Questions & Answers

Q: QuestionAre they white glass panels truly white or are they more of of a gray/beige.?

Asked 2 years ago by Anonymous.

• A:Answer More gray

  Answered 2 years ago by Anonymous

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Q: QuestionThe fridge has family hub. Can the hub screen be turned off or changed to a color to match the panel color? Does the fridge have speakers to go with the family hub? If the family hub goes out, are they still manual temperature controls on the inside?

Asked 3 years ago by Paul.

• A:Answer Yes the screen can be turned off and the color can be changed. The fridge doesnt come with additional speakers but it does have a built in speaker in the door. They're no manuel buttons on the inside if the hub goes out...that i can find.

  Answered 2 years ago by RebeccaFloresVerified Purchase

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Q: QuestionCan the color of the glass change from gray to morning blue?

Asked 3 years ago by LCS.

• A:Answer Hi LCS, We understand the importance of how this Bespoke Samsung refrigerator model will look in your kitchen. You may fully customize the panels of a Bespoke refrigerator. I have shared a Samsung link below for this Samsung Bespoke refrigerator model so you may customize it to your liking. https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-3-door-french-door-refrigerator-24-cu-ft-with-top-left-and-family-hub-panel-in-white-glass-and-matte-grey-glass-bottom-door-panel-rf24bb69006maa/?redir=RF24BB69006MAA Should you need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number () to help our team pull up your information. Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionIs this refrigerator on wheels?

Asked 3 years ago by Nicci.

• A:Answer That's an excellent question, Nicci. No, the refrigerator does not have any wheels. Please see the 360-degree view on the link below. https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-3-door-french-door-refrigerator-24-cu-ft-with-top-left-and-family-hub-panel-in-white-glass-and-matte-grey-glass-bottom-door-panel-rf24bb69006maa/?redir=RF24BB69006MAA#benefits Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
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Q: QuestionWhere can I find the serial number to register product and redeem free panel if product hasn't been delivered yet. It's not on the receipt, and not listed online.

Asked 3 years ago by Sunny.

This question was asked about the related product: Samsung - BESPOKE 24 cu. ft. French Door Counter Depth Smart Refrigerator with Family Hub - Custom Panel Ready

• A:Answer Dear Valued BestBuy Client, Congratulations on your new Samsung refrigerator, Sunny. To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific questions. ^Rainly

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat are the two holes above the top of the family hub display?

Asked 1 year ago by BA.

• A:Answer Hi there, We would love to speak to you directly to discuss your question about the holes above the family hub display. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147017707, to help our team pull up your information. Have a great day! ^Chrystel

  Answered 1 year ago by Samsung

  
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