A:AnswerDear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number: 1144770644
Leo
A:AnswerHi Doorswing.
Thank you for reaching out regarding your Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ if how the door opens and if this is interchangeable. Regarding your concern, the door opens from the left, and the doors are not interchangeable.
I suggest you check this link to your user manual on how the door swings open. Please go to page 15.
https://downloadcenter.samsung.com/content/UM/202110/20211008114718738/WF6000T_DC68-04006H-01_EN_MES_R.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144392925
^Camille
A:AnswerDear Valued BestBuy Client,
To better assist you with this query, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you, and stay safe!
^Chrystel
A:AnswerI had this happen when I tried to wash my clothes on a cold water cycle. The installers put the hot water on the cold water supply and vice-versa. Instead of only cold water, it was all hot. I had to reverse the hot and cold water supply hoses.
A:AnswerThanks so much for asking, Keith! Due to the risk of leaks, our washer doors are not able to be reversed. However, currently all Samsung dryer doors are able to be reversed. ^Jecca
A:AnswerThanks so much for asking, E! Yes, this washer does have the option to disable the sounds by pressing the "Alarm Off" button. If you would like to leave another question with the dryer model number, I would be happy to confirm if that model also has an option to turn the sound off. ^Jecca
A:AnswerHi Leaka! We're here to help with this. In fact, I have this handy guide (https://bit.ly/3u3R9kq) that can walk you through what steps to take if the washer is not filling with water properly. ^Jecca
A:AnswerWe're here to help, Conie! This link (https://bit.ly/3urCHBo) can walk you through what steps to take when the washer is not spinning properly. ^Jecca
A:AnswerThank you for asking about this, Jen! Samsung washers do use much less water than older style washers. We use advanced technology to conserve water, but still get your clothes as clean as possible. However, if you feel that your clothes are not getting fully washed, this link (https://bit.ly/3uHGyeE) has a helpful guide you can follow to resolve this. ^Jecca
A:AnswerTo whoever is answering the question, we get that it varies.. but for goodness sake, surely there is a minimum and maximum amount? These ambiguous answers make one wonder if there is a reason for not just giving some numbers (reminds me of politicians). There has to be a minimum, maximum and average range.
I'm doing some calculations for water harvesting and such, spreadsheets need numbers.
A:AnswerThanks so much for asking, Candace! The power cord for Samsung dryers is sold separately to allow each user to purchase one that is compatible with the existing outlet in their home. ^Jecca
A:AnswerHi Lindal! We would be more than happy to speak with you about setting up a warranty service claim. You can reference ticket number 1142971910, and contact us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
A:AnswerHi Peetie! The voltage required for a dryer will depend on if the model is gas or electric. If you would like to leave another question with the model number for the dryer, I would be happy to look it up for you. ^Jecca
A:AnswerHi Philosofille! To determine which LP kit you need, you will first need to check the detailed information of the burner. To do this, open the door and check the rating label located on the door frame. The BTU rating will determine which kit is needed.
- 20,000 BTU: LPKIT-4/XAA (DC98-04114A)
- 22,000 BTU: LPKIT-3/XAA (DC99-00792A)
^Jecca
