Questions & Answers

Q: QuestionAre Chrom books touch screen?

Asked 7 years ago by RSS.

• A:Answer Hello RSS, this unit does not have touch screen capabilities. ^Britt

  Answered 7 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the aspect ratio of the screen?

Asked 7 years ago by Will.

• A:Answer Hello Will, the aspect ratio of this unit is 16:9. ^Britt

  Answered 7 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi is this compatible for using Facebook and Hulu Netflix And Amazon videos really just for watching movies thank you

Asked 7 years ago by Susie.

• A:Answer It works on the websites.

  Answered 7 years ago by CrystalplaneVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I sync e-mail from an existing yahoo mail account?

Asked 7 years ago by Anonymous.

• A:Answer I have synced my Microsoft email and google mail accounts with no problem! So I see no problem with yahoo!

  Answered 7 years ago by Bob1Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionis this a laptop an how do you get pictures on it i put my cord in an selected the file to download pictures an videos an its downloading them but isnt downloading all the pictures that i have on my gallery now

Asked 7 years ago by ashley.

• A:Answer Hi ashley, we understand your concerns with the Chromebook. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

  Answered 7 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you run Spotify on the chromebook

Asked 7 years ago by D.

• A:Answer Hello D, for compatible applications, please visit the Google Play store on the device itself. ^Britt

  Answered 7 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have a wireless HP Deskjet 3522, it’s on the same WiFi network as the Chromebook but it still won’t allow me to print. I tried downloading an HP app and it still won’t work. Any suggestions??

Asked 7 years ago by Cedoria.

• A:Answer Hi Cedoria, we understand your concerns with the Chromebook. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

  Answered 7 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWindows OS ?

Asked 7 years ago by Anonymous.

• A:Answer Hello, this unit runs off of the Chrome OS. ^Britt

  Answered 7 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you charge the battery via USB?

Asked 7 years ago by HouTx.

• A:Answer No, this unit is not USB chargeable.

  Answered 7 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen using the chromebook offline are you able to acces google sheets or docs? And if you are does it automatically update the sheets and docs saved in the cloud?

Asked 7 years ago by John.

• A:Answer Google docs is easy to access. We don't use spreadsheets.

  Answered 7 years ago by mannixVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it good for playing the sims and other online games?

Asked 8 years ago by Debbie.

• A:Answer Bought for my 9 year old grandson. He does play online games with it as well as doing school projects. Not sure how it would be for serious gamers - but perfect for a school age user.

  Answered 7 years ago by CraigVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you have in Wheaton?

Asked 8 years ago by Anonymous.

Q: QuestionJust got it, says the google camera app isnt compatible.

Asked 8 years ago by Keaton.

• A:Answer Go to the google store. Apps are there that work just fine.

  Answered 7 years ago by mannixVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it WiFi capability

Asked 8 years ago by Anonymous.

• A:Answer Hello, this unit does have Wi-Fi capabilities. ^Britt

  Answered 8 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDOES it have a cd / DVD drive

Asked 8 years ago by Scottie.

• A:Answer I don’t know I bought it for my granddaughter Christmas. It’s for school . I’m going to say no on having it.

  Answered 8 years ago by FrankieVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow much can you restrict internet usage? We don't want our kids having access to the internet

Asked 8 years ago by Barb.

• A:Answer You can completely disable the WiFi.

  Answered 8 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes anybody know if this Samsung or any other Chromebook can play .AVI video files? I have an Acer Chromebook and I cannot play video footage recorded by my camera. This is really frustrating. Is there any app that can be downloaded to play video files?

Asked 8 years ago by KMR.

• A:Answer Try using the google store for any app you need for the .avi 's.

  Answered 7 years ago by mannixVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat are the differences and similarities between a tablet and a chromebook? Thanks

Asked 8 years ago by techchallengedgranny.

• A:Answer one is a windows or mac pc and the other is a chromebook using only google chrome.

  Answered 7 years ago by mannixVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this a good one for rap beats and writing music

Asked 8 years ago by Belle.

• A:Answer Probably not. Since there isn’t a ton of on board memory and rap beats take up some good space I’d suggest a Mac book.

  Answered 7 years ago by dtm426Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question