Questions & Answers

1-10 of 82 Questions
  • Question
    I recently just purchased the S8+ what is the bixby actually good for ?   (5 Answers)

    By Anonymous May 2, 2017.

    Answers
    • Best 
      Answer

      It basically works like Google. You can check things like the weather, news, your steps, etc. and customize how you want it to work.

      By Derek May 3, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Will I be able to use this phone in jamaica?   (5 Answers)

    By Jamrack April 30, 2017.

    Answers
    • Best 
      Answer

      Think it has more do do with your carrier. Lst time i was in Jamaica I took pictures and sent text. but that was a few phone back. I was on ATT International Plan

      By Baileyho May 27, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    I just damaged my S6edge+ and have a balance. Can I use my BestBuy credit card to pay the remaining balance on it so I can upgrade? If so will it qualify for 6 month 0% if I pay the balance, tax on the new phone, and buy a case for the new phone?   (1 Answer)

    By CES5585 September 28, 2017.

    Answers
    • Best 
      Answer

      Hello, unless your carrier is Verizon you cannot pay your remaining balance using the Best Buy card, others carriers require the payment to be done using a major debit or credit card

      By Gaby October 11, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    If i choose to buy the S8 plus from best buy, will they take my old phone/phones as credit toward the new one?   (5 Answers)

    By croys June 27, 2017.

    Answers
    • Best 
      Answer

      Yes, I got $114 gift card for my S6 which I used towards the taxes on my new S8 plus and a screen protector.

      By DiverGirl82 July 14, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    I'm an AT&T costumer, but I have no contract with them and I would like to buy the Samsung galaxy 8 plus and pay the full retail price, but I don't know if the SIM card from my LG G flex will fit on the new phone?   (6 Answers)

    By Cesar April 27, 2017.

    Answers
    • Best 
      Answer

      Hi if you purchase your phone from Bestbuy or whomever you choose to purchase it from all you need do is let them who you"re wireless provider is and they will sale you the phone that is compatible with your wireless provider. that works with any cell phone you purchase bottom line. I too am a AT&T subscriber all the best.I own the IPHONE 7 PLUS and it works pretty good on the Network its fast and the picture are awesome

      By TRAVISRPS April 30, 2017.

    • Question
      If I get the Unlimited Choice (Family) plan, how many phones can be connected to this plan? In this plan is it unlimited data, text, and talking? And can we connect different phones in this plan such as like iPhone and Samsung's etc.?   (2 Answers)

      By ErikaMorales29 July 15, 2017.

      Answers
      • Best 
        Answer

        You can connect upto 5 phones and phone can different brands. That how i have it.

        By Jabeen July 16, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      If I need international travel, do I need unlock the phone first?   (5 Answers)

      By Anonymous May 12, 2017.

      Answers
      • Best 
        Answer

        You should have it unlocked . It's cheaper buying a local SIM and load it by a local carrier.

        By Chito June 16, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      I just broke my 1 week old S8+ screen. What can I do now to fix it with the lowest cost? The screen is just a little bit broken at the upper right conner, nothing too severe   (2 Answers)

      By BinhChu May 3, 2017.

      Answers
      • Best 
        Answer

        You should have bought Geek Squad Protection! You can find a Best Buy that has Samsung same day phone repair. It will cost you 199.99 plus tax, but your manufacturers warranty will remain intact and they will recertify that the phone is water resistant.

        By PJ18 May 23, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Can this phone used other networks because I want to buy it and send to my brother in Africa and in my country we don't have version or At$A. So I need to know before buying it and how much is the price for affording the phone. Will be willing to know   (0 Answers)

      By Yes November 17, 2017.

    • Question
      I have a corporate AT&T number and I want to upgrade my phone to Samsung S8+, will the current offer of monthly payment of the phone support my old sim?   (0 Answers)

      By Plaban67 November 11, 2017.

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