Questions & Answers

Q: QuestionWhat type of software does this SSD come with?

• A:Answer This SSD includes Samsung Magician Software for SSD management and optimization.

Q: QuestionIs this SSD compatible with desktop computers?

• A:Answer Yes, this SSD is compatible with desktop computers.

Q: QuestionDoes this Samsung SSD have a heatsink?

• A:Answer No, this SSD does not come with a heatsink.

Q: QuestionHow much storage capacity does this SSD offer?

• A:Answer This SSD provides a storage capacity of 2000 gigabytes.

Q: QuestionWhat kind of SSD is used in the video for the gaming PC build?

• A:Answer The video showcases the use of a Samsung 990 PRO 2 terabyte M.2 NVMe SSD for the gaming PC build.

Q: QuestionWhat is the maximum read speed of this SSD?

• A:Answer The Samsung 990 PRO SSD boasts a maximum read speed of up to 7,450 megabytes per second.

Q: QuestionSamsung still hasn't publicly issued a statement about the faulty firmware in 980 and 990 pro....Does this product need a firmware update or does it ship with fixed firmware? If so, starting with which manufacturing date are they fixed?

Asked 2 years ago by EDog.

• A:Answer I immediately downloaded Samsungs Magician software to update the firmware on both the ones I ordered but they both had the most up to date firmware available and both had been made in less than a month of when I purchased them

  Answered 2 years ago by VAC40

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Q: QuestionDoes the Samsung 990 come with a screw to secure the SSD to the motherboard M.2 slot?

Asked 3 years ago by JSB18.

• A:Answer JSB: The 990 PRO SSD is not delivered with mounting screws since motherboard manufacturers typically provide the specific screws and spacers that fit the proprietary needs of each motherboard. Should you ever have questions or need assistance using this product, please contact Samsung Customer Support. Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products) Available 9AM – 9PM EST (Mon-Fri) - Samsung Memory

  Answered 3 years ago by Samsung

  
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Q: Questionhi my motherboard holds 4 m.2 slots i was wondering if i will be able to use one of these (990 pro) with ones from a different brand?

Asked 2 years ago by effy.

• A:Answer You can use diffierent brand on the same main boards

  Answered 2 years ago by TuananhLVerified Purchase

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Q: QuestionDoes the 2tb version come with a heatsink?

Asked 2 years ago by Vonny.

• A:Answer vonny: The 990 PRO 2TB does not include a heatsink, however, Samsung offers a 990 PRO with a heatsink included. Available in 1TB, 2TB and 4TB capacities. - Samsung Memory

  Answered 2 years ago by Samsung

  
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Q: QuestionWill the 990 Pro have a 4TB option in the future?

Asked 3 years ago by Anonymous.

• A:Answer Yes, according to Samsung it should be released sometime in 2023.

  Answered 3 years ago by HankVerified Purchase

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Q: QuestionDoes it come with the heat sink and character box?

Asked 3 years ago by Anonymous.

• A:Answer Hi there! A heatsink version and character box will be available early 2023. - Samsung Memory

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat is the Life Span of this particular SSD?

Asked 1 month ago by Nick.

• A:Answer Nick, Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service. You can reach us at: 1-800-SAMSUNG (ask for Memory) Available 9AM – 12AM EST (Mon-Fri) ~Samsung Pro

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes this SSD include DRAM?

Asked 3 months ago by Guest.

• A:Answer Yes, equivalent to 1gb per 1tb.

  Answered 2 months ago by Eulogy509

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Q: QuestionWill this fit in a legion go s?

Asked 3 months ago by Anonymous.

• A:Answer Yes

  Answered 2 months ago by Eulogy509

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Q: QuestionWill Samsung Pro 990 2TB work well in Dell Latitude 5510 laptop? Dell supports up to 1TB, Crucial has tested theirs to 4TB, has anyone tried the Samsung here , & any issues? Thx!

Asked 4 months ago by Rk.

• A:Answer Dell only tested up to 1TB, so they say that officially. This Samsung 990 PRO 2TB should also work, since they follow the same standards. If you don't have an SSD in the m.2 slot right now, then make sure you have the bracket for it https://www.dell.com/support/manuals/en-us/latitude-15-5510-laptop/latitude_5510_sm/installing-the-solid-state-drive-bracket?guid=guid-dfbb23bc-e314-42be-8f6c-4ada183a23aa&lang=en-us

  Answered 4 months ago by rl2210

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Q: QuestionCan this be used on a PS5

Asked 4 months ago by RobertB.

• A:Answer Yes it will work. There's a video on it, not sure if I can post the link though.

  Answered 4 months ago by rl2210

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Q: QuestionHi will this work in any pc router?

Asked 4 months ago by Alexa.

• A:Answer I’m not sure I understand. This will work with any Motherboard PCIe M.2 slot.

  Answered 2 months ago by Eulogy509

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Q: QuestionIs this compatible with Alienware m16 r2 laptop desktop?

Asked 5 months ago by AlienwareFAN.