Questions & Answers

Q: QuestionDoes it have a shirt wash cycle if so how many minutes can you do an extra rinse and if so how many minutes

Asked 5 years ago by Tidey.

• A:Answer Hi there, I can answer this for you. This particular Samsung washer's wash cycles are: Normal, Heavy Duty, Bedding, Quick Wash, Perm. Press, Delicates, Whites, Activewear, Rinse + Spin, Self Clean+. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the bedding cycle/ Can I wash a home made quilt in this machine? I would like to have added water for washing the quilt. Can I add water to the load?

Asked 5 years ago by DD.

• A:Answer Hi DD, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ - White. Yes, you can wash a home-made quilt with the bedding cycle. You can add more water to the rinse part and not the wash part. I have included the user manual link below. Please access the link and turn to pages 34 - 37 for the complete cycle chart. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144393341 Leo

  Answered 4 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIf you use the pre-soak does it then start the wash cycle or do you have to then start the wash .

Asked 5 years ago by Nancy.

• A:Answer It starts automatically after the presoak cycle.

  Answered 5 years ago by WorkingMomOCVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondo we need to buy extra parts such as cables for installer to use to install the Samsung 4.5 cubic feet front load washer? Nothing is mentioned about buying the parts.

Asked 5 years ago by Anonymous.

• A:Answer yes you need new water hoses. i got them at home depot

  Answered 5 years ago by filnettoVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it require fill hose for hook-up?

Asked 5 years ago by Oblivion.

• A:Answer I believe so. I have two, one for hot, one for cold. There is also a waste water hose that I have draining directly into a utility sink. Hope this helps.

  Answered 5 years ago by MamafreenVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo you need the washer and dryer app to operate the dryer?

Asked 5 years ago by Denise.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

• A:Answer No you do not.

  Answered 5 years ago by DoloresVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan I transport my dryer laying siseways?

Asked 1 week ago by Elibeth.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Black Stainless Steel

• A:Answer Hi Elibeth, it’s best to keep your dryer in an upright position during transport whenever possible. Laying it on its side can cause internal components to shift, especially in gas models. For proper installation and a smooth setup, working with a professional installer can really help make sure everything is done properly. We’re glad to help clarify this for you. Khristine Samsung Care

  Answered 1 week ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi.how much volts I need a 120.line

Asked 1 month ago by Candi.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Black Stainless Steel

• A:Answer Hi Candi, Getting the voltage right is important before installation. This model works with both 120V and 240V. Feel free to check the specification sheet for reference. https://images.samsung.com/is/content/samsung/p6pim/us/dve45t6000v-a3/specsheet/us-specsheet-dve45t6000v-a3-550064823.pdf Working with a professional installer can help ensure everything is set up properly. Hope this helps! Jeffrey Samsung Care

  Answered 3 weeks ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow is vented? Is it ventless?

Asked 1 month ago by Mich.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Black Stainless Steel

• A:Answer Hi Mich, getting your laundry setup planned ahead of time really makes things easier when everything comes together at home. The Samsung DVE45T6000V/A3 is a vented electric dryer, so it uses an external exhaust vent to direct warm, moist air outside your home instead of recirculating it. This setup supports efficient drying and helps maintain consistent results, especially when paired with features like Sensor Dry. This guide covers what to consider when setting up and venting your dryer: Samsung dryer setup and installation https://www.samsung.com/us/support/answer/ANS10001024/ Hope this helps with your setup planning! Khristine Samsung Care

  Answered 1 month ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the laundry maximum weight limit capacity my washing machine can safely wash in one load? Can I wash bedspreads and blankets.? Thanks

Asked 2 months ago by JamesT.

• A:Answer Hi Laura, It’s a good idea to know how much your washer can safely handle, especially when you’re tossing in bulky stuff like blankets or bedspreads. This washer offers a 4.5 cu. ft. capacity, making it suitable for larger laundry loads in a front‑load design. Maximum load weights in pounds are not published for individual cycles, as load capacity is determined by volume rather than weight. It also comes with a Bedding cycle, made to handle bulky items like blankets, comforters, and duvets. When washing bedding items, using spin level 2 or 3 and keeping the load to 3.0 kg (about 6.6 lbs) or less helps ensure everything washes evenly and performs as expected. For more details about the Bedding cycle, you may refer to page 28 of the user manual: https://downloadcenter.samsung.com/content/UM/202603/20260330110038598/DC68-04006R-07_IB_WF6000T_EN_CFR_MES_R_260205.pdf For your records, your Samsung reference number is 1152350807. We hope this helps. Jeffrey Samsung Care

  Answered 1 month ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI want to buy the stackable set but not sure I would be able to reach the controls for the dryer on top... is there a "user height" recommended for this?

Asked 2 months ago by Heybooboo1.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel

• A:Answer Hi Itsme, We really appreciate you taking a moment to ask your question about your Samsung washer. It’s a great way to maximize space while keeping your appliances convenient to use. Although Samsung does not specify a particular user‑height requirement for accessing dryer controls in a stacked configuration, the product’s detailed dimensions make it easy to plan a layout that feels comfortable and efficient for your home. By reviewing the specification sheet, you can get a clear picture of the overall height and control‑panel placement, helping you determine the most accessible setup based on your preferences and available space. Specification sheet https://images.samsung.com/is/content/samsung/p6pim/us/wf45t6000av-a5/specsheet/us-specsheet-wf45t6000av-a5-550491561.pdf Please keep this reference number for your records: 1152289075. Thank you for your question. Meneleo Samsung Care

  Answered 2 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the stacking height requirement

Asked 2 months ago by Anonymous.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

Q: QuestionWhat is the minimum space required behind the machine?

Asked 3 months ago by iPhone.

• A:Answer Hi Liz, Thank you for reaching out to ask about the minimum space required behind your Front Load Washer. For proper installation and safe operation, the washer requires a minimum rear clearance of 5 inches (127 mm). This spacing helps ensure the water hoses are not bent or kinked, which could otherwise lead to water leaks. For your reference, you may review page 22 of the user manual under the “Installation” section: https://downloadcenter.samsung.com/content/UM/202407/20240725162733027/DC68-04006R-06_IB_WF6000T_EN_R.pdf For your records, your Samsung reference number is 1152234069. Thank you for your question. Jeffrey Samsung Care

  Answered 2 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this dryer be vented out the left side bottom of the unit? (Facing front)

Asked 3 months ago by JC.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Black Stainless Steel

• A:Answer Hi JC, Yes, this dryer supports left-side venting and features a 3-way venting system (back, bottom, and left). Please make sure you use the compatible vent kit model DV-2A. -Diana

  Answered 3 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this washer stack with my old dryer :https://www.bestbuy.com/product/samsung-7-5-cu-ft-10-cycle-fingerprint-resistant-gas-dryer-with-steam-black-stainless-steel/J3ZYGC3Y5H

Asked 4 months ago by Anonymous.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel

• A:Answer Greetings! Yes, this Samsung washing machine is compatible with a stacked installation with the Samsung dryer model DVG45N5300V using the stacking kit model SKK-8K. Leo

  Answered 4 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf I choose installation for my front load washer, will they attach it to the pedestal on my old machine?

Asked 4 months ago by geo.

• A:Answer Hi Geo, To better assist you with your inquiry about installing the washer on the pedestal, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concern. -Kimberly

  Answered 4 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this washer be paired with older dryer to be connected with SKK-8K. We have dv210aew/xaa dryer. We want to buy only washer and pair them together

Asked 4 months ago by OksanaT.

• A:Answer Hi OksanaT, No, this washer model requires being stacked with its matching dryer, as they are designed to fit together precisely for stacking. Have a lovely day. -Kimberly

  Answered 4 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow to connect this product to the Samsung app it says it's a smart washer but the Samsung washer dryer app is out of date and it says it can't connect to Samsung SmartThings app

Asked 4 months ago by ew2008.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel

• A:Answer Hi there, Thank you for reaching out to us. We're glad to assist. This washer model has a "Smart Care" feature, which enables you to check the status of the washer using a smartphone. For instructions on using the app on the washer, please refer to page 41 of the manual link below. User manual https://downloadcenter.samsung.com/content/UM/202407/20240725162733027/DC68-04006R-06_IB_WF6000T_EN_R.pdf If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151794192) when you message us so our team can retrieve your information. Thank you. -Kimberly

  Answered 4 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is needed for hookup? Hoses, vent tubes etc? Or are they all included??

Asked 5 months ago by rboegh.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel

• A:Answer Hi Rboegh, To better assist you with your inquiry on this washer model, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concern. -Kimberly

  Answered 4 months ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question