“Why is my dryer not heating up and drying the clothes? After the cycle is done the clothes will be cold”
Answer This Question
1-1 of 1 Answer
Hi Alvarez, Thank you for reaching out and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung. I have shared a link below to resolve your concern with your dryer. https://www.samsung.com/us/support/troubleshooting/TSG01000999/ I have also included the user manual for the dryer. Please click on the link and turn to pages 56 - 57 for additional steps. https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144314978 Leo
Sorry, there was a problem. Please try again later.