Questions & Answers

Q: QuestionWhy is my Samsung A9+ tablet get hot? It shouldn't get hot in back & charger adapter

Asked 1 year ago by Diane.

• A:Answer "While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation."

  Answered 1 year ago by NathanK

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Q: QuestionWhat is the required volts amps figures for an adapter?

Asked 1 year ago by Crescent.

Q: QuestionCan my child play minecraft with this tablet

Asked 1 year ago by John.

This question was asked about the related product: Samsung - Galaxy Tab A9+ 11" 64GB - Wi-Fi - Silver

• A:Answer Greetings John, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung Galaxy Tab A9+. Yes, the Galaxy Tab A9+ is capable of handling gaming, streaming, and other entertainment. If you have any other questions for us, feel free to reach back out. Thank you for being a dedicated Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I use my Samsung note pen/stylus on this tablet?

Asked 1 year ago by Carrie.

• A:Answer Yes

  Answered 1 year ago by JaneneBVerified Purchase

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Q: QuestionAm I able to buy a memory card as a form of extra storage

Asked 1 year ago by MohammedJ.

• A:Answer You mean an sdcard? yes usb flash? no

  Answered 1 year ago by Anonymous

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Q: QuestionAm I able to download whatsapp and use that as a form to talk to people?

Asked 1 year ago by Whatsapp.

• A:Answer Yes

  Answered 1 year ago by JaneneBVerified Purchase

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Q: QuestionDoes this tablet support the HP Smart print app?

Asked 1 year ago by Anonymous.

Q: QuestionHi! I bought this tablet 2 weeks ago. It stopped working, it doesn’t turn on, i took it to Samsung here in Argentina but the guarantee doesn’t work here. I wanted to know how much time do I have to change it there in the USA were I bought it.

Asked 1 year ago by Delfina.

• A:Answer Yo la devolvi em 3 dias pero te dan entro de los 14 dias para que la devuelvas con tu comprobante de pago a menos que hayas pagado por un seguro

  Answered 1 year ago by JulianaMorriberon

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Q: QuestionAn this be used as an ereader

Asked 1 year ago by Geegee.

• A:Answer With the right software, of course. You can download Kindle, or "Moon+ Reader" for epub files. The Libby app will allow most people to read books and magazines for free with only a membership to your local library.

  Answered 1 year ago by HarrkevVerified Purchase

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Q: QuestionCan I use the charger from my Samsung Galaxy Tab A8 with the Samsung Galaxy Tab A9+?

Asked 1 year ago by Karen.

• A:Answer It should work fine. The absolute worst-case in the event of a charger mismatch is that the tablet won't charge as fast as it could.

  Answered 1 year ago by HarrkevVerified Purchase

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Q: QuestionCan you transfer my information off my old tablet to the new tablet. If you can how long does that take?

Asked 1 year ago by Anonymous.

• A:Answer Hi there, thanks for taking the available time out of your day to ask us your question about the Samsung Galaxy Tab A9+. Smart Switch is a convenient app that lets you quickly transfer files. If you would like more information about using Smart Switch, please feel free to check out, "Content that can be transferred with Smart Switch" and "Transfer data to a new phone using Smart Switch for Windows or Mac" when you have some free time available. If you have any other questions for us or if you would like any further assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I tether this tablet to my smart phone when out of WiFi range?

Asked 1 year ago by Scott.

• A:Answer Greetings Scott, thank you for finding the opportunity to ask us your question about the Samsung Galaxy Tab A9+. Yes, you can use Mobile networks to configure your device's ability to connect to mobile networks and use mobile data. From Settings, tap Connections > Mobile networks. Features available from your service provider are displayed. Mobile hotspot uses your data plan to create a Wi-Fi network that can be used by multiple devices. 1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot. 2. Tap to turn on Mobile hotspot. 3. On the devices you want to connect, activate Wi-Fi and select your device’s Mobile hotspot. Enter the Mobile hotspot password to connect. * Connected devices are listed under the heading Connected devices. You can also achieve mobile continuity between your device and other connected devices. From Settings, tap Connected devices for the following features: Samsung DeX: Connect your device to a PC or TV for an enhanced multitasking experience. Let us know if you have any other questions for us by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I transfer aps from a tab A to a tab 9X? I have several Kindle books in my Tab A.

Asked 1 year ago by CMatt.

• A:Answer Not transfer ...just re-download from Kindle to your new device (once you tell Kindle what it is, thru 'Manage your Devices')

  Answered 1 year ago by pennm

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Q: QuestionCan this tablet connect to the internet?

Asked 1 year ago by Herbsmith.

• A:Answer Using wifi only

  Answered 1 year ago by pennm

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Q: QuestionDoes it come with the book cover ??

Asked 1 year ago by Cover.

• A:Answer No

  Answered 1 year ago by Tekko145Verified Purchase

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Q: QuestionIf I install the SuperDisplay app will I be able to plug the USB-C cable directly into to my Windows 8 laptop and use it as a monitor without installing anything on the laptop? Or will I need some type of adapter?

Asked 1 year ago by Justin.

• A:Answer I can confirm that SuperDisplay works great on a Windows 10 machine. You do need to download the SuperDisplay driver and install it. Trying that should tell you if it will work on Windows 8 or not. Note that the driver is free to install, but the Android app is paid.

  Answered 1 year ago by HarrkevVerified Purchase

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Q: QuestionCan this table be used for writing notes with a stylus pen?

Asked 2 years ago by Lin.

• A:Answer Yes.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionDoes it have play store to download apps

Asked 2 years ago by Drew.

• A:Answer Yes it's an android tablet and uses the google play store just like any android smartphone. It also has the Samsung app store if that's your thing

  Answered 1 year ago by Kansan

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Q: QuestionCan I transfer for example videos or pictures from this device to my computer or from the computer to my device using USB cable?

Asked 2 years ago by Mbuso.

• A:Answer Aloha Mbuso, thank you for finding the opportunity to ask us your question about the Samsung Galaxy Tab A9+. Those are great questions! Yes, you can with Samsung Smart Switch! Take a moment to review, "Content that can be transferred with Smart Switch" and "Use Smart Switch to transfer content with your PC or Mac" to learn what content can be transferred and how you can accomplish it in the timeliest manner. If you have any other questions for us, feel free to reach out to Samsung Support at your leisure. Thanks for choosing Samsung! - Debra

  Answered 2 years ago by Samsung

  
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