“How do you turn the icemaker off? We received our refrigerator today and it’s leaking all over the place. We don’t know why. Is this defective?”
Answer This Question
1-1 of 1 Answer
Hi Valerie, We can understand that having leakage in our Samsung refrigerators can be worrisome. Let us help you. If this is your first time using the ice maker, refer to pages 55–56 of the model's user manual link below. https://downloadcenter.samsung.com/content/UM/202303/20230322080256131/RF9000C_CC_2023_UM_DA68-04671C_EN_MES_CFR_230307.pdf In addition to the link above, please see the link below for the steps if the Samsung refrigerator has visible leakage. You can select the nearest issue by clicking the radio button. Kindly watch the video and click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01001852/ You can also check the link below for the steps to turn off the ice maker. https://www.samsung.com/us/support/answer/ANS00088562/ We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung refrigerator. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146979292, which will help our team pull up your information. ^Rainly
Sorry, there was a problem. Please try again later.