fi built in? I mean it connects to home Wi-Fi network in stead using cat6 cable.

Asked 2 months ago by FrancisP.

• A:Answer Yes it can connect to wifi without any cable

  Answered 2 months ago by MICAHRVerified Purchase

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Q: QuestionIs it a touch screen ?

Asked 2 months ago by Anonymous.

• A:Answer Hi, No, it is not touchscreen. ~Samsung Advisor

  Answered 2 months ago by Samsung

  
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