Questions & Answers

Q: QuestionMy Samsung S7 active stopped dinging to let me know when I have a text message. Is there something I can reset to correct this problem?

Asked 6 years ago by Wacker.

• A:Answer Hello Wacker, thank you for bringing this to our attention. We would love to assist you with this matter. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth

  Answered 6 years ago by Samsung

  
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Q: QuestionDoes it measure HRV, if yes what sensors have been used for that?

Asked 6 years ago by Anonymous.

• A:Answer No, it doesn't measure HRV

  Answered 6 years ago by CommunityAnswer

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Q: QuestionHi! Wondering if anyone uses this for tracking blood pressure and heart rate! How well does this do?

Asked 6 years ago by Skyler.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Heart rate only if on an exercise routine. Or upon request.

  Answered 6 years ago by Mary

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Q: QuestionIf I purchase will I be able to respond to messages and answer calls?

Asked 6 years ago by Neny.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Yes

  Answered 6 years ago by TeeGi

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Q: QuestionDoes this watch measure Blood Pressure

Asked 6 years ago by Oken.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Green

• A:Answer No, this doesn't measure Blood Pressure

  Answered 6 years ago by CommunityAnswer

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Q: QuestionHow many exercises are available on this watch? Are any automatic? Do the Samsung Level Bluetooth headphones work with this watch? Hoping it's compatible with the Samsung Galaxy S8+.

Asked 6 years ago by Taryn.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer The watch comes with 4 default exercises. You are able to add more if you like.

  Answered 6 years ago by TeeGi

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Q: QuestionHow many custome face are in this watch?

Asked 6 years ago by shamsham.

• A:Answer There are a handful of custom faces pre-loaded on the watch but you can download as many as you want from a huge selection of free or cheap watch faces from the Galaxy Store app.

  Answered 6 years ago by BMan

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Q: QuestionCan you read text messages and answer calls on this model?

Asked 6 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Can read texts and can answer phone calls, by operating cell phone remotely in pocket. There’s no speaker on the watch, but uses the cellphone speaker to answer without having to remove cell from pocket. Pretty cool. Also can set multiple vibrating alarms. But no sound alarms available. Makes the watch vibrate not the cell phone.

  Answered 6 years ago by Mary

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Q: QuestionDoes this watch recieve and answer calls

Asked 6 years ago by Wannaknow29.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Hello Wannaknow29, that's a really good question! You can quickly and easily view incoming messages on this watch and send replies, and you won't even need to take out your phone. However, it does utilize the built in mic for Bixby interaction only and is not able to take calls directly on the watch. ^Elizabeth

  Answered 6 years ago by Samsung

  
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Q: QuestionCan you reply back to text messages or Facebook messages with the watch or is it that you only get notified that you received a message?

Asked 6 years ago by JPolen2105.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Yes, you can send and receive text messages when it's connected to the phone via bluetooth using an Galaxy App.

  Answered 6 years ago by Astroboy0580

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Q: QuestionCan this watch be added to a verizon account so I can make/ answer calls without being connected to bluetooth? Previous watch from best buy could not be added and I had to wait until verizon got them in.

Asked 6 years ago by Buddy6308.

• A:Answer Hello Buddy6308, great question! This watch model only has Bluetooth connectivity. ^Elizabeth

  Answered 6 years ago by Samsung

  
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Q: QuestionIs this watch compatible with the Samsung 10se?

Asked 6 years ago by Katt.

• A:Answer Yes

  Answered 6 years ago by EpsomSaltBae

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Q: QuestionDoes this watch work with the samsung galaxy s9 +

Asked 6 years ago by Mandy.

• A:Answer Yes it does

  Answered 6 years ago by Rozer

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Q: QuestionIs this compatible with Galaxy S9 plus? If not what smart phone do you recommend?

Asked 6 years ago by Smartwatch.

• A:Answer I can use it with my note 9 so I dont see why it wouldnt work with the s9 plus

  Answered 6 years ago by LdarlingVerified Purchase

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Q: QuestionDoes this phone have a camera

Asked 6 years ago by RaeRae.

• A:Answer no camera

  Answered 6 years ago by retired

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Q: QuestionCan you answer incoming calls

Asked 6 years ago by Anonymous.

• A:Answer Hey there, thanks for asking! This watch utilizes the built in mic for Bixby interaction only and is not able to take calls directly on the watch. ^Elizabeth

  Answered 6 years ago by Samsung

  
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Q: QuestionIf I received a call on the phone I can answer by the Watch

Asked 6 years ago by Peter.

• A:Answer You can "answer" on the watch, but it will connect the call to your phone. There is no speaker on the watch.

  Answered 6 years ago by Kyliegh

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Q: QuestionIs this galaxy active watch compatible with samsung j7 star

Asked 6 years ago by Rose.

• A:Answer Hello Rose, that's a really good question! This watch is only compatible with Samsung Smartphones, Non-Samsung Android Smartphones (Android OS 5.0 and above RAM 1.5GB and above), iOS 9.0 and above iPhone 5 and above. ^Elizabeth

  Answered 6 years ago by Samsung

  
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Q: QuestionWould I be able to access the Internet with this watch? Can I take pictures?

Asked 6 years ago by Internet.

• A:Answer No and No

  Answered 6 years ago by Kyliegh

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