Questions & Answers

Q: QuestionIs this microwave also an air fryer? How do I set it to air fry?

Asked 5 years ago by Delray.

This question was asked about the related product: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

• A:Answer No, it does not have an air fryer option.

  Answered 5 years ago by Kenneth

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Q: QuestionWill you install at our home and remove current microwave?

Asked 5 years ago by LadyDiane2020.

This question was asked about the related product: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

• A:Answer Yes, My wife and I purchased this same microwave. We set up a delivery and installation. They brought the new microwave to our house installed it, and took away the old microwave.

  Answered 5 years ago by VoicetekVerified Purchase

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Q: Questiondoes instalation hardware comes with this microwave

Asked 5 years ago by rico.

This question was asked about the related product: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

• A:Answer Yes the template and all required hardware for installation is included with your purchase. ^Lo

  Answered 5 years ago by Samsung

  
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Q: QuestionIs the outer stainless steel trim available for purchase? Damaged the one I have

Asked 5 years ago by Anonymous.

• A:Answer Please reach out to our parts distributor at (800) 627-4368 or via Samsungparts.com for purchasing information. ^Lo

  Answered 5 years ago by Samsung

  
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Q: QuestionIs this microwave large enough to hold a dinner plate? I have square dinner plants and want to be sure that the plate will rotate on the tray?

Asked 5 years ago by Christina.

This question was asked about the related product: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

• A:Answer Yes ample room. Large interior

  Answered 5 years ago by SuperVerified Purchase

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Q: QuestionHow do I get the microwave to stop randomly going from displaying the current time, to all of a sudden having 3 or 7 seconds left on a cook time, ON ITS OWN?!?! It's almost like the internal computer is malfunctioning.

Asked 5 years ago by Joseph.

• A:Answer Hi Joe! If you'd like, you can use this link (https://bit.ly/2Btl0eX) to locate an authorized service center in your area that can repair you microwave. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionI would like to know if you have an option for the door to open from the left side instead of the right side?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

• A:Answer Hello! The microwave does not offer the reversible door feature. Thank you for considering Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionDo this microwave have the sensor option?

Asked 5 years ago by Anonymous.

• A:Answer Hello! The information provided by the retailer is correct. We thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionThe light inside the microwave isn't working, how do I change it?

Asked 5 years ago by Raj.

This question was asked about the related product: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

• A:Answer I have just thing to help, Raj! This link (https://bit.ly/35vW13Q) has detailed steps on how to change the light in the microwave. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionJust bought this model which I am installing above counter top (not above the stove). Do I still need back or above exhaust for microwave.

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

• A:Answer that would be up to you,you can change the fan for back or top exhaust or just the filter.

  Answered 5 years ago by paul03

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Q: QuestionInstalled the unit and finally had a chance to use it. Two meals which were a reheat, We set the time for 8 minutes at setting 10 100 percent. Dis great. The next plate smaller portion and basically nothing happened. No heat. We unplugged to reset.

Asked 5 years ago by Allan.

This question was asked about the related product: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

• A:Answer Hey Allan! This link (https://bit.ly/2MBsZJM) has information on what to do if the microwave is not heating. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionThe specifications mention a grill cooking ability, but online manual does not list anything about it. Does this model have that option?

Asked 5 years ago by eab71.

This question was asked about the related product: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

• A:Answer No

  Answered 5 years ago by kevinVerified Purchase

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Q: QuestionWhy isn't full manual included

Asked 6 years ago by Jtedd2.

This question was asked about the related product: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

• A:Answer Very good question. I thought the same thing. However, I just put the model number in Samsung's website and downloaded the full manual.

  Answered 5 years ago by PaulVerified Purchase

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Q: QuestionHow do you change the time

Asked 6 years ago by Dm.

This question was asked about the related product: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

• A:Answer Hey Dm! Page 12 of the user manual (https://bit.ly/2PN1gZ4) has detailed steps on setting the time. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: Questioncan this microwave be vented to the outside of the home?

Asked 6 years ago by charlton.

• A:Answer Yes, it has a vent for outside or inside.

  Answered 6 years ago by KeithVerified Purchase

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Q: QuestionCan I cook cookies and biscuits and stuff like that?

Asked 6 years ago by Jaime.

• A:Answer No, you cannot cook cookies and biscuits in this Over-the-Range Microwave.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionMy filter notice is on. How do I clean the filter

Asked 6 years ago by Anonymous.

This question was asked about the related product: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

• A:Answer I'd like to provide this link (https://bit.ly/2KRZZ0G) to help you with cleaning and replacing the filters in your microwave. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionHow do you set the clock

Asked 6 years ago by Anonymous.

• A:Answer Press the options button, press 9, set clock.

  Answered 6 years ago by KeithVerified Purchase

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Q: QuestionHow to set time

Asked 6 years ago by Anonymous.

• A:Answer Setting the time it took a minute to learn but here you go > Options > 9> OK >then enter the first number of the time, then the next, then last, then ok.

  Answered 6 years ago by EmacqlateVerified Purchase

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