Questions & Answers

Q: QuestionThe Galaxy watch has theater mode, goodnight mode - water lock more. So does the Galaxy watch active. Come with these modes also.

Asked 6 years ago by Sassygirl.

• A:Answer yes, you get all of these modes as well. The active has the same operating system as the galaxy watch (its called Tizen OS), so the software on the galaxy watch active will be exactly the same as the galaxy watch.

  Answered 6 years ago by planetfit

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Q: QuestionDoes this watch have the ability to get texts?

Asked 6 years ago by Noelle.

• A:Answer You get ALL the notifications from your phone... this includes ones from social media apps, texts, calls, etc (swipe left from watch face to scroll through them). You can REPLY to text messages and SEND new ones from your watch if you have an android phone (Samsung galaxy phones work best).

  Answered 6 years ago by planetfit

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Q: QuestionDo these work on the Samsung galaxy A51 phones

Asked 4 years ago by Babyboy.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Yes, Babyboy! The Galaxy Watch Active is compatible with the Galaxy A51. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
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Q: QuestionHello, everyone I'm considering buying this awesome watch, and was wondering if you can directly talk into the watch. For answering calls. For example you can't access your phone so you have to pick up on your watch and talk through it and not your phone.

Asked 5 years ago by BabyK.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer It does not have a speaker, so you can not use it to answer calls.

  Answered 4 years ago by JayDeeVerified Purchase

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Q: QuestionWill this watch count your steps while pushing a baby stroller?

Asked 5 years ago by Jorgesgirl2015.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer Hello Jorgesgirl2015, great question! Steps are not counted when there is no hand movement in the exercise. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat type of chger is required can it be an android charger or does it have to be the wireless charging pad

Asked 5 years ago by Corncat23.

• A:Answer It comes with a small wireless magnetic charger for it

  Answered 5 years ago by Cloo

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Q: QuestionI have the Samsung A10E...will the Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Rose Gold work with my phone?

Asked 5 years ago by Spanisheyes.

• A:Answer Hello Spanisheyes, good question! This watch is compatible with Samsung Smartphones. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionNot finding a definitive answer as to whether this watch is able to measure o2 levels and has the ability to report that info back to the person. Does it out not?

Asked 5 years ago by William.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer No it does not..

  Answered 5 years ago by Beauty

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Q: QuestionWhich iOS phones is this watch compatible with?

Asked 5 years ago by teetime77.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer Hello teetime77, thanks for asking! This watch is compatible with iOS 9.0 and above iPhone 5 and above. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionIs it compatible with Iphone 6?

Asked 5 years ago by OlgaR.

• A:Answer Hello OlgaR, good question! This watch is compatible iOS 9.0 and above iPhone 5 and above. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: Questioncan you change the face tiles? and does it have an altimeter app.?

Asked 5 years ago by Clueless.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Hello fitnessfreak, great questions! You can customize watch faces to suit your style directly from your wrist or with the Galaxy Wearable app. You can also keep track of your achievements and distance using the Alti-Barometer app on a watch like the Galaxy Watch Active2. The watch has internal sensors that measures your altitude and can tell how far you are above sea level, and the current atmospheric pressure. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: Questionwhat is the difference between the galaxy watch active and galaxy watch active 2?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Hey there, thanks for reaching out! Please follow this link (https://www.samsung.com/us/watches/) to learn more about the specifications for these devices. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionSo I just got my smart watch 2 weeks ago.. I am happy with it but I have a problem. It doesn't record the floors correctly. Already chatted with tech support. They told my to reset it (which I tried multiple times). Anyone with the same problem?

Asked 5 years ago by servus.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer I have the same problem recording floors. My fit bit was also inaccurate so I figured that was normal...

  Answered 5 years ago by vicki

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Q: QuestionI just bought the Galaxy Active Smartwatch primarily because it has a blood pressure monitor. This online list of Q/A confirms at least twice that it exists. I can not find the blood pressure feature on the watch. Where is the blood pressure feature?

Asked 5 years ago by Steven.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer I too bought it for this feature. It's the one that says BPM or it has a heart logo. You can add this on any empty widget space by pressing add or the + and find the BPM or Hart logo.

  Answered 5 years ago by Loskey1Verified Purchase

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Q: QuestionCan the display be changed on the face

Asked 5 years ago by FaceChange.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer There are hundreds of displays available to change to. If you are wanting to replace the physical case/glass i dont think you can To change the info displyed and other setting you wil use the samsung wear app.

  Answered 5 years ago by nuttinVerified Purchase

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Q: QuestionAre the watch faces customizable? Can they be changed? Or is it only the one standard watch face as seen in the picture?

Asked 5 years ago by Dri.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer There are many different watch faces to choose from - there are several that come preinstalled on the watch, and and endless amount available to download on the Galaxy store from your phone.

  Answered 5 years ago by MichVerified Purchase

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Q: QuestionDoes this watch track time, distance and calories burned?

Asked 5 years ago by Diann.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Yes it does.

  Answered 5 years ago by LemonsVerified Purchase

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Q: QuestionDoes this watch comes with a changer?

Asked 5 years ago by Quin.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Black

• A:Answer Hello Quin, good question! This watch has with a Wireless Charging Pad included in the box. ^Elizabeth

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this phone only work with a Samsung phone and not an iPhone?

Asked 5 years ago by Oma.

This question was asked about the related product: Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Silver

• A:Answer Hello Oma, great question! This watch is compatible with iOS 9.0 and above and iPhone 5 and above. ^Elizabeth

  Answered 5 years ago by Samsung

  
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