Questions & Answers

Name: Samsung - Galaxy S21 5G 128GB (T-Mobile)
Brand: Samsung
SKU: 6464393
Price: 799.99 USD
Rating: 4.5 (69 reviews)

Samsung - Galaxy S21 5G 128GB (T-Mobile)

Model:: SM-G991UZAATMB; |
SKU:: 6464393

User rating, 4.5 out of 5 stars with 69 reviews.

Highly rated by customers for:

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QuestionCan I buy the phone under this promotion to replace a phone on a already active T-Mobile account or is this for new activation only?
Asked 4 years ago by cherry.
- Answer That's what I did. I replaced an existing phone on a current T-Mobile account.
  Answered 4 years ago by Tonto
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QuestionI'm a T-Mobile Customer and want to replace my old phone. Will Best Buy set this new phone up the same way T-Mobile would? i.e. Will Best Buy install and activate the new SIM card and transfer my old phone data over?
Asked 4 years ago by steve.
- Answer Yes they will and they do a very good job.
  Answered 4 years ago by Fran
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QuestionI got the phone but no charger. Is that expected? Selling phone without charger?
Asked 4 years ago by Ajaymangla.
- Answer That is a great question, Ajaymangla! The Galaxy S21 5G only comes with the USB-C cable. Thank you for asking this question. ^Kayla
  Answered 4 years ago by Samsung
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QuestionI'm already a T-mobil prepaid user. If I purchase a locked device. Do I need to buy a new line or change my plan? THX
Asked 3 years ago by NN.
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QuestionCan this phone be used to replace a sprint phone since the companies have merged?
Asked 3 years ago by Replacement.
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QuestionGreetings Looking at the Samsung S21 56. The deal here is for T-Mobile. So, I make the full payment. Is the phone still locked to T-Mobile? Can I use it with any other network. Or how hard is it to get it unlocked?
Asked 4 years ago by MissourComputerUser.
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QuestionI've used Straight Talk for many, many years. And it works for me, pricewise. Can I use this phone with Straight Talk?
Asked 4 years ago by Sissy51.
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QuestionSaw commercial with an S pen and wondering is it included and does it fit in a slot on the phone?
Asked 4 years ago by Chi.
- Answer Hey there, Chi! The Galaxy S21 5G does not come with an S Pen and does not have a slot for this accessory. Thank you for asking this question. ^Kayla
  Answered 4 years ago by Samsung
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QuestionDoes this phone have finger print unlock ability
Asked 4 years ago by Mslady.
- Answer Hi Mslady, Thank you for reaching out. I appreciate your inquiry regarding if the Galaxy S21 has a Fingerprint unlock feature. To answer your question, yes, it does have a Fingerprint scanner. Use fingerprint recognition as an alternative to entering passwords in certain apps. You can also use your fingerprint to verify your identity when logging in to your Samsung account. Please visit the user manual on Page 5, 36, and 37 for more information: https://downloadcenter.samsung.com/content/UM/202201/20220128083813339/SAM_G991_G996_G998_EN_UM_OS12_121721_FINAL_AC.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144267942 Thank you for choosing Samsung. Have a great day! ^Chrystel
  Answered 3 years ago by Samsung
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QuestionI'm on q Link who uses T-Mobile can I get this phone at that price and use that line that I have?
Asked 4 years ago by Me.
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QuestionCan this phone be used with Mint Mobile which is a pre-paid T-Mobile MVNO?
Asked 4 years ago by CEW781.
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QuestionWill this work for sprint even though it's t-mobile phone?
Asked 4 years ago by Anonymous.
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QuestionI have a prepaid sim card, will it work on this phone???
Asked 4 years ago by Andre.
- Answer yep it does work
  Answered 4 years ago by Hacker
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QuestionCan this phone work with Metro PCS?
Asked 4 years ago by JoJo.
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QuestionI am T-Mobile customer do get that promotion, if I only want to upgrade my device?
Asked 4 years ago by yazeed.
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QuestionIs this phone unlocked? I purchased the T-Mobile version, after activating, IMEI shows up correctly on my T-Mobile account. However, I can't even check if the device is unlockable since the status is: "The device is not on our system". How do I unlock?
Asked 4 years ago by Tonto.
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QuestionWill this promotion work if I'm adding a new line onto an existing account and transferring number?
Asked 4 years ago by iDetail.
- Answer I am not sure - I bought mine without adding a mew line. They gave me a year to pay but I almost paid it off. Call T-Mobile Regards
  Answered 4 years ago by Labrador
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QuestionIs this an unlocked Phone? If not how long is it locked? Also, would there be any additional charges on the tmobile bill later if I make a one time payment?
Asked 4 years ago by Akash.
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Questionis it unlocked?
Asked 3 years ago by bob.
- Answer Hi Bob! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S21 5G (T-Mobile) is unlocked. This phone model is T-Mobile locked. We recommend calling T-Mobile customer service for an unlock request. For your reference, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144276554 Have a great day. Melardo
  Answered 3 years ago by Samsung
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QuestionIs this a new from the factory phone for $499 or, a refurbished phone??
Asked 4 years ago by Anonymous.
- Answer It should be a new one. I got one for $499, it was completely new, sealed one from Samsung
  Answered 4 years ago by skwoen
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Showing 1-20 of 20 questions

Questions & Answers

Samsung - Galaxy S21 5G 128GB (T-Mobile)

Q: QuestionCan I buy the phone under this promotion to replace a phone on a already active T-Mobile account or is this for new activation only?

Q: QuestionI'm a T-Mobile Customer and want to replace my old phone. Will Best Buy set this new phone up the same way T-Mobile would? i.e. Will Best Buy install and activate the new SIM card and transfer my old phone data over?

Q: QuestionI got the phone but no charger. Is that expected? Selling phone without charger?

Q: QuestionI'm already a T-mobil prepaid user. If I purchase a locked device. Do I need to buy a new line or change my plan? THX

Q: QuestionCan this phone be used to replace a sprint phone since the companies have merged?

Q: QuestionGreetings Looking at the Samsung S21 56. The deal here is for T-Mobile. So, I make the full payment. Is the phone still locked to T-Mobile? Can I use it with any other network. Or how hard is it to get it unlocked?

Q: QuestionI've used Straight Talk for many, many years. And it works for me, pricewise. Can I use this phone with Straight Talk?

Q: QuestionSaw commercial with an S pen and wondering is it included and does it fit in a slot on the phone?

Q: QuestionDoes this phone have finger print unlock ability

Q: QuestionI'm on q Link who uses T-Mobile can I get this phone at that price and use that line that I have?

Q: QuestionCan this phone be used with Mint Mobile which is a pre-paid T-Mobile MVNO?

Q: QuestionWill this work for sprint even though it's t-mobile phone?

Q: QuestionI have a prepaid sim card, will it work on this phone???

Q: QuestionCan this phone work with Metro PCS?

Q: QuestionI am T-Mobile customer do get that promotion, if I only want to upgrade my device?

Q: QuestionIs this phone unlocked? I purchased the T-Mobile version, after activating, IMEI shows up correctly on my T-Mobile account. However, I can't even check if the device is unlockable since the status is: "The device is not on our system". How do I unlock?

Q: QuestionWill this promotion work if I'm adding a new line onto an existing account and transferring number?

Q: QuestionIs this an unlocked Phone? If not how long is it locked? Also, would there be any additional charges on the tmobile bill later if I make a one time payment?

Q: Questionis it unlocked?

Q: QuestionIs this a new from the factory phone for $499 or, a refurbished phone??

QuestionCan I buy the phone under this promotion to replace a phone on a already active T-Mobile account or is this for new activation only?

QuestionI'm a T-Mobile Customer and want to replace my old phone. Will Best Buy set this new phone up the same way T-Mobile would? i.e. Will Best Buy install and activate the new SIM card and transfer my old phone data over?

QuestionI got the phone but no charger. Is that expected? Selling phone without charger?

QuestionI'm already a T-mobil prepaid user. If I purchase a locked device. Do I need to buy a new line or change my plan? THX

QuestionCan this phone be used to replace a sprint phone since the companies have merged?

QuestionGreetings Looking at the Samsung S21 56. The deal here is for T-Mobile. So, I make the full payment. Is the phone still locked to T-Mobile? Can I use it with any other network. Or how hard is it to get it unlocked?

QuestionI've used Straight Talk for many, many years. And it works for me, pricewise. Can I use this phone with Straight Talk?

QuestionSaw commercial with an S pen and wondering is it included and does it fit in a slot on the phone?

QuestionDoes this phone have finger print unlock ability

QuestionI'm on q Link who uses T-Mobile can I get this phone at that price and use that line that I have?

QuestionCan this phone be used with Mint Mobile which is a pre-paid T-Mobile MVNO?

QuestionWill this work for sprint even though it's t-mobile phone?

QuestionI have a prepaid sim card, will it work on this phone???

QuestionCan this phone work with Metro PCS?

QuestionI am T-Mobile customer do get that promotion, if I only want to upgrade my device?

QuestionIs this phone unlocked? I purchased the T-Mobile version, after activating, IMEI shows up correctly on my T-Mobile account. However, I can't even check if the device is unlockable since the status is: "The device is not on our system". How do I unlock?

QuestionWill this promotion work if I'm adding a new line onto an existing account and transferring number?

QuestionIs this an unlocked Phone? If not how long is it locked? Also, would there be any additional charges on the tmobile bill later if I make a one time payment?

Questionis it unlocked?

QuestionIs this a new from the factory phone for $499 or, a refurbished phone??