Questions & Answers

Q: QuestionHi good day, If i buy this cellphone Unlocked on the US, can i use it in South america with an South american operator? Thanks. Johan R

Asked 3 years ago by Mao16bg.

• A:Answer Hello Mao16bg, Thank you for bringing this to our attention and raising your query regarding if the Galaxy S22+ (Unlocked) works in South America. In line with this, unlocked phones by Samsung work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/ You may also check out our website under "Learn about Unlocked phones" for further information: https://www.samsung.com/us/smartphones/galaxy-s22/buy/?modelCode=SM-S906UZGEXAA Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144262492 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 3 years ago by Samsung

  
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Q: QuestionWhy can't I pre-order this phone on Verizon?

Asked 3 years ago by RobertS.

This question was asked about the related product: Samsung - Galaxy S22+ 5G 256GB (Unlocked) - Phantom Black

• A:Answer Maybe you need to push buy now?

  Answered 3 years ago by JoeSchmoeFun

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Q: QuestionI will be using gift cards to pay for the phone, as I have done in the past for 2 other galaxy phones

Asked 3 years ago by Anonymous.

• A:Answer That's not a question and I have no way to verify your claim.

  Answered 3 years ago by FreeTruth

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Q: Question12GB RAM

Asked 3 years ago by Ram.

This question was asked about the related product: Samsung - Galaxy S22+ 5G 256GB (Unlocked) - Phantom Black

• A:Answer Hi Ram! Thank you for reaching out to us. We appreciate your interest in knowing the RAM storage for Galaxy S22+. In line with your question, Galaxy S22+ only has 8GB RAM. The model that has 12GB RAM is Galaxy S22 Ultra. For more detailed information on the S22 series, you may visit our website under the "Compare the models" section: https://www.samsung.com/us/smartphones/galaxy-s22/buy/?modelCode=SM-S906UZKEXAA. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144200655 Have a great day. Melardo

  Answered 3 years ago by Samsung

  
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Q: QuestionDos it have an SD card? That is the greatest feature of the Samsung phones.

Asked 3 years ago by Miya.

This question was asked about the related product: Samsung - Galaxy S22+ 5G 256GB (Unlocked) - Phantom White

• A:Answer No, the Galaxy phones haven't had an SD card slot since the S20.

  Answered 3 years ago by Eddie

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Q: QuestionBest buy is giving me two options (activate now) unlocked or (activate later) one time fee. If i buy this tonight as a activate now unlocked does my current phone stop working or not until i switch sim card? and that is all i have to do is switch sim card

Asked 3 years ago by Razor.

This question was asked about the related product: Samsung - Galaxy S22+ 5G 256GB (Unlocked) - Phantom Black

• A:Answer Activate now should just allow you to get a Sim shipped with the phone. It will not deactivate your current phone until you log into the new one to your service provider.

  Answered 3 years ago by DontShipToAPOVerified Purchase

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Q: QuestionCan unlocked phone be used with straight talk carrier

Asked 3 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy S22+ 5G 256GB (Unlocked) - Phantom White

• A:Answer Hi There! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S22+ (Unlocked) works with Straight Talk. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144298091 Have a great day. Melardo

  Answered 3 years ago by Samsung

  
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Q: QuestionWhen is this going to be available?? The pre-order page said "PICK UP 2/25. it has now been a week with 0 updates on the status of pre-orders.

Asked 3 years ago by Taylor.

This question was asked about the related product: Samsung - Galaxy S22+ 5G 256GB (Unlocked) - Phantom Black

• A:Answer I had the same issue. I changed it to shipping at the store and received it in 2 days. I'd say if you have a store close by go and ask them if they ship it to you how long it will take, if not the online customer service can help too.

  Answered 3 years ago by Madgal

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Q: Questiondoes it have a pin like the note 8

Asked 3 years ago by OMBB.

• A:Answer If you are asking about if the phone has a built in s-pen, the answer is no. Only the S22 Ultra comes with a built in s-pen.

  Answered 3 years ago by Daxx

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Q: QuestionDoes the Samsung Galaxy S22+ or S22 have dual sim card and e-sim?

Asked 3 years ago by Jose.

This question was asked about the related product: Samsung - Galaxy S22+ 5G 256GB (Unlocked) - Phantom Black

• A:Answer Hi Jose, Thank you for reaching out. We appreciate you taking the interest to know if our Galaxy S22 or S22+ comes with dual sim card and e-sim support. To answer your question, our Galaxy S22 series supports dual sim and e-sim options. Please see page 131 for more information: https://downloadcenter.samsung.com/content/UM/202202/20220217073519470/SAM_S901_S906_S908_EN_UM_OS12_021022_FINAL.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144219030 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 3 years ago by Samsung

  
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