Questions & Answers

1-6 of 6 Questions
  • Question
    What parts are needed to setup the steam on the dryer? They included a "gas dryer install kit" with purchase but I don't know if it comes with everything. Can someone list the parts needed so I can buy them in advance before they come to do the install?   (5 Answers)

    By sledge August 22, 2016.

    Answers
    • Best 
      Answer

      You likely already know the answer after all this time, so I'm putting a reply here in case someone else comes across the question while shopping. It doesn't come with a gas dryer install kit by default, that's an extra, so if someone included it for you, they won't necessarily include it for anyone else. For the steam part, you simply need a short piece of hosing. This ships with a Y fitting to split the cold water faucet into two and a short (12" or less) hose piece in case you need to use that from the cold water feed and then put the Y splitter at the end, but that still won't be enough to reach the inlet on the dryer, which is on the very bottom right (when looking from the back). So you'll need a piece of hose that's male on one side, female on the other, and will get you the rest of the way to the floor level to reach the inlet on the dryer. No specific part needed, although as with anything, it's always good to use the steel lines to help prevent a rupture in the line. the piece of hose they give with it is a standard rubber hose section, not braided metal sheathing or anything.

      By JDThird February 19, 2017.

    • Question
      Why is this not available in 77001. I would like to buy this? Can it be sent to a store ?   (0 Answers)

      By icangal August 26, 2017.

    • Question
      can the dryer door be reversed to open with hinge on other side   (3 Answers)

      By liz November 27, 2016.

      Answers
      • Answer

        Yes, the instructions to do so are in the manual that comes with the dryer

        By Mboyo4 July 22, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      The dryer does not get hot all the time. Clothes do not dry. I can do max everything then it will dry. Do I have a problem? or user error?   (3 Answers)

      By TW September 18, 2016.

      Answers
      • Answer

        You have to change the dryer setting to very dry depending on the size of the load and what you are drying. I too had this issue until I starting messing with the settings

        By Case July 19, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      I need to adapt this dryer for LP gas, what parts are needed and where is the gas valve located (is it easily accessible)?   (0 Answers)

      By Anonymous August 30, 2016.

    • Question
      This dryer (and the compatible washer) comes with the Samsung Smart Care app. Has anyone tried to use it? Does it notify you when laundry is done?   (2 Answers)

      By sledge August 24, 2016.

      Answers
      • Answer

        I have the dryer, but not the washer. I looked up how to set up a louder sound when the laundry is ready and it was very easy. All instructions are in the book.

        By Goldieeagle October 30, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member

    Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions