Questions & Answers

Q: QuestionCan I use the sim card from my Galaxy S8+ in the Note 9?

Asked 6 years ago by OkHiZ.

• A:Answer Yes you can

  Answered 6 years ago by TanyaVerified Purchase

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Q: QuestionDoes this phone have the mobile hotspot?

Asked 7 years ago by OFO.

• A:Answer This depends on the carrier, but it does have the option.

  Answered 6 years ago by nateVerified Purchase

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Q: QuestionIts International wide unlocked? Does it work in East Europe? Has an international warranty?

Asked 7 years ago by Chris.

• A:Answer It will work in Europe for sure. It won't have an international warranty.

  Answered 7 years ago by NounenVerified Purchase

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Q: QuestionHi, can i use a SIM from Mexico? My current carrier its AT&T

Asked 7 years ago by Daniels.

• A:Answer Hello Daniels Yes you can get a Sim card from Mexico all you have to do is stop by your nearby ATT carrier.

  Answered 6 years ago by MooshuVerified Purchase

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Q: QuestionImei number? Or can I plan on it working with qlink wireless?

Asked 7 years ago by Ethan.

This question was asked about the related product: Samsung - Galaxy Note9 128GB (Unlocked) - Midnight Black

• A:Answer It will work with any company in the US. Just take the sim out of your old phone put it in the note, and it will automatically set its self up

  Answered 6 years ago by JohnVerified Purchase

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Q: Questionmy question if i dont buy the extra protection is if the cellphone has any warranty.

Asked 7 years ago by tomas.

This question was asked about the related product: Samsung - Galaxy Note9 128GB (Unlocked) - Midnight Black

• A:Answer All Samsung and most other cell phones, come with a one year factory warranty. Added protection is available at an extra cost.

  Answered 6 years ago by jim3000gtVerified Purchase

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Q: Questionhello, is this cellphone comming with any warranty and what is included? best regards.

Asked 7 years ago by Tomas.

This question was asked about the related product: Samsung - Galaxy Note9 128GB (Unlocked) - Midnight Black

• A:Answer It includes the phone, USB-C cable, wall charger, sim ejection tool, USB to USB-C adapter so you can plug into old phone and transfer your stuff, and great headphones.

  Answered 6 years ago by JohnVerified Purchase

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Q: QuestionIs this phone and other phones on best buy compatible with Cspire?

Asked 7 years ago by Crystalj.

This question was asked about the related product: Samsung - Galaxy Note9 128GB (Unlocked)

• A:Answer Yes, the phone is compatible with C Spire.

  Answered 6 years ago by CommunityAnswer

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Q: Questionwas wondering if the samsung galaxy note 9 will support 5G in the future??

Asked 7 years ago by Sal.

This question was asked about the related product: Samsung - Galaxy Note9 128GB (Unlocked) - Midnight Black

• A:Answer This phone will not connect to 5G but will still work on the 5G network at 4G speed.

  Answered 6 years ago by jim3000gtVerified Purchase

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Q: QuestionI have a Sony xperia xz premium, I can do trade in? is in perfect condition,Is unlocked, I buy it in best buy las year.

Asked 7 years ago by Juanin.

• A:Answer yes can trade other phones in but i do not think they give much for them I guess depends on the phone lol.

  Answered 7 years ago by JimboVerified Purchase

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Q: QuestionIF I BUY THE NOTE 9 UNLOCKED CAN I PUT IT ON MY METROPCS CARRIER

Asked 7 years ago by Junior.

• A:Answer Yes absolutely, you can use any carrier on the Unlocked Note 9. I'm also using an Unlocked Note 9 and I'm on Tmobile which works perfectly OK.

  Answered 7 years ago by OnikVerified Purchase

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Q: QuestionI have tmobile, am I able to connect the phone to my carrier??

Asked 7 years ago by Diana.

This question was asked about the related product: Samsung - Galaxy Note9 128GB (Unlocked)

• A:Answer Yes

  Answered 6 years ago by JtenbergVerified Purchase

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Q: QuestionI just bought an unlocked Samsung Galaxy Note 9. I inserted my AT&T sim from my iPhone. The calls are not working. When I try to make a call, it just says dialing at the top left corner, and then it drops the call, without a single ring. Please help.

Asked 7 years ago by Jacey.

• A:Answer For this type of issue, your best is to go to your carrier, and/or their technical support team. Best buy might not be able to help with that issue, they just sell u the phone

  Answered 6 years ago by Teespeed

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Q: QuestionI am with metro pcs can I use this phone with my current plan with them and keep my number

Asked 7 years ago by Tasia.

This question was asked about the related product: Samsung - Galaxy Note9 128GB (Unlocked)

• A:Answer Yes you can only if you purchase it outright.

  Answered 6 years ago by Otuekong20XVerified Purchase

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Q: QuestionIs this a international unlock phone

Asked 7 years ago by ecuapiloto.

This question was asked about the related product: Samsung - Galaxy Note9 128GB (Unlocked) - Midnight Black

• A:Answer Its the US version with the Snapdragon processor. It supports CDMA and GSM aims, so it should work in other countries. CDMA is mostly a US thing, GSM is US and worldwide

  Answered 6 years ago by JohnVerified Purchase

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Q: QuestionI bought the new galaxy note 9 unlock my company is t mobile I already talk with my company to fix a issue because I don't see the 4g LTE in the corner of my phone it only says LTE not 4g can someone help me ?

Asked 7 years ago by Dakota.

• A:Answer Well theres nothing wrong with the phone and my phone has let. It could be cause you dont have 4g but theres nothing to worry about just because it doesnt say that doesnt mean the 4g is not working.

  Answered 7 years ago by Ntalab1Verified Purchase

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Q: QuestionWill the Note 9 that they are selling now work with 5G or will I have to buy another phone next year?

Asked 7 years ago by Indian.

• A:Answer There's currently no 5g phones available in the market as the technology has not been standardized yet. https://www.bestbuy.com/site/samsung-galaxy-note9-128gb-unlocked-lavender-purple/6278211.p?skuId=6278211&ref=212&loc=1&gclsrc=aw.ds&ds_rl=1255843&ds_rl=1260579&ds_rl=1266837&ref=212&loc=1&gclid=CjwKCAjw9sreBRBAEiwARroYm2VvqLTxi2H6y_JiBVzpsI4ASXqObwOaquo6L4btpzvnkGJ4fPPF_xoCc7YQAvD_BwE Google is your friend

  Answered 7 years ago by Scoop0diddy0whoopVerified Purchase

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Q: Questionwhat is best to get unlock or sprint (currently my carrier), i heard that you are on your own w/respect to connectivity issues if you get it unlock.

Asked 7 years ago by Nel.

• A:Answer Always get unlocked so that the providers dont include their bloatware.

  Answered 7 years ago by inanewyorkminuteVerified Purchase

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Q: QuestionCan you secure your pictures, apps and other information from anyone obtaining and using your information? When researching and permission is requested how does my information stay protected? Can you send short picture videos by text/email? Advise

Asked 7 years ago by Reet.

• A:Answer Samsung is good for this if your phone gets lost or stolen then your google account will be linked to it so you will have your contacts and pictures. Personal information depends but it is protected cause it will send notification if your security has been breached.

  Answered 7 years ago by Ntalab1Verified Purchase

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