Questions & Answers

Q: QuestionHow many HDMI ports does the TV have?

• A:Answer The TV has a total of three HDMI ports.

Q: QuestionWhat is the refresh rate of this Samsung TV?

• A:Answer The refresh rate of this TV is 120Hz.

Q: QuestionWhat should I do to avoid damaging the screen when unboxing the TV?

• A:Answer You should avoid pinching the screen between your thumb and fingers when unboxing the TV.

Q: QuestionCan I watch free content on this TV?

• A:Answer Yes, you can watch over 2,700 free channels on this TV.

Q: QuestionDoes this TV have built in speakers?

• A:Answer Yes, this TV has built-in speakers.

Q: QuestionDoes this TV have screen mirroring capabilities?

• A:Answer Yes, this TV has screen mirroring capabilities using SmartThings.

Q: QuestionWhat is the length of the power cord

Asked 2 weeks ago by Ryan.

• A:Answer Ryan - The power cord is approximately 5'. ~ Samsung Specialist

  Answered 2 weeks ago by Samsung

  
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Q: QuestionDoes this tv have a remote?

Asked 1 month ago by Anonymous.

• A:Answer Yes, a remote is included. ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionDose it come with a stand?

Asked 1 month ago by Lee.

• A:Answer Yes, a stand is included. ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionDo this tv have Netflix, Hulu and other apps.

Asked 2 months ago by Clint.

• A:Answer Yes

  Answered 1 month ago by user531363

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Q: QuestionIs Q-Symphony is supported on this Samsung Q7F TV using a Samsung soundbar.

Asked 2 months ago by badinstallation.

• A:Answer Ayala - Yes, Q-Symphony is supported when paired with a compatible Samsung Q- or S-Series Soundbar. ~ Samsung Specialist

  Answered 2 months ago by Samsung

  
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Q: QuestionIs Q-Symphony is supported on this Q7F TV using a Samsung soundbar?

Asked 2 months ago by badinstallation.

• A:Answer Ayala - Yes, Q-Symphony is supported when paired with a compatible Samsung Q- or S-Series Soundbar. ~ Samsung Specialist

  Answered 2 months ago by Samsung

  
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Q: QuestionDoes this tv have dual audio outputs? Can I hear the audio while another person is hearing the audio using ear buds?

Asked 2 months ago by Nalu.

• A:Answer Nalu - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 2 months ago by Samsung

  
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Q: QuestionI do not see an optical audio out on this TV model. How do I output audio to my stereo receiver? Thanks!

Asked 3 months ago by Paul.

• A:Answer Paul - While the Q7F TV does not include an Optical port, it does support audio over HDMI, Bluetooth, and Wi-Fi. If an Optical port is important to your setup, this input is available starting with our Q8F Series. ~ Samsung Specialist

  Answered 3 months ago by Samsung

  
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Q: QuestionDoes this tv have multiview function?

Asked 3 months ago by Nate.

• A:Answer Nate - Yes, Multi View is supported. ~ Samsung Specialist

  Answered 3 months ago by Samsung

  
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Q: QuestionFor a 98 inch TV what is the recommended distance for viewership.

Asked 4 months ago by Tony.

• A:Answer Tony - The ideal viewing distance is typically about 2x the diagonal size of the TV screen. However, this may vary depending on your space and comfort. ~ Samsung Specialist

  Answered 4 months ago by Samsung

  
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Q: QuestionIt says on best buy website under specs that it includes wall mount. Is this correct?

Asked 4 months ago by Anonymous.

• A:Answer A wall mount is not included. We're currently working on getting the on-site specs updated and appreciate your patience in the meantime. If you have any questions about our 2025 TV lineup, feel free to give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 4 months ago by Samsung

  
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Q: QuestionDoes this Samsung TV (model QN98Q7FAAFXZA) 98" Q7F QLED 4K UHD Tizen (2025) have an OUTPUT for OPTICAL DIGITAL AUDIO CABLE/PLUG (SQUARE TYPE PLUG) to go to my audio receiver?

Asked 4 months ago by samsungcustomer1776.

• A:Answer While the Q7F TV does not include an Optical port, it does support audio over HDMI, Bluetooth, and Wi-Fi. If an Optical port is important to your setup, this input is available starting with our Q8F Series. ~ Samsung Specialist

  Answered 4 months ago by Samsung

  
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Q: Questionwhat is the dimensions of the box the tv is shipped in?

Asked 4 months ago by Ralph.

• A:Answer Hi Ralph - You can find these measurements on this model’s product page – just click Specifications and scroll down to Box Dimension: https://www.bestbuy.com/product/samsung-98-class-q7f-series-qled-4k-uhd-samsungvision-ai-smart-tizen-tv-2025/JJGRF397ZC ~ Samsung Specialist

  Answered 4 months ago by Samsung

  
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