Questions & Answers

Q: QuestionDoes the Samsung Galaxy Active 2 40mm silver bezel watch have LTE CDMA? I am told that unless it has this, it will not work with my service provider (Verizon) and or phone (Samsung Galaxy 10)

Asked 5 years ago by Snoopy.

• A:Answer Hello Snoopy, thanks for asking! Samsung has Bluetooth and LTE smart watches. This specific watch model is the Bluetooth version. ^Elizabeth

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwondering if this work will work with a Samsung galaxy a11

Asked 5 years ago by compatibility.

• A:Answer Hello compatibility, great question! This watch is compatible with Android OS 5.0 and above RAM 1.5GB and above. ^Elizabeth

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan you choose a different screen for watch

Asked 5 years ago by sam.

• A:Answer Hello sam, great question! You can customize watch faces to suit your style directly from your wrist or with the Galaxy Wearable app. ^Elizabeth

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI just got a Samsung Galaxy A21. Will this watch be compatible with it?

Asked 5 years ago by Sarah.

• A:Answer Hello Sarah, thanks for asking! This watch is compatible with Android OS 5.0 and above RAM 1.5GB and above. ^Elizabeth

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this watch compatible with an Lg Stylo 6? And does it have any fitness goals?

Asked 5 years ago by sabrina.

• A:Answer Hello sabrina, thanks for asking! This watch is compatible with Android OS 5.0 and above RAM 1.5GB and above. Its advanced sensors keep your pace on a jog, helping you better achieve your goals. It also automatically tracks your most popular activities, from cycling to swimming, and lets you manually track other exercises. ^Elizabeth

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have a Straight Talk plan on my phone and do not have a contract phone carrier service. Is this able to still be synced to my phone to accept calls and text messages?

Asked 5 years ago by Niki.

• A:Answer Hello Niki, thanks for asking! This watch only has Bluetooth connectivity. ^Elizabeth

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhy does it say ALUMINUM? ...is the aluminum a health risk?

Asked 5 years ago by curious.

• A:Answer Aluminum is not a helth risk, its just the type of metal its made out of, there are plenty of things you use on a daily bases that are made aout of Aluminum, foil for example.

  Answered 5 years ago by LawnboyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this watch locked or unlocked? My carrier for my Samsung Galaxy A10 is Tracfone. Will it connect to my phone?

Asked 5 years ago by leo.

• A:Answer Hello leo, thanks for asking! This watch connects to phones via Bluetooth. ^Elizabeth

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I play music from Spotify off of this watch when my phone is not within Bluetooth range? ie. can I download music onto the watch so it can play if I go running without my phone? I know I can stream Spotify,but is that only if my phone is close enough?

Asked 5 years ago by beth.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Aqua Black

• A:Answer Hello beth, thanks for reaching out! Please follow this link (https://www.samsung.com/us/support/answer/ANS00078019/) to learn more about music on this watch. ^Elizabeth

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you customize this watch? For example, change your background or the way the time is displayed. Thank you!

Asked 5 years ago by Kayla.

• A:Answer Hello Kayla, great question! Please follow this link (https://www.samsung.com/us/support/answer/ANS00078023/) to learn more about customizing the display settings on this watch! ^Elizabeth

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this compatible with iPhone ?

Asked 5 years ago by Elpie.

• A:Answer Hello Elpie, great question! This watch is compatible with iOS 9.0 and later, and smartphones iPhone 5 and newer. ^Elizabeth

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this watch work with an iPhone?

Asked 5 years ago by Magic.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Aqua Black

• A:Answer Hello Magic, good question! This watch is compatible with iOS 9.0 and later, and smartphones iPhone 5 and newer. ^Elizabeth

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHello, can this watch monitor afib, tachycardia, arrhythmias, sleep disturbance, apnea, and does it by chance have the ability for an EKG. Does it also have the ability to recognize heart attacks? Sorry that's a lot, my apologies. Thank you very much.

Asked 5 years ago by OverlordRed.

• A:Answer Please read the details of the watch about the health (you can search it on Googleor Samsung website). However, it monitors the ECG after the updated. Hope it helps

  Answered 5 years ago by Dani2

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes the watch come with a charger?

Asked 5 years ago by Philly.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Aqua Black

• A:Answer Hello Philly, great question! This watch includes a wireless charging pad in the box. ^Elizabeth

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I change out the band on this watch?

Asked 5 years ago by K.

This question was asked about the related product: Samsung - Galaxy Watch Active2 Smartwatch 40mm Aluminum - Aqua Black

• A:Answer Hello K, thanks for asking! The band is interchangeable. ^Elizabeth

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this watch actually pink or is it closer to a mauve color?

Asked 5 years ago by tigger71sd.

• A:Answer The watch itself is closer to rose gold however the straps are actually pink.

  Answered 5 years ago by LawnboyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this watch play YouTube Music? As in I can listen to a YouTube playlist from the watch?

Asked 5 years ago by Siri.

• A:Answer Nope

  Answered 2 years ago by Falah

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there a way to turn off the heart rate alert sensor? If so, how?

Asked 5 years ago by Anonymous.

• A:Answer Unsure, but, if you loosen the band, it doesn't do a good job of picking up your heart rate. I didn't know they had this feature until I wore it to sleep snugly (instead of loosely), and it tracked my sleep cycle.

  Answered 5 years ago by Mmvohs

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you get apps and this phone.

Asked 5 years ago by Christy.

• A:Answer Yes, just go to the playstore

  Answered 5 years ago by Richard

  Helpful (0)Unhelpful (0)ReportAnswer this question