Questions & Answers

Q: QuestionWill this will work with straight talk ?

Asked 1 month ago by Notsleeping.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer Hello Notsleeping, thanks for taking the opportunity to ask us your question about the Samsung Galaxy A36 5G. The advertised unlocked Galaxy A36 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Sprint, T-Mobile, US Cellular, Verizon, and Visible. Let us know if you have any other questions for us by contacting Support at your leisure. Thanks for being a valued Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: Questiondoes this phone charge on a charge pad in car

Asked 1 month ago by suzy.

• A:Answer Hey there Suzy, thanks for asking us your question about the Samsung Galaxy A36 5G. No, the advertised Samsung Galaxy A36 5G does not have built-in wireless charging. If you have any other questions for us or if you would like any further assistance, please let us know by contacting Support at your leisure. Thanks for being a devoted Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionEven if unlocked i don't don't metrobytmobile works

Asked 1 month ago by Tmoney.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer yes all carriers work.

  Answered 3 weeks ago by KahlilHVerified Purchase

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Q: QuestionIs this phone compatible with Xfinity mobile carrier?

Asked 1 month ago by Seping.

• A:Answer Yes

  Answered 1 week ago by ArthurFVerified Purchase

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Q: QuestionCan you use StraightTalk with this phone?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer No, unfortunately, not straight talk.

  Answered 1 month ago by favor

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Q: QuestionHi , would it work for the provider Telcel used in Mexico ??

Asked 1 month ago by German.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer Hello German, thank you for asking us your question about the Samsung Galaxy A36 5G. The advertised unlocked Galaxy A36 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Sprint, T-Mobile, US Cellular, Verizon, and Visible. Please reach out to a compatible carrier to inquire if this device would be fully functional while in Mexico. Reach back out to Support if you have additional questions for us. Thank you for being a loyal Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionWhen do updates and security patches end

Asked 1 month ago by Ray.

• A:Answer Good day Ray, thank you for asking us your question about the Samsung Galaxy A36 5G. As of January 2024, we have extended our security update support for Samsung Galaxy devices by up to 7 years, to help our users enjoy the latest Galaxy experiences longer and securely. Let us know if you have additional questions for us by reaching out to Support at your leisure. Thanks for being a loyal Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: Questionhow many updates to the os and security updates and for how long?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer Hey there, thank you for asking us your question about the Samsung Galaxy A36 5G. As of January 2024, we have extended our security update support for Samsung Galaxy devices by up to 7 years, to help our users enjoy the latest Galaxy experiences longer and securely. If you have any other questions, feel free to contact Support. Thanks for being a valued Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes this phone come with AppCloud installed?

Asked 2 months ago by Anonymous.

Q: QuestionCan this phone be used with the Verizon prepaid service or is it for postpaid only?

Asked 2 months ago by Didlie.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer Howdy Didlie, thank you for taking the opportunity to ask us your question about the Samsung Galaxy A36 5G. The advertised unlocked Galaxy A36 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Sprint, T-Mobile, US Cellular, Verizon, and Visible. We suggest reaching out to Verizon to inquire if this device would be functional with their pre-paid service. If you have additional questions, do not hesitate to contact Support. Thanks for being a staunch Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionDoes this phone have a slot for a Micro SD card for extra storage?

Asked 2 months ago by CharleneD.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer Greetings CharleneD, thank you for taking the opportunity to ask us your question about the Samsung Galaxy A36 5G. No, the advertised Galaxy A36 5G does not offer a microSD card slot for expandable storage. If you have any other questions for us, please feel free to reach out to Support. Thanks for being a faithful Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionIs this phone still available?

Asked 2 months ago by Morgen.

• A:Answer This model was just released about 9 months ago and should be able to purchase most places.

  Answered 2 months ago by WilliamVVerified Purchase

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Q: Questionis this a US version or the international one?

Asked 2 months ago by DanyMac.

• A:Answer Hello there DanyMac, thank you for asking us your question about the Samsung Galaxy A36 5G. The advertised unlocked Galaxy A36 5G is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Sprint, T-Mobile, US Cellular, Verizon, and Visible. If you have additional questions, please feel free to reach out to Support. Thanks for being a steadfast Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionHi, with the new Tariffs in place I am wondering: Is the Samsung Galaxy A36 256GB that I can buy online for pick-up at the Christiana Mall Best Buy in Delaware subject to tariffs as a product that is not made in America? How would I be charged?

Asked 3 months ago by MW.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer The price you see on the website is the price you pay, plus local sales tax. Any costs from the tarrifs are either eaten by the importer or are built into the price you see on the website.

  Answered 3 months ago by GavinVerified Purchase

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Q: QuestionCan the A36 "near field communication" handle the Australian ETA Visa APP?

Asked 4 months ago by William72.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Lavender

• A:Answer Not sure on this as I am in the U.S. and wouldn't be trying to use in Australia.

  Answered 2 months ago by WilliamV

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Q: QuestionHow does this compare to my A42 5G that I need to replace? I'm on AT&T prepaid.

Asked 4 months ago by Goldm.

• A:Answer I also had the Samsung A42 for over 5 years. Was a solid phone and never broke down. Had to replace ad no more updates and too old for my new cell plan. The A36 5g is a very good non high end phone. My battery is great all day snd into the late night with alot of use. Camara is better, and seems fast enough for me to go back and foryh between apps. So far so good with this new A36 and with 6 years of updates I believe.

  Answered 2 months ago by WilliamVVerified Purchase

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Q: QuestionIS THIS COMPATIBLE WITH CONSUMER CELLULAR

Asked 4 months ago by JER.

• A:Answer I belive so if its unlocked.

  Answered 4 months ago by JulianS

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Q: QuestionThis phone support esim

Asked 5 months ago by Reyna.

• A:Answer Yes, it does.

  Answered 4 months ago by JulianS

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Q: QuestionNo straight answer again if this phone works with Tello mobile. The Answer is No. JUST SAY IT. Thanks for nothing. No help what so ever. ANSWER IS NO. Anyone that has Tello don't get this phone. Won't work with Tello. What so hard in just saying NO?

Asked 5 months ago by Dave.

This question was asked about the related product: Samsung - Galaxy A36 5G 128GB (Unlocked) - Awesome Black

• A:Answer No !

  Answered 4 months ago by Anonymous

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