Questions & Answers

Q: QuestionWhat country are these manufactured?

Asked 2 weeks ago by Curious.

• A:Answer Hello there, Thank you for asking. Let's get the information you need. We have a manufacturing facility in Newberry, South Carolina, U.S.A.  Have a great day. ^Camille

  Answered 2 weeks ago by Samsung

  
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Q: QuestionWhat are the recommended temps for the refrigerator and freezer portions of the refrigerator

Asked 2 weeks ago by Joe.

• A:Answer Hi Joe, The recommended temperature settings from Samsung for most refrigerators like this Bespoke 30 cu. ft. model are: Refrigerator compartment: around 37 °F - 38 °F (3 °C) (keep below 40 °F to keep food fresh) Freezer compartment: around 0 °F (-18 °C) (keeps frozen food properly solid) Have a nice day! ^Joshua

  Answered 2 weeks ago by Samsung

  
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Q: QuestionDoes the water to the ice maker also run through the water filter?

Asked 2 weeks ago by Des.

• A:Answer Des, yes, they run through the same built-in water filter/line.   Have a great day. ^Camille

  Answered 2 weeks ago by Samsung

  
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Q: QuestionHow do you open the doors with no handles?

Asked 2 weeks ago by KIMMIE.

• A:Answer Hi Kimmie, If you’re unsure how to open the doors on your Bespoke refrigerator with no traditional handles, please contact us directly or visit your nearest retailer so a support representative can guide you or show you in person how the door mechanism works and what the best way to open it is. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151698929) to help our team pull up your information. Thank you! ^Joshua

  Answered 2 weeks ago by Samsung

  
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Q: QuestionWill a water well system work for this fridge?

Asked 2 weeks ago by Anonymous.

• A:Answer Hello there, Yes, as long as the water pressure is between 30-125 psi (206-861 kPa). The water line also connects to the ice maker. For the ice maker to operate properly, it must be within the aforementioned water pressure. If the refrigerator is installed in an area with low water pressure (below 30 psi / 206 kPa), you can install a booster pump to compensate for the low pressure. Have a nice day! ^Joshua

  Answered 2 weeks ago by Samsung

  
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Q: QuestionWHERE IS THE ICE DISPENSER

Asked 4 months ago by Anonymous.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. French Door Smart Refrigerator with AutoFill Water Pitcher - White Glass

• A:Answer Hello there, No, this fridge does not have an ice dispenser; it only has an ice maker located in the freezer drawer. Please refer to your user manual for the image of the location of the ice maker. Turn to page 17, "10 Icemaker." User Manual https://downloadcenter.samsung.com/content/UM/202504/20250411101254782/FDR_RF8000B_DA68-04402K_EN_MES_CFR_250403.pdf Have a great day. ^Camille

  Answered 4 months ago by Samsung

  
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Q: QuestionIs the water pitcher bpa free?

Asked 10 months ago by Bespoke.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. French Door Smart Refrigerator with AutoFill Water Pitcher - White Glass

• A:Answer Hi there, Yes, the Autofill pitcher of this refrigerator model is BPA-free. Have a great day, -Ernest-

  Answered 10 months ago by Samsung

  
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Q: QuestionWe've had our Bespoke 30 cu. ft. fridge for a year now and LOVE IT! However, we DID manage to crack the middle of the front plastic on the lower-lefthand vegetable drawer. How can we replace this plastic piece, or the entire drawer (if necessary)?

Asked 11 months ago by Anonymous.

• A:Answer Hi there, We know how convenient it is to have a refrigerators. We are here to help. If you will be replacing your broken drawer, you can purchase it from our authorized distributor for Samsung parts and accessories at the link below. https://samsungparts.com/ or you may reach out to our Samsung Parts Team to order the parts needed for your Samsung range at (800) 627-4368. They are open from Monday to Friday between 9:00 a.m. to 6:30 p.m. EST. They can check the available parts or accessories you wish to purchase. Thank you for choosing Samsung and have a great day! ^Rodel

  Answered 11 months ago by Samsung

  
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Q: QuestionHow can a samsung bespoke refrigerator be able to fit in the space with dimension 35 depth36.5 width and 69 inches high as the bespoke refrigerator that is 30 cubic feet and the smaller bespoke refrigerator that is 27 or 29 cubic feet cannot ?

Asked 1 year ago by neicy.

• A:Answer Hi Neicy, Thank you for reaching out about the fitment of the Samsung Bespoke refrigerator RF30BB6200QL/AA in your available space. I understand how important it is to ensure the refrigerator meets your specific size requirements. The RF30BB6200QL/AA model, with its 30 cubic feet capacity, is designed with a slightly deeper interior configuration and optimized external dimensions, enabling it to fit spaces with the depth, width, and height you provided. Other Bespoke models, such as those with 27 or 29 cubic feet, might differ slightly in external dimensions despite their smaller capacity due to varied design and layout features. For further details, including installation guidelines, please refer to the user manual from page 22 to page 27. You can view the manual link below for more precise instructions. Manual https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147815955) to help our team gather your information. Have a great day. ^Charles

  Answered 1 year ago by Samsung

  
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Q: QuestionHi. Can the water pitcher be replaced with one that is glass? I would like to buy a different pitcher that is not made with plastic. TIA

Asked 1 year ago by Mars.

• A:Answer Hi Mars, No, the water pitcher is designed specifically for this fridge and it cannot be replaced with a glass pitcher. ^Rodel

  Answered 1 year ago by Samsung

  
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Q: QuestionCan you fill up cups, water bottles …or just the water pitcher

Asked 1 year ago by Matt.

• A:Answer Hi Matt, We can only fill up the water pitcher on this refrigerator model. ^Rodel

  Answered 1 year ago by Samsung

  
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Q: QuestionCan door handles be added to the fridge?

Asked 1 year ago by Door.

• A:Answer Hi there, No, as this fridge model is designed with easy-to-open recessed handles. Any alteration made may disrupt the refrigerator's performance. I have shared our Samsung website below so you can check the available refrigerators that may fit your needs. https://www.samsung.com/us/home-appliances/refrigerators/all-refrigerators/?shop=Buy+Online Have a great day! ^Chrystel

  Answered 1 year ago by Samsung

  
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Q: QuestionIs there a place to fill up a water bottle? If you remove the pitcher, can you dispense cold water into a bottle?

Asked 2 years ago by Annie.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. French Door Smart Refrigerator with AutoFill Water Pitcher - White Glass

• A:Answer Hi Annie, No, the beverage center is designed to work specifically with the Autofill pitcher. The pitcher will not fill unless the pitcher is correctly assembled and installed. Have a great day! ^Chrystel

  Answered 2 years ago by Samsung

  
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Q: QuestionCan the panels be completely removed and have cabinet doors attached for a seemless kitchen look?

Asked 2 years ago by Taylor.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. French Door Smart Refrigerator with AutoFill Water Pitcher - White Glass

• A:Answer Hi Taylor, No, this Bespoke refrigerator is specifically designed to be used with its designated panels only. By clicking the link below, which takes you to the Bespoke Design Studio, you can match and customize panels for a set of complementary colors and create fridge panels that reflect your personal style. Bespoke Design Studio: https://www.samsung.com/us/refrigerators/bespoke/design-studio/ Have a great day! ^Chrystel

  Answered 2 years ago by Samsung

  
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Q: QuestionI have the “White Glass” panels. Can I use it as a dry erase board?

Asked 2 years ago by Ken.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. French Door Smart Refrigerator with AutoFill Water Pitcher - White Glass

• A:Answer Hi Ken, We strongly suggest not writing anything on the glass panels to prevent any scratches. Have a great day! ^Chrystel

  Answered 2 years ago by Samsung

  
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Q: QuestionI purchased the White Glass version. Are there options to change the veneer to another color?

Asked 2 years ago by Doug.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. French Door Smart Refrigerator with AutoFill Water Pitcher - White Glass

• A:Answer Yes, Best Buy has a catalogue of Samsung panels in many different colors for this refrigerator. We ordered the top panels in a Sea Green and the bottom panel in Black, to go with our kitchen decor. The frig arrive with the off-white panels installed and the other three panels separately.

  Answered 2 years ago by AcornFotoVerified Purchase

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Q: Questiondoes it have a water dispenser where I could fill my cup?

Asked 2 years ago by Davey.

This question was asked about the related product: Samsung - BESPOKE 30 cu. ft. French Door Smart Refrigerator with AutoFill Water Pitcher - White Glass

• A:Answer Hi and yes. Inside it has a pitcher that fills with water. And you can pour it whenever you want. For about a month we had a different Samsung fridge where the ice and water dispenser was outside the fridge. We like this one better because it uses hardly any space inside the fridge. The ones with the dispenser outside use a lot of space inside the fridge.

  Answered 2 years ago by PiperHillVerified Purchase

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Q: QuestionDoes this fridge have sabbath mode? capability to turn off the interior light?

Asked 2 years ago by bespoke.

• A:Answer No it doesn’t you close the door lights are off it’s not that you are turning them on

  Answered 2 years ago by JenniferMVerified Purchase

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Q: QuestionWhat is the height in the back measure? I don't need to worry about front hinges.

Asked 2 years ago by RED4US.

• A:Answer Greetings, The back of the unit measures 68 7/8 inches. Have a great day. ^Charles

  Answered 2 years ago by Samsung

  
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