Questions & Answers

Q: QuestionWe re looking at getting this tablet to use on a trip to Ireland. We want to be able to use google maps while we are over there. Will this tablet have goggle maps and will it work while we are in Ireland?

Asked 1 month ago by MikebMN.

• A:Answer Hi there MikebMN, thanks for taking the time to ask us your question about the Samsung Galaxy Tab A9+. Yes, the advertised Wi-Fi/Bluetooth version of the Samsung Galaxy Tab A9+ will be able to use Google Maps in Ireland. It is fully capable of navigation as it has a built-in GPS chip that does not require cellular data to determine your location. We recommend, before leaving for Ireland or while on reliable Wi-Fi, download offline maps of the areas you plan to visit in the Google Maps app. This allows for full navigation, search, and map viewing without needing a continuous internet connection. If you have any other questions, please let us know by contacting Support. Thank you for being a loyal Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionAre all streaming services available on this tablet, like Britbox, AppleTv, HBOMax, ESPN, etc.? My old iPad is outdated, and I need a more affordable option for watching my shows/films, recipes. Thanks.

Asked 2 months ago by LesMomEdu8r.

• A:Answer Yes, you can stream using this tablet.

  Answered 1 month ago by BryWats88Verified Purchase

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Q: QuestionDoes it support square card reader

Asked 2 months ago by Gump.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Silver

• A:Answer No

  Answered 2 months ago by ConcreteNinjaVerified Purchase

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Q: QuestionCan the kids use this to get on i-ready and reflex for school

Asked 2 months ago by V.

• A:Answer Yes

  Answered 1 month ago by user404083Verified Purchase

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Q: QuestionHelp! my tablet started randomly talking when I took it out of the case and now it won’t do anything. Won’t turn on, off, reset or charge. what should I do?

Asked 2 months ago by Anonymous.

• A:Answer Salutations, thank you for asking us your question about the Samsung Galaxy Tab A9+. Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it’s not responding when you are pressing the Power button, check out "Samsung phone or tablet will not power on or off" to help resolve what you have described to be experiencing with your tablet. If you have any questions for us afterward or if you would like further assistance, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionHow much memory does the 128 have?

Asked 2 months ago by AG2026.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Silver

• A:Answer 128 gb

  Answered 1 month ago by BryWats88

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Q: QuestionCan I do my taxes on this tablet?

Asked 2 months ago by Anonymous.

• A:Answer Yes

  Answered 1 month ago by BryWats88Verified Purchase

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Q: QuestionDoes this tablet have apple or gemini intelligence?

Asked 2 months ago by BetterChoice.

• A:Answer Hello BetterChoice, thank you for asking us your question about the Samsung Galaxy Tab A9+. No, the advertised Galaxy Tab A9+ does not come with built-in AI features, however, the full Galaxy AI suite found on Galaxy flagship S-series tablets. If you would like further assistance, please let us know by reaching out to Support. Thank you for being a faithful Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: Questioncan I link the tablet to my cell phone so that the GPS is active on the tablet in areas with no wi-fi?

Asked 2 months ago by JimT.

• A:Answer Aloha JimT, thank you for asking us your question about the Samsung Galaxy Tab A9+. Yes, you can use the advertised Wi-Fi/Bluetooth only version of the advertised Galaxy Tab A9+ for GPS navigation without an internet connection by linking it to your smartphone. The tablet has a built-in GPS chip that works independently of cellular data. To ensure it works in remote areas, you must download offline maps in advance via Google Maps. If you have any other questions for us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a devoted Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionDoes it have built in wi fi? Is it unlocked? Would i be able to take it to any phone carrier to have it hooked up with a cellular plan?

Asked 2 months ago by Marie.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Silver

• A:Answer Good day Marie, thanks for taking the opportunity to ask us your questions about the Samsung Galaxy Tab A9+. The advertised Galaxy Tab A9+ is the Wi-Fi/Bluetooth Only version of this tablet. It does not offer SIM card compatibility so it cannot be added to a wireless carrier's network. Please do not hesitate to contact Support if you have any other questions for us. Thank you for being a loyal Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionCan I upload my Office365 documents to the tablet, as well as edit them?

Asked 3 months ago by Carmen.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 128GB - Wi-Fi - Silver

• A:Answer Hello Carmen. thank you for asking us your question about the Samsung Galaxy Tab A9+. Yes, you can upload, view, and edit Microsoft Office 365 documents on the Samsung Galaxy Tab A9+. It supports the official Microsoft Office/365 apps from the Google Play Store, allowing you to sign in with your account to access, sync, and edit files directly on the device. If you have any other questions, please feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionFunctionality as a reader? Compatability with NOOK app?

Asked 3 months ago by Anonymous.

• A:Answer Yes

  Answered 3 months ago by WebrootUser

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Q: QuestionHow to connect android phone to my tablet

Asked 3 months ago by Carla.

• A:Answer I use an iphone, so i don’t know that i can answer this for you. It does connect to my mobile hotspot, but many android apps are different than apple. I have not had any issues with what i have done- spreadsheets and wordprocessing. I did have to download google sheets for my spreadsheet.

  Answered 3 months ago by LeonardEVerified Purchase

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Q: QuestionDoes it come with headphone jack

Asked 3 months ago by Anonymous.

• A:Answer Wireless

  Answered 3 months ago by SouledoutVerified Purchase

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Q: Questiondo you need internet security programs? for samsung i pads?

Asked 4 months ago by trumpster.

• A:Answer I use avast antivirus free version. A more comprehensive one is available for a fee.

  Answered 3 months ago by LeonardEVerified Purchase

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Q: QuestionDid samsumg galaxy TAB A9+ 11" 128 Gb take SIM CARD?

Asked 4 months ago by Serve.

• A:Answer It connects to any wifi. If you already have accounts, it will connect to them via wifi. The software does come with a “phone” app, so i believe there is a way to add it to your plan, but i have not done so.

  Answered 3 months ago by LeonardEVerified Purchase

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Q: QuestionCan I cast from this tablet to my Roku tv

Asked 4 months ago by CPLDML.

• A:Answer Yes you can

  Answered 4 months ago by ALEXVerified Purchase

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Q: QuestionWhat is the battery life? And how long does it take to charge?

Asked 4 months ago by Anonymous.

• A:Answer Hello there, thank you for asking us your question about the Samsung Galaxy Tab A9+. The advertised Galaxy Tab A9+ features a 7,040 mAh battery with a video play time up to 14 hours. It supports 15W charging and charging time can vary based on battery life at time of charging the device. If you have any other questions for us or if you would like further assistance, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionIs this tablet compatible with most teen games?

Asked 4 months ago by Mamaof3.

• A:Answer Hi Mamaof3, the advertised Galaxy Tab A9+ is compatible with apps on offered on the Google Play Store including Roblox and Minecraft offering a smooth 60 FPS experience. If you have any other questions, please reach out to Support. Thank you for being a valued Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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