Questions & Answers

Q: QuestionDoes this Samsung range come with a griddle?

• A:Answer Yes, this range comes with a 2-in-1 reversible griddle that can be used for grilling, searing, sauteing, and stir-frying.

Q: QuestionWhat is the oven capacity of this Samsung range?

• A:Answer The oven capacity of this range is 6 cubic feet.

Q: QuestionWhat type of display does this Samsung range use?

• A:Answer This Samsung range uses a 2.25-inch LCD display.

Q: QuestionCan I monitor the cooking process remotely with this Samsung range?

• A:Answer Yes, you can monitor your cooking remotely with the Smart Oven Camera Inside feature. It live streams video to your smartphone, so you can check on your meals anytime, anywhere.

Q: QuestionDoes this Samsung range have a self-cleaning feature?

• A:Answer Yes, this range features a self-cleaning system that uses high heat to break down grease and food residue.

Q: QuestionIs the range compatible with propane gas?

• A:Answer This range is compatible with propane gas.

Q: QuestionWhat is the purpose of the Illuminated Precision Knobs?

• A:Answer Illuminated Precision Knobs let you know if your cooktop is on from a distance and precisely control and ensure proper activation of your cooktop.

Q: QuestionWhat is the maximum BTU rating of the range?

• A:Answer The total maximum BTU rating of this gas range is 63,500.

Q: QuestionCan the oven be used for air frying?

• A:Answer This oven does offer air frying capabilities.

Q: QuestionHow does the Smart Oven Camera work?

• A:Answer Samsung's smart gas range features an integrated Smart Oven Camera that lets you monitor your food closely and make and share time-lapse videos to your social media to show off your culinary skills.

Q: QuestionDoes the range have a self-cleaning feature?

• A:Answer This oven uses a self-cleaning high heat method.

Q: QuestionWhy does the clock go dormant ( black ) after a few minutes and doesn't stay on? Please tell me there is a way to make it stay on. I tried it all and it doesn't stay

Asked 3 months ago by Anonymous.

• A:Answer Hi there, We understand how frustrating it can be when the clock display turns off after a few minutes, especially when you want it to remain visible, and we’re here to help guide you to the correct setting. Please follow the instructions in your user manual on page 39, which explains how to activate Smart Control. When the Smart Control function is ON and the range is connected to Wi-Fi, the clock will remain displayed. User manual https://downloadcenter.samsung.com/content/UM/202504/20250407170743895/O_DG68-01615A-05_IB_FULL_NX9100D_EN.pdf Thank you! ^Joshua

  Answered 3 months ago by Samsung

  
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Q: QuestionDoes the range display a clock on it?

Asked 3 months ago by Anonymous.

• A:Answer Hello there, Yes, the range displays a clock on it. Thank you. ^Camille

  Answered 3 months ago by Samsung

  
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Q: QuestionHow easy is it to clean the outside white handles, do they stain easily?

Asked 5 months ago by Dee.

• A:Answer Hi Dee, Yes, the white handles can be susceptible to stubborn stains if spills are not wiped up immediately and harsh chemicals are used. However, it is relatively easy to clean with routine maintenance. Below is the link to the user manual; please refer to page 43 for guidance on how to properly maintain the range handle. User manual. https://downloadcenter.samsung.com/content/UM/202504/20250407170743895/O_DG68-01615A-05_IB_FULL_NX9100D_EN.pdf Thank you and have a great day! -Ricardo

  Answered 5 months ago by Samsung

  
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Q: QuestionDoes this range come with a gas line tube or do I have to order it separately?

Asked 7 months ago by Yas.

• A:Answer it does not. must order seperately

  Answered 5 months ago by mycbtechVerified Purchase

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Q: QuestionCan I change out the knobs to customize them?

Asked 7 months ago by Doll.

• A:Answer No, Doll, the range knobs are not customizable; that is why we recommend that you do not make any modifications or alterations to the range knobs, as this can void your warranty. Have a great day. ^Camille

  Answered 7 months ago by Samsung

  
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Q: QuestionDoes this range include a wok attachment?

Asked 7 months ago by Doll.

• A:Answer Yes, it does.

  Answered 6 months ago by EvgenySVerified Purchase

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Q: QuestionDoes this model have a storage drawer?

Asked 8 months ago by LJ.

• A:Answer Hi LJ, Yes. This model has a storage drawer. ^Rodel

  Answered 7 months ago by Samsung

  
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Q: Questiondoes this oven use propane?

Asked 11 months ago by John.

• A:Answer No

  Answered 9 months ago by MariaSVerified Purchase

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