Questions & Answers

Q: QuestionI spoke to an agent at Samsung who said this is a 120 Volt, and the plug came with it. I have a email of the chat transcript. Now I see Brad from Samsung answering a question on here 4 days ago saying it's 240 Volts. Both Websites say 120V? WHICH IS IT?!

Asked 5 years ago by Shakespeare.

• A:Answer 240V. You will need to purchase the correct dryer cord, newer construction uses a 4 prong, older a 3 prong. Check your existing dryer outlet for the type you need. This unit accepts both and has a small wiring diagram to help with proper installation.

  Answered 5 years ago by SpazzCat74

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Q: QuestionDoes this dryer have a side venting option? If yes, which side, as you are facing the back of the dryer, does it vent from?

Asked 4 years ago by Amy.

• A:Answer Thanks so much for asking, Amy! Our electric model dryers are able to be vented one of four ways: through the back, either side, or bottom. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questionpedestal needed?

Asked 5 years ago by Dilbert.

• A:Answer No is just extra if you want to

  Answered 5 years ago by PaponeteloVerified Purchase

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Q: QuestionIs this dryer compatible with WF42H5000AW for stacking?

Asked 3 years ago by J.

• A:Answer Thanks so much for asking, J! I checked our specifications, and both the dryer model DVE45T6000W and the washer model WF42H5000AW are compatible with the stacking kit model SKK-8K. This means you would be able to stack this dryer on top of that washer. ^Jecca

  Answered 3 years ago by Samsung

  
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Q: QuestionIs it possible to have the door hinges moved to the left side? So the door opens to the left?

Asked 2 years ago by Barbara.

• A:Answer Yes. It's very easy and there's a You Tube video on the step by step process. All you need is a couple of screwdrivers.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan the dryer be turned upside down and the control panel reversed so the controls would be upright at the bottom of the dryer? I could never reach the controls when stacked normally.

Asked 3 years ago by RKOG.

• A:Answer Hi RKOG, Thanks for reaching out and we hope you are in good health. It isn't recommended to have the dryer (DVE45T6000W) turned upside down and the control panel reversed. I see your point, since I am not tall myself. Samsung had created a multicontrol kit. These would enable control of the dryer right from the washer when units are stacked. Models that have the Multicontrol feature: DVE50A8600E DVG50A8600E WF50A8600AE Please click on the links below to learn more about the Multicontrol system. https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/samsung-multicontrol-stacking-kit-skk-8mc/#benefits https://www.youtube.com/watch?v=YMrxmVzPoIs Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144216174 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionIs this comparable to the model DV42H5000EW/

Asked 5 years ago by Kerrifinch.

• A:Answer Dryer model number DVE45T6000W is our 2020 model and model number DV42H5000EW is our 2014 model. They both offer different features. Thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this dryer have a dryer rack that fits inside (to dry shoes, for example)? Thanks.

Asked 1 year ago by bob44.

• A:Answer Yes . It should have came with it. But if not I'm sure you can find one on Amazon. Mine came w/ one

  Answered 1 year ago by Me24PVerified Purchase

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Q: QuestionHow many amps needed?

Asked 3 years ago by David.

• A:Answer Hi David. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry; on how many amps are needed. Regarding your concern, it would be 30 Amps are required. I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu-ft-front-load-dryer-with-sensor-dry-in-platinum-dve45t6000p-a3/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144369880 ^Camille

  Answered 3 years ago by Samsung

  
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Q: QuestionDo you have to buy a separate piece to stack the dryer?

Asked 3 years ago by Nana.

• A:Answer You are correct, Nana! To stack this dryer on top of the matching washer, you will need stacking kit model SKK-8K. ^Jecca

  Answered 3 years ago by Samsung

  
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Q: Questiondoes this dryer have a light inside?

Asked 4 years ago by jdl.

• A:Answer Yes. It has a light inside.

  Answered 4 years ago by DryerbuyerVerified Purchase

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Q: Questioni HAVE MY DRYER SINCE 2016. IT STOP HEATING, WHAT PROBLEM? RAGREE

Asked 4 years ago by RAG.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Long Vent Drying - White

• A:Answer I'm so sorry to hear this, RAG! We definitely understand the need for a working dryer. I'd like to provide this link (https://bit.ly/3iiwd5o) that can walk you through some simple steps that should resolve the issue. However, if for some reason your dryer is still not heating, I would recommend reaching out to us directly for further assistance. You can reference ticket number 1143375522, and contact us through 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes the vent kit for hook up require an outdoor vent or can this be installed in any space? Thanks

Asked 5 years ago by Noemie.

• A:Answer Has to be vented but has option for side vent or rear vent.

  Answered 4 years ago by Colleen

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Q: QuestionDo you need the washer and dryer app to operate the dryer?

Asked 5 years ago by Denise.

• A:Answer No you do not.

  Answered 5 years ago by DoloresVerified Purchase

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Q: QuestionDoes this moderl fit and replace the dv42h5000ew/a3?

Asked 2 months ago by Dave.

• A:Answer Hello Dave, Thank you for contacting us. We'd love to speak with you to learn more about your inquiry and the space you have, and provide the information you need. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150673315) when you message us so our team can retrieve your information. Thank you. -Kimberly

  Answered 2 months ago by Samsung

  
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Q: QuestionCan you vent the dryer on the bottom underneath of the unit?

Asked 4 months ago by Sue.

• A:Answer Hi Sue, Yes, this Samsung electric dryer model can vent through the bottom using the vent kit model DV-2A, but only when it is unstacked. Bottom venting is not possible when the dryer is stacked. Leo

  Answered 4 months ago by Samsung

  
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Q: QuestionIt is taking a very long time for clothes to dry. I had an older model, of the same Samsung Dryer, and there was a water reservoir that I would pull out, and drain. This unit does not have that. How do we get rid of water that is removed, from the clothes

Asked 5 months ago by Korey.

• A:Answer With both my prior Samsung washer and dryer, which I had for about 5 years and the current set don't have an of these issues. The clothes dry in the default 42 minutes.

  Answered 5 months ago by PHILIPGVerified Purchase

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Q: QuestionI have the 4.5 Samsung stackable washer I ordered the 7.5 stackable dryer will it work? Or do I need to order 4.5 it seems same size except capacity

Asked 5 months ago by Salon.

• A:Answer Hi Salon, Thank you for your question regarding stacking compatibility between your Samsung washing machine and the Samsung dryer model. Yes, these two appliances can be stacked, provided you use the Samsung stacking kit model SKK-8K. Compatibility depends on the stacking kit, and the SKK-8K is specifically designed to work with both models. Leo

  Answered 5 months ago by Samsung

  
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Q: QuestionIgnore last question from lArle. Gave wrong model for washing machine. New question: can stackable Samsung dryer Model: DVE45T6000WSKU: 6415796 be stacked on top of washer WF210ANW/XAC?

Asked 6 months ago by lArle.

• A:Answer Greetings, No, this model of washer, WF210ANW/XAC, is not compatible with this dryer. The compatible washer with the DVE45T6000W is the washer model WF45T6000AW. Thank you and have a great day! -Ricardo

  Answered 6 months ago by Samsung

  
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