“Someone left the freezer open and all the ice melt it seems to be having trouble making ice again. I dried out as much of the water as I could but could the ice trays be clogged?”
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Hi Amber, We understand how you feel regarding this fridge. We are here to help you. We recommend checking the resources below for steps to take when the fridge is not making any ice. Please watch the video and kindly click on the embedded words for more details. Ice maker is not making any ice: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1149468161), and it will help our team pull up your information. ^Rodel
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