Questions & Answers
- Model:
- DVG45T6000W
- |
- SKU:
- 6416174
Q: QuestionIs the door reversible so you can choose which way it opens?
Asked by Joe.
- A:Answer Thanks for asking, Joe! While Samsung dryer doors are designed to be reversible, our washers are not. This is due to the risk of causing leaks from the washer door. ^Jecca
Answered by Samsung

Q: QuestionI am wondering if I can use powdered soap (like Molly's Suds, detergent-free for allergy reasons) with this machine?
Asked by Soap.
- A:Answer I am unfamiliar with the particular brand, but if it is an “HE” soap, then I think the answer is yes. I also have allergy issues, but use All Free & Clear, as it is a high efficiency soap. You do not want to use too much soap concentrate in a front load washer! There is little water used and too much soap will gunk everything up.
Answered by Anahkneemoose
Q: QuestionWe got this today and it was installed by your guys. The washer does not pull water. We’ve read and done everything. We have water but it’s not entering the machine. What can we do?
Asked by PullingWater.
- A:Answer I would definitely call Best Buy! I know that when I started my wash the first time that it took a minute for the water to enter machine even though I could hear water coming in. I almost was afraid something wasn't connected. It was fine though!! It must tumble the clothes in the drum before water actually comes in.
Answered by Merkie
Q: QuestionCan these be installed in a closet?
Asked by Vivi.
- A:Answer Hi there Vivi! You can install this washer in an enclosed space. Beginning on page 18 of the user manual (https://bit.ly/2Hb6BqW) you'll find all the required spacing needed for installation. ^Jecca
Answered by Samsung

Q: QuestionDoes the dryer's plug-in have 3 prongs or 4 prongs?
Asked by RG.
- A:Answer Thanks for asking, RG! The dryer's power cord is sold separately, so you can get whichever fits your home. ^Jecca
Answered by Samsung

Q: QuestionDoes this washer have a 10y drum warranty? in addition to the 10y motor warranty. Also, can the door be installed on the other side if needed?
Asked by Mitchell.
- A:Answer Hi there, I can answer this for you. This is the warranty that is provided with our Samsung Washer is below: One Year Parts and Labor Three Year Stainless Steel Tub (Part Only) 10-Year Direct Drive Motor Thank you for choosing Samsung. ^Brad
Answered by Samsung

Q: QuestionHow long does it take to wash a large load of clothes?
Asked by Anonymous.
- A:Answer At least an hour if you put it on normal mode for medium load it will take 45-1 hour depending on the exact settings u chose
Answered by Isaacmars
Q: QuestionDoes it have a shirt wash cycle if so how many minutes can you do an extra rinse and if so how many minutes
Asked by Tidey.
- A:Answer Hi there, I can answer this for you. This particular Samsung washer's wash cycles are: Normal, Heavy Duty, Bedding, Quick Wash, Perm. Press, Delicates, Whites, Activewear, Rinse + Spin, Self Clean+. Thank you for choosing Samsung. ^Brad
Answered by Samsung

Q: QuestionWhat is the bedding cycle/ Can I wash a home made quilt in this machine? I would like to have added water for washing the quilt. Can I add water to the load?
Asked by DD.
- A:Answer Hi DD, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. Yes, you can wash a home-made quilt with the bedding cycle. You can add more water to the rinse part and not the wash part. I have included the user manual link below. Please access the link and turn to pages 34 - 37 for the complete cycle chart. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144393341 Leo
Answered by Samsung

Q: QuestionIf you use the pre-soak does it then start the wash cycle or do you have to then start the wash .
Asked by Nancy.
- A:Answer It starts automatically after the presoak cycle.
Answered by WorkingMomOC
Q: Questiondo we need to buy extra parts such as cables for installer to use to install the Samsung 4.5 cubic feet front load washer? Nothing is mentioned about buying the parts.
Asked by Anonymous.
- A:Answer yes you need new water hoses. i got them at home depot
Answered by filnetto
Q: QuestionDoes it require fill hose for hook-up?
Asked by Oblivion.
- A:Answer I believe so. I have two, one for hot, one for cold. There is also a waste water hose that I have draining directly into a utility sink. Hope this helps.
Answered by Mamafreen
Q: QuestionCan this washer be paired with older dryer to be connected with SKK-8K. We have dv210aew/xaa dryer. We want to buy only washer and pair them together
Asked by OksanaT.
- A:Answer Hi OksanaT, No, this washer model requires being stacked with its matching dryer, as they are designed to fit together precisely for stacking. Have a lovely day. -Kimberly
Answered by Samsung
Q: QuestionHow to connect this product to the Samsung app it says it's a smart washer but the Samsung washer dryer app is out of date and it says it can't connect to Samsung SmartThings app
Asked by ew2008.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
- A:Answer Hi there, Thank you for reaching out to us. We're glad to assist. This washer model has a "Smart Care" feature, which enables you to check the status of the washer using a smartphone. For instructions on using the app on the washer, please refer to page 41 of the manual link below. User manual https://downloadcenter.samsung.com/content/UM/202407/20240725162733027/DC68-04006R-06_IB_WF6000T_EN_R.pdf If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151794192) when you message us so our team can retrieve your information. Thank you. -Kimberly
Answered by Samsung
Q: QuestionWhat is needed for hookup? Hoses, vent tubes etc? Or are they all included??
Asked by rboegh.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
- A:Answer Hi Rboegh, To better assist you with your inquiry on this washer model, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concern. -Kimberly
Answered by Samsung
Q: QuestionIs there anything needed for hook up, power cord etc??
Asked by rboegh.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Black Stainless Steel
- A:Answer Hello Rboegh, This dryer model requires a cord with an equipment-grounding conductor and a grounding plug. Take note not to reuse a power supply cord from an old dryer. For more details, please refer to page 21 of the manual link below. User manual https://downloadcenter.samsung.com/content/UM/202512/20251202140153148/DC68-03381W-04_IB_DV6000_EN_251121.pdf For further inquiries with the installation requirements of this dryer, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concern. -Kimberly
Answered by Samsung
Q: QuestionWhat side are theplugs on both washer and dryer ?
Asked by Annie.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
- A:Answer Hi Annie, The power cord on this washer model is located at the back right corner. We would love to speak with you to learn more about the dryer model you have in question. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151774275) when you message us so our team can retrieve your information. Thank you. -Kimberly
Answered by Samsung
Q: QuestionWhat does ths mean? Options and Programs Presoak, Delay End, Smart Care, Sound, Child Lock, Spin Only
Asked by Kare.
- A:Answer Hi Kare, Here’s what those options and programs mean on your Samsung washer: • Presoak — adds an extra soak before the wash to help loosen tough stains. • Delay End — lets you set the wash to finish at a later time you choose. • Smart Care — lets the washer communicate with your phone (via the SmartThings app) to help diagnose issues quickly. • Sound — controls the beep tones (on/off or level) during cycles. • Child Lock — locks the controls so settings can’t be changed accidentally. • Spin Only — runs only a spin cycle to remove water without washing. Have a nice day. ^Joshua
Answered by Samsung
Q: QuestionCan you give me the tolal height of the matching stacking machines and the stacking kit we have 82"
Asked by Meig.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Black Stainless Steel
- A:Answer Thank you for asking this interesting question, Melg. Let’s get you the details you need. The total height of the stacked Samsung DVE45T6000V dryer and its matching washing machine, using the recommended stacking kit, is approximately 78.5”. The compatible stacking kit is the Samsung SKK-8K model. Have a great day. -John
Answered by Samsung
Q: Questioncan the door open left to right or right to left depending on which side i want it to open on?
Asked by AngelaH.
- A:Answer Hello there, No, the door on this washer model is not reversible. It is designed to open in one fixed direction, which is typically from right to left when facing the unit. Have a great day. -John
Answered by Samsung
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