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Questions & Answers

Page Showing 1-20 of 34 questions
  • QuestionCan I get help with setting up my new Samsung TV?

    • Answer If you need help with unboxing, setting up, or mounting your new TV, Geek Squad is available to assist you.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this Samsung TV include a wall mount?

    • Answer No, this TV does not come with a wall mount.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this Samsung TV have bluetooth?

    • Answer Yes, this Samsung TV is equipped with Bluetooth 5.2.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of screen does this Samsung TV have?

    • Answer This Samsung TV has a Neo QLED screen.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow do I avoid damaging the screen when unboxing the TV?

    • Answer To avoid damaging the screen, make sure not to pinch it between your fingers and hold it only by the edges when lifting.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many speakers does this Samsung TV have?

    • Answer This Samsung TV has two built-in speakers.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum resolution supported by this Samsung TV?

    • Answer This Samsung TV supports a maximum resolution of 4K (2160p).
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the refresh rate of this Samsung TV?

    • Answer This Samsung TV has a refresh rate of 120Hz.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the difference in QLED and OLED. Is Tizen Is it a smart TV

    Asked by Anonymous.

    • Answer Tizen is the operating system used in Samsung Smart TVs. QLED TVs are powered by Quantum Dot technology and provide you with over a billion brilliant shades of vivid and lifelike colors that stay true without fading, regardless of the scene's brightness. OLED (Organic Light-Emitting Diode) panels use self-lit pixels to control colors of individual pixels to create life-like colors. It also allows the TV to turn individual pixels on and off to create deep blacks for incredible contrast when viewing HDR content. ~ Samsung Specialist

      Answered by Samsung

  • QuestionDoes this model work outside the US , on 240 v voltage?

    Asked by disappointed.

    • Answer This Samsung TV model is intended for use in the U.S. and will only support 110-120V. ~ Samsung Specialist

      Answered by Samsung

  • QuestionWhat’s the difference between the 85D and the 90D?

    Asked by Mike.

    • Answer Mike - Thanks for asking! The Picture: Both models feature Quantum Matrix Technology with Mini LEDs for precise lighting that boosts brightness, so you don't miss a thing. When stepping up to our QN90D Neo QLED 4K, you’ll gain Neo Quantum HDR+ to provide extra clarity, contrast, and brightness. Sound: The QN85D’s Object Tracking Sound Lite provides 3D surround sound that follows the movement on screen by using our incredible virtual top channel audio. With Object Tracking Sound+, the QN90D puts you in the middle of the action while delivering realistic & extra-immersive audio. Gaming: While the QN85D offers 4K@120Hz, the QN90D adds additional enhanced gaming capabilities by supporting up to 4K@144Hz for PCs on all sizes. ~ Samsung Specialist

      Answered by Samsung

  • QuestionCan it be wall mounted?

    Asked by Stevie.

  • QuestionDoes this have ARC?

    Asked by Retired.

  • QuestionWhat does a samsung account cost?

    Asked by Connie.

    • Answer Connie - Samsung Accounts are free to create. ~ Samsung Specialist

      Answered by Samsung

  • QuestionPrecisely - which 75" TV's have a matte screen..... producing a 100% anti glare/anti reflective experience. The wide view, brightness answers do not answer this!

    Asked by Pete.

    • Answer Hi Pete - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

      Answered by Samsung

  • QuestionDoes this model include the Relumino setting for vision impared viewers?

    Asked by AccessibilityShopper.

    • Answer No

      Answered by ScottW

  • QuestionDoes this TV against is reflection .

    Asked by SD.

    • Answer Yes

      Answered by ScottW

  • QuestionWhy my tv have delays during the streaming?

    Asked by Dk.

    • Answer Hi Dk, If you’re experiencing issues with the Wi-Fi connection, we suggest you try the following: 1. Use 5Ghz Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router 4. Try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. ~Samsung Advisor

      Answered by Samsung

  • QuestionWhat is the manufacturer warranty on a Samsung tv?

    Asked by Anonymous.

    • Answer Hi there, Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/UN75QN85DFXZA. ~Samsung Advisor

      Answered by Samsung

  • Questionhow many physical inputs and outputs are there?

    Asked by fivehats.

    • Answer fivehats - You can find this information on this model’s product page – just click Show Full Specs and scroll down to Connectivity: https://www.bestbuy.com/site/samsung-75-class-qn85d-series-neo-qled-4k-mini-led-smart-tizen-tv-2024/6576434.p?skuId=6576434 ~ Samsung Specialist

      Answered by Samsung