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Hi frankm, You can lift up the front of the upper basket and pull up to remove the ice bucket. Kindly check the link below and see page 27 (To detach the freezer drawer) for reference. User manual: https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf Please feel free to get back to us via the following options should you need further assistance with the refrigerator: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147552369) to help our team pull up your information when you message us. Have a great day, -Ernest-
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