Questions & Answers

Q: QuestionI have the Frontier 3 and I am a petite person, so I am very interested in this watch. Is this watch comparable with the Frontier 3?

Asked 6 years ago by Maxie.

• A:Answer I have a small wrist and it fits me well

  Answered 6 years ago by Ljack3Verified Purchase

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Q: QuestionI can't use my watch to answer calls. Why

Asked 6 years ago by Joan.

• A:Answer I've had a bunch of Smartwatches, including multiple Samsung's, and I've noticed that answering a call only works if you have a Samsung phone paired to it. Every other feature on the watch works great with every other phone brands.

  Answered 6 years ago by CJC83Verified Purchase

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Q: QuestionCan i change the band of the watch

Asked 6 years ago by Kris25.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Yes

  Answered 6 years ago by AnnaVerified Purchase

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Q: QuestionCan I make and answer a call or text without taking my phone out of my purse?

Asked 6 years ago by Jacki.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer you can answer and make calls but need the phone to speak..

  Answered 6 years ago by chelleVerified Purchase

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Q: QuestionDoes this smart watch work with Straight talk phone service?

Asked 6 years ago by VEGAS.

• A:Answer You cannot add it to any phone plan. You cannot even talk on it. It only has a Mic for bixby... No speaker...

  Answered 6 years ago by DanR

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Q: QuestionCan you use Samsung pay on this watch? Like you do your phone.

Asked 6 years ago by Jerricha.

• A:Answer Yes, this smartwatch is compatible with Samsung Pay.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes this watch have a timer that counts down

Asked 6 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Green

• A:Answer Go to the play store, and download that application,I did,and it works great.

  Answered 6 years ago by Bodyfixx24p7Verified Purchase

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Q: QuestionIs it compatible with the fitbit app? Can i atill do my fitbit challenges?

Asked 6 years ago by Anonymous.

• A:Answer Fitbit challenges no. There is no native compatibility but you can work around this on Android. If you download "Health Sync" from the play store you can start syncing between Samsung Health, Fitbit, Google Fit, Polar and Garmin. It's free but does more automated actions for a few bucks one time.

  Answered 6 years ago by psyclopps

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Q: QuestionIs it compatible to Samsung Galaxy halo smartphone?

Asked 6 years ago by Halia.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer It works best with Galaxy phones I have found on iOS and other Android phones you have to install the app, plug ins, accessory services and S health to make it all work. Kind of annoying.

  Answered 6 years ago by psyclopps

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Q: QuestionCan it record audio?

Asked 6 years ago by Lauren.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Yes, there is a free voice memo app.

  Answered 6 years ago by MariaVerified Purchase

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Q: QuestionCan you put a personal photo as the watch face on this watch?

Asked 6 years ago by Christy.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Christy, Yes, there is a watchface called "My Photo" on the watch that you can customize with photos you send to your watch through the Galaxy Watch App. Good luck! I think you'd love this watch!

  Answered 6 years ago by DrewVerified Purchase

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Q: QuestionCan I change the watch band?

Asked 6 years ago by greekie48.

• A:Answer Yes. It comes with two sizes of bands, plus you have the option to replace it with a different one

  Answered 6 years ago by Mayday55

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Q: QuestionI have a Google Pixel XL phone. Will this watch going to work with it okay?

Asked 6 years ago by Cindy.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer I used my Samsung watches with the original Pixel XL, and now am using a Gear Sport with a Pixel 3 XL. They work seamless and without hiccup 99% of the time. Good luck!

  Answered 6 years ago by DrewVerified Purchase

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Q: Questioncan you change the band?

Asked 6 years ago by greekie48.

• A:Answer Yes you can, just pay attention to correct sizes

  Answered 6 years ago by Android2001Verified Purchase

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Q: QuestionHello, does anyone know if I can add any wireless bluetooth headphones to be able to answer phone calls on the active? Or is the feature 100% limited to answering on phone?

Asked 6 years ago by Kristym.

• A:Answer Have to answer calls on phone

  Answered 6 years ago by Nicole

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Q: QuestionCan you talk on the phone with this watch?

Asked 6 years ago by Cupcake.

• A:Answer Hello Cupcake, the Galaxy Watch Active utilizes the built in mic for Bixby interaction only and is not able to take calls directly on the watch. ^Elizabeth

  Answered 6 years ago by Samsung

  
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Q: QuestionIs there a slot for a SD card?

Asked 6 years ago by cupcake.

• A:Answer No

  Answered 6 years ago by First1

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Q: QuestionDoes Samsung gear active 2019 watch have voice recorder?

Asked 6 years ago by Elizabethppp.

• A:Answer No

  Answered 6 years ago by ShanVerified Purchase

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Q: QuestionWill the wireless charger from my Gear S2 Classic charge this Galaxy Active as well?

Asked 6 years ago by NorthernBurbs98.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Northern Burbs, I would recommend using the watch charger that comes with it. The base is completely different and I believe the power output is different. However, that does not mean it won't work, I wouldn't recommend it as the Watch will probably tell you to use the original charger.

  Answered 6 years ago by DrewVerified Purchase

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