“We ordered the dryer Jan 2021. all of a sudden the Dryer won't stop turning even if the cycle is finished or we turn the power button off. we need to leave the door open for it to stop. What's wrong with it?”

This question is for: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Steam and Sensor Dry - Black Stainless Steel

Asked by MLC74 3 years ago

1-1 of 1 Answer

Hi MLC74, We appreciate you giving us a review about the Samsung Dryer. We apologize for the inconvenience since the dryer does not stop spinning. You can check this link: https://www.samsung.com/us/support/troubleshooting/TSG01001990/. It indicates an article about the dryer does not stop spinning or will not turn off. If you have inquiries and need further assistance, you can contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Ticket number: 1144731462 Thank you for choosing Samsung, and have a great day! ^Rainly
Answered by Samsung 3 years ago
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