A:Answer I'm happy to help with this! Proper levelling is very important, and is often the cause of loud noises from the dryer. This link (https://bit.ly/3tCwi6M) can walk you through some other steps you can take based on the noise you're hearing. If you're still having issues with the dryer, we would be happy to speak with you directly to see what options we can provide. Just reference ticket number 1143229493, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
