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Your price for this item is $2,799.99
The comparable value price is $2,879.99
Page Showing 1-20 of 36 questions
  • QuestionHow far does the bottom freezer drawer extend out from the closed position? I need to be sure there is room to open it fully without an issue.

    Asked by JulieV.

    • Answer 15.5 inches from the face of the door

      Answered by JayW

  • QuestionCan you fully open the drawers in the refrigerator with the doors open at 90 degrees? We have one wall that blocks one of the doors from going beyond 90 degrees and I'm curious if you can still access the drawers fully.

    Asked by luke.

    • Answer I just tested mine and yes, you can fully open at 90 degree angle Both top and bottom drawers. Adding picture.

      Answered by Guitarwife

  • QuestionHow much clearance do I need on the side for the doors to open? I will have a 3.5inch gap and then a wall. Is that enough space?

    Asked by Jess.

    • Answer Yes, that’ll work just fine as long as you clearance from wall to door hinge. The best part of the product is that the hinges open to the center so there will be no extension outward.

      Answered by Anonymous

  • QuestionIs the stainless-steel fingerprint resistant or fingerprint proof?

    Asked by fingerprints.

    • Answer No this unit is not finger proof. If you want a unit with this feature, you will spend a little more. I suspect if you have little kids or even teenagers then this would be a good feature to have.

      Answered by TerryZ

  • QuestionThe autofill pitcher and water dispenser stopped stop working, is there a way to fix this? Nothing we tried has remedied the issue. Owned this refrigerator for about 7 months, very disappointing!

    Asked by TwinMom.

    • Answer Hi there, We can feel your disappointment with this fridge. We are here to help you with it. We recommend checking the resources below for steps to take when the autofill pitcher doesn't fill. Please click on the embedded words for more details. Autofill water pitcher doesn't fill: https://www.samsung.com/us/support/troubleshooting/TSG01201488/ We also advise checking the link below for steps to do when the water dispenser does not dispense any water. Please click on the embedded words for more details. Samsung refrigerator water dispenser issues: https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-does-not-dispense-at-all Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148209958), and it will help our team pull up your information. ^Rodel

      Answered by Samsung

  • QuestionHello, how to unlock wheels for fridge to move forward? There is a black long cover, cannot figure out how to move it. Thanks!

    Asked by Topaz.

    • Answer Greetings, We are glad to receive your inquiry about the Samsung refrigerator wheel. Let us answer your question. This Samsung refrigerator doesn't have wheels. To move the refrigerator, we highly suggest following the steps on page 21 of the model's user manual linked below. https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146983692, which will help our team pull up your information. ^Rainly

      Answered by Samsung

  • QuestionIs this the stainless steel look and fingerprint resistant?

    Asked by JB.

    • Answer Good day, Yes, this fridge's color is stainless steel, with a fingerprint-resistant finish. Have a great day. -John

      Answered by Samsung

  • QuestionWhat is the replacement filter for this refrigerator?

    Asked by Ace4u.

    • Answer Ace4u, the replacement filter for your fridge, would be HAF-QIN/EXP. Here is the link to the water filter. HAF-QIN/EXP. https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/ Have a great day. ^Camille

      Answered by Samsung

  • QuestionSomeone left the freezer open and all the ice melt it seems to be having trouble making ice again. I dried out as much of the water as I could but could the ice trays be clogged?

    Asked by AmberR.

    • Answer Hi Amber, We understand how you feel regarding this fridge. We are here to help you. We recommend checking the resources below for steps to take when the fridge is not making any ice. Please watch the video and kindly click on the embedded words for more details. Ice maker is not making any ice: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1149468161), and it will help our team pull up your information. ^Rodel

      Answered by Samsung

  • QuestionIs is okay to use this unit outdoors?

    Asked by NWH1.

    • Answer Hello there, Thank you for asking. Let us help you. No, this fridge cannot be used outdoors. This fridge is intended to be used inside the house or in any residential-type environment. Please refer to this link to your user manual for more details. Turn to page 7, "Caution (This appliance is intended to be used in household and similar applications such as.") Manual https://downloadcenter.samsung.com/content/UM/202504/20250411101254782/FDR_RF8000B_DA68-04402K_EN_MES_CFR_250403.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1149328666) to help our team pull up your information. Have a great day. ^Camille

      Answered by Samsung

  • QuestionDo I have to hook up water to the frig if I do not want the ice maker or pitcher function? And secondly, how do I purchase the color panels for this frig from Best Buy?

    Asked by Panels.

    • Answer Hi there, Thank you for reaching out to us. We're glad to assist. No, if you plan not to use the ice maker or the autofill pitcher, we advise turning off both features. For more details, please refer to page 37 of the manual below. User manual https://downloadcenter.samsung.com/content/UM/202504/20250411101254782/FDR_RF8000B_DA68-04402K_EN_MES_CFR_250403.pdf To better assist you with purchasing the correct panels for your refrigerator, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concern. -Kimberly

      Answered by Samsung

  • Questionon this model (stainless steel) can the door and drawer panel be removed to put on custom panels?

    Asked by jcat.

    • Answer Hi Jcat, We are glad to answer or provide details to your question about this Samsung refrigerator model. Samsung's Bespoke refrigerators, like this model, are designed specifically for Bespoke panels. If you're asking if you can use custom panels from other sources or have panels made by a third-party manufacturer, the answer is no. The Bespoke refrigerators are designed to work with our (Samsung) own Bespoke panels to ensure fit, finish, and functionality. Using third-party custom panels may lead to improper sealing and insulation. Leo

      Answered by Samsung

  • Questionhow you take out the ice tray

    Asked by frankm.

    • Answer Hi frankm, You can lift up the front of the upper basket and pull up to remove the ice bucket. Kindly check the link below and see page 27 (To detach the freezer drawer) for reference. User manual: https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf Please feel free to get back to us via the following options should you need further assistance with the refrigerator: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147552369) to help our team pull up your information when you message us. Have a great day, -Ernest-

      Answered by Samsung

  • QuestionIs the stainless steel magnetic?

    Asked by Mimi.

    • Answer Mine is.

      Answered by BettyW

  • QuestionDoes this model come with handles?

    Asked by Handles.

    • Answer No. This modle opens from the bottom of the doors. The freezer opens from the top.

      Answered by BettyW

  • QuestionWe would like to add panels that match our kitchen cabinets. is this refrigerator compatible for a custom cabinet panel?

    Asked by Rae.

    • Answer Hi Rae, No, this Samsung Bespoke refrigerator model is not a panel-ready appliance where custom cabinetry can be installed on the panels. However, you may create your panel design. Please visit the link I have shared below to see if this fits your needs with symmetry in your kitchen. https://www.samsung.com/us/home-appliances/bespoke/refrigerators/mybespoke/custom-panels/ Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146858377 to help our team pull up your information. Leo

      Answered by Samsung

  • QuestionI want the fridge to be as flush as possble with the countertop and base cabinets . What should be the depth of the countertop and cabinets to allow this?

    Asked by Mike.

    • Answer Its pretty snug at 35" deep. You need to measure your space to be sure.

      Answered by Notarobot

  • QuestionCan this exact fridge be ordered and then change the panels to different colors? Or do you have to order the custom one off the bat to customize it!

    Asked by Al.

    • Answer You can buy this fridge and then change out the panels at any time. The top panelsnare about $120. We bought the fridge and then one side had a dent. I bought the panel to replace the one with the dent. Easy to change out.

      Answered by JenT

  • QuestionOn the 3-door counter depth fridge with the beverage center - are the shelves in the beverage center adjustable and/or removable?

    Asked by Fred.

    • Answer They are removable but not adjustable.

      Answered by Notarobot

  • QuestionCan the Flex door be used as a freezer? Model RF23BB8600QLAA

    Asked by Anonymous.

    • Answer Hi there, Yes, for the fridge model (RF23BB8600QLAA), you can keep different foods and drinks in optimal condition. FlexZone™(Cool Select+) is an independently controlled compartment with five pre-set temperature modes. I have shared the user manual to learn more about the recommended temperature for the Flex Zone and soft freeze function. Please turn to page 38. User manual: https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf Have a great day! ^Chrystel

      Answered by Samsung