Questions & Answers

Q: QuestionHas anybody successfully downloaded the Samsung Connect Home App? I would like to do it with a Tracfone account. Thanks

Asked 8 years ago by Owlboy.

Q: QuestionWhat is the IMEI of this phone so I can see if it's Straight Talk Compatible?

Asked 8 years ago by Sueofcourse.

• A:Answer Hello Sueofcourse, the IMEI number on a phone cannot be given. This is something that is specific to each individual phone. ^Rosi

  Answered 8 years ago by Anonymous

  
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Q: Questioncurrent ratings size battery life details of phone

Asked 8 years ago by Anonymous.

• A:Answer I think the battery life is the best part of this phone. It is way better than my galaxy s6 was. It last all day, no problem.

  Answered 8 years ago by JaneVerified Purchase

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Q: Questionwill this phone work with the samsung gear s watch?

Asked 8 years ago by bebe.

• A:Answer YES

  Answered 8 years ago by Anonymous

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Q: Questiondoes this phone come with a battery charger?

Asked 8 years ago by Anonymous.

• A:Answer Yes!

  Answered 8 years ago by GlennVerified Purchase

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Q: QuestionIs this one the "2017 model"? And will it work in Europe?

Asked 8 years ago by Campsberg.

• A:Answer This is a 2017 model. Not sure it will work in Europe.

  Answered 8 years ago by Darenk17Verified Purchase

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Q: QuestionIs this phone compatible with Metro PCS?

Asked 8 years ago by xMRM718x.

• A:Answer This phone can be used with any GSM carrier.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionWill this phone work in Buenos Aires, Argentina?

Asked 8 years ago by traveler.

• A:Answer Yes It will

  Answered 8 years ago by WillVerified Purchase

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Q: QuestionCan I use Metro PCs as a carrier for this phone since this is unlocked?

Asked 8 years ago by Celina.

• A:Answer You'll have to check with the unlocked phone's compatibility with the carriers. https://www.bestbuy.com/site/clp/why-buy-an-unlocked-phone/pcmcat284300050008.c?id=pcmcat284300050008

  Answered 8 years ago by MikeVerified Purchase

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Q: Questioncan i use this J7 4G LTE 16 GB ( unlocked) with sprint?

Asked 8 years ago by chuck.

• A:Answer I believe so, I used mine with Consumer Cellular.

  Answered 8 years ago by SaintVerified Purchase

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Q: QuestionCan this phone use with Red Pocket and FreedoomPop plan? Thanks.

Asked 8 years ago by Woong.

• A:Answer If its a GSM network then yes it will!!

  Answered 8 years ago by SLC2BC380Verified Purchase

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Q: QuestionDoes this phone come in any other colors?

Asked 8 years ago by Rightyo.

• A:Answer This unlocked model only comes in the one color.

  Answered 8 years ago by Samsung

  
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Q: QuestionI have a galaxy prime from cricket can i just add my cricket sim card to the j7 with out activation needed?

Asked 8 years ago by 021507.

• A:Answer Yes, you can add cricket sim card to this.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionI bought a J7 and didn't get a head set. Is that normal ?

Asked 8 years ago by Anonymous.

• A:Answer I bought the phone as a gift and it did not have a headset either

  Answered 8 years ago by JjjjjjjVerified Purchase

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Q: QuestionDoes this phone work on the sprint network?

Asked 8 years ago by Slimjim.

• A:Answer Yes, the phone is unlocked for use with a carrier of your choice.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionI have a sim card of H2O AT&T, Does this sim card work in this mobile ?

Asked 8 years ago by Neha.

• A:Answer Yes

  Answered 8 years ago by Albert1990

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Q: QuestionDoes this phone connect to the 5GHz wifi channel or only to the 2.4GHz?

Asked 8 years ago by SLC2BC380.

• A:Answer Yes it can... I have my phone connected to both so far no complaints.

  Answered 8 years ago by DCR777Verified Purchase

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Q: QuestionDoes this phone work on the 5GHz wifi band? Or only the 2.4GHz? Or does the manufacturer considered a dual band phone?

Asked 8 years ago by SLC2BC380.

• A:Answer Yes, it works on the 5GHz wifi.

  Answered 8 years ago by AnnonymousVerified Purchase

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Q: QuestionCan I use this phone in Haiti?

Asked 8 years ago by Evens.

• A:Answer Yes, this can be used worldwide.

  Answered 8 years ago by CommunityAnswer

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