Questions & Answers

Q: QuestionWhat is the warranty on Unit as a whole 2) Compressor and seal system. Under the warranty , parts and labor covered ?? How long?

Asked 3 years ago by SKamd.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Hi, Great question. We appreciate your inquiry about the warranty coverage of the fridge. Here is the link to the warranty coverage. https://www.samsung.com/us/support/service/warranty/RF23BB8600QLAA One (1) year parts and labor Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing) Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat is the capacity of just the freezer. Unless I completely missed it, the specs do not show the capacity of the freezer. Fridge is 13.6 and the convert zone is 2.5. Total as 22.9. Is the freezer suppose to be 6.8? (22.9-2.5-13.6). Did I miss it?

Asked 3 years ago by BeBopReviewer.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer You're correct - the freezer is 6.8 cu ft, per their manual: https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF23BB8600_V9.pdf

  Answered 3 years ago by alisonjlh

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Q: QuestionIn the Stainless steel model, will the front of the fridge hold magnets? Is the side magnetic?

Asked 3 years ago by Sarah8150.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Side is magnetic, not the front

  Answered 3 years ago by Amazed

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Q: QuestionHello, what are the dimensions of the door shelves where you would store condiments? Thank you,

Asked 3 years ago by GMealiffe.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer I am mot sure the dimension off the top of my head but it does hold all of the condiments that we use nicely.

  Answered 7 months ago by PaulF

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Q: QuestionIs the stainless steel fingerprint resistant?

Asked 3 years ago by Schweetieof5.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Hi Schweetieof5, Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with Beverage Center - Stainless steel. The stainless steel panel is not fingerprint resistant. I have shared the specification sheet below for your reference to the colors and finishes of the panels. https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF23BB8600_V9.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144697477 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this selection come with the white panel glass?

Asked 3 years ago by Panels.

• A:Answer Yes and it looks great no handles.

  Answered 3 years ago by BonnieVerified Purchase

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Q: QuestionHow does one open the doors without handles?

Asked 3 years ago by Drew.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Morning Blue Glass

• A:Answer There’s crevices underneath the door and above if you’re tall, which in you can grab and pull with ease

  Answered 3 years ago by MariasolVerified Purchase

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Q: QuestionIf I buy the stainless steel version of this fridge and not the “custom panel ready” version, can I still change panels at a later date?

Asked 3 years ago by Changingpanels.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Yes

  Answered 3 years ago by Mariasol

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Q: QuestionHow good is the ice maker on this one? Does it produce lots of ice quickly? We have a counter depth LG and the biggest complaint is we are constantly running out of ice (Family or 5). thx!

Asked 3 years ago by joelio.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer So far mine has produced way over enough for a family of 3, wouldn’t doubt that you would have a surplus in ice on this fridge.

  Answered 3 years ago by Mariasol

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Q: QuestionHello. Even though you can choose your color, is the panels and fridge stainless steel?

Asked 3 years ago by My.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Morning Blue Glass

• A:Answer I got one where the front 0anel is stainless. Hiwever the sides are not stainless. Since i installed into a cavity its not a big deal that the sides aren't stainless nut would be if sides were exposed in your install location

  Answered 3 years ago by Dave

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Q: QuestionIs the bottom part a freezer or refrigerator drawer?

Asked 3 years ago by MelissaK.

• A:Answer The middle part is a flex zone, you choose for it to be a fridge or freezer, all the way to the bottom is just the freezer

  Answered 3 years ago by Mariasol

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Q: QuestionAre the sides black or stainless steel?

Asked 3 years ago by Mjk.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer A darker gray

  Answered 3 years ago by PattiVerified Purchase

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Q: QuestionI am so confused if you can change the panels at a later date. In one answer Samsung said no. Then in the answer below it, Samsung said you can use the refrigerator with the factory installed panels until the other panels on backorder come in. How?!?!

Asked 3 years ago by ConfusedABQ.

• A:Answer Yes, you can change the panels.

  Answered 3 years ago by BearcatVerified Purchase

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Q: QuestionHow much crisper space is there? I cannot tell from the pics if it is just the one on bottom left or if there is another on the right side as well. Thanks

Asked 3 years ago by Hamilton.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Glad you asked, Hamilton! This unit model has two crisper drawers. One on the left and one on the right located at the bottom. Have a great day. ^Chrystel

  Answered 3 years ago by Samsung

  
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Q: QuestionIs the door-in-door (beverage center door) latch that keeps the door closed plastic or metal?

Asked 1 year ago by Bespoken.

• A:Answer Metal

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionHow good is the water filter?' We have water that is not all that good for drinking and never drink it. Is there a micron or particle size rating for the filter? How long will the filter last if used in high particulate count city water?

Asked 2 years ago by Chasdev.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Water from the beverage center is very drinkable. I can’t tell you how much is because our local water is pretty good.

  Answered 2 years ago by CarolynB

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Q: QuestionAre you able to attach custom cabinetry panels (ie wood) to this refrigerator? Or only the custom panels sold by Samsung?

Asked 2 years ago by Ana.

• A:Answer Custom

  Answered 2 years ago by JoyceB

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Q: QuestionDoes the water filter contain charcoal? Or it it reverse osmosis?

Asked 2 years ago by Kathy.

• A:Answer Don’t know but we tested particle count and found and the filter reduced count from 200 in our tap water to less than 100. So not as good as a Zero countertop filter system but way better than tap water.

  Answered 2 years ago by CharlesD

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Q: Questionhow many compressors does this refrigerator/freezer have ??

Asked 2 years ago by KHAROL.

This question was asked about the related product: Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel

• A:Answer Interesting inquiry, Kharol. The fridge only has one compressor. Have a great day. ^Charles

  Answered 2 years ago by Samsung

  
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