Questions & Answers

Q: QuestionI have a J3 Samsung mission. Can I use my sim in the galaxy 7?

Asked 8 years ago by Elizabeth.

• A:Answer Yes, both devices use the Nano-SIM card size, so you should be able to move one to the other.

  Answered 8 years ago by Samsung

  
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Q: QuestionCan you use the Samsung J3 or J7 phones as a Hot Spot?

Asked 8 years ago by mark.

• A:Answer It is dependent on what your carrier determines to support. This device will work as a hotspot if your carrier does support this.

  Answered 8 years ago by Samsung

  
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Q: QuestionIs there a slot fo add more memory ? If so how much ? Thank You

Asked 8 years ago by Confused.

• A:Answer Yes, this device has a MicroSD card slot, it will support MIcroSD cards up to 256GB.

  Answered 8 years ago by Samsung

  
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Q: QuestionI bought this phone a little over a year ago have been using with TMobile switched to ATT and can only make and receive calls in certain spots and cant use with a brand new tower close to my home is there some reason for this?

Asked 6 years ago by Sophie.

Q: QuestionDoes this work with international carriers?

Asked 7 years ago by Nicole.

• A:Answer It was an unlocked phone and works with international carriers.

  Answered 6 years ago by RonnieVerified Purchase

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Q: QuestionIs this phone new or pre owed ? How long is warranty on it?

Asked 7 years ago by Bubbles.

• A:Answer the phone is new.

  Answered 7 years ago by Anonymous

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Q: QuestionDoes it come with a sim card?

Asked 7 years ago by Ironhide.

• A:Answer No

  Answered 7 years ago by IbrahimVerified Purchase

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Q: QuestionIs this the 2017 version with removable battery???

Asked 7 years ago by fjmiller30.

• A:Answer Yes, this listing is for the 2017 model Galaxy J7.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes this have a fingerprint sensor?? Online reviews says J7 2017 (which I think this is) does...?

Asked 7 years ago by Nisosh.

• A:Answer No, this model does not have a fingerprint sensor.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionCan this phone works in mexico?

Asked 7 years ago by Susy.

• A:Answer Yes, it's an unlocked phone, it will work anywhere in the world on GSM network.

  Answered 7 years ago by ChochoVerified Purchase

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Q: Questionwhich year this style phone borned? does it unlocked for international? ie. Chinese carriers? phone call, text ,internet, provider?

Asked 7 years ago by asdf.

• A:Answer I was able to use this phone in Mexico

  Answered 6 years ago by RudyVerified Purchase

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Q: QuestionDoes it have dual sim cards slots?

Asked 7 years ago by kenjoutrdan.

• A:Answer No, this item has a single SIM card slot.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes this work with Straight Talk ?

Asked 7 years ago by Chelsea.

• A:Answer Yes

  Answered 7 years ago by IbrahimVerified Purchase

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Q: QuestionDoes this phone work with Mint SMS carrier?

Asked 7 years ago by Anonymous.

• A:Answer I think you should ask your carrier whether this phone is supported before you buy it or you can ask the best buy sale, people.

  Answered 7 years ago by AnthonyVerified Purchase

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Q: QuestionDoes this phone work with Virgin Mobile?

Asked 7 years ago by Anonymous.

• A:Answer No, this phone does not work with CDMA carriers.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionCan this phone be used on WiFi with out a SIM card? Going to use it just for VR for grandkids.

Asked 7 years ago by Mule.

• A:Answer Yes.

  Answered 7 years ago by MishVerified Purchase

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Q: QuestionCan I use wifi to access internet on this phone or do you need a data plan? I currently have a pay-as-you-go phone with no data and I can access Facebook, Instagram, etc. using my home's wifi.

Asked 7 years ago by EHesh.

• A:Answer Yes, it has wi-fi capabilities.

  Answered 7 years ago by MaryVerified Purchase

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Q: Questionwhat is the hearing aid compatibility rating with this phone (m3 t3 - m4 t4)?

Asked 7 years ago by nano.

• A:Answer I went to Samsung's website to see if they list it there and don't see a rating, but did see this.... For all accessibility questions – large or small – please reach out to our Accessibility Team via email at [email protected]

  Answered 7 years ago by MaryVerified Purchase

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Q: QuestionHi, is this J7 an international unlocked version? What I mean is: could you use it also in Europe, for example, with the majority of the local carriers? Thanks, Vito

Asked 7 years ago by Vito.

• A:Answer Yes, this unlocked product can be used internationally.

  Answered 7 years ago by CommunityAnswer

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