Questions & Answers

Q: QuestionCan you change the clock face

Asked 6 years ago by Marker88.

• A:Answer Yes, you can choose from a large selection of clock faces, both free and paid.

  Answered 6 years ago by HChrisVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you sync your calendar to this or any of the Samsung watches?

Asked 6 years ago by Anonymous.

• A:Answer Yes, you can sync, google calendar, or Samsung calendar.

  Answered 5 years ago by Siva72

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionis this phone compartible with samsung galaxy s7 phone

Asked 6 years ago by Jaymo.

• A:Answer Yes it is.

  Answered 6 years ago by AngelaVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this watch fully compatible with the Samsung A50?

Asked 6 years ago by Rob.

Q: QuestionDoes this Galaxy Watch track heart rate?

Asked 6 years ago by Irish.

Q: QuestionThis smartwatch is bluetooth connected and not LTE, correct?

Asked 6 years ago by Josh.

• A:Answer Hello Josh. Based on the model number provided, this is the Bluetooth version of the Galaxy Watch 42mm. Thank you for reaching out to us. ^Kayla

  Answered 6 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the difference between this watch and the one with LTE (unlocked)? Everything seems the same but theres a big difference in price.

Asked 6 years ago by TiffMay.

• A:Answer Great question! The LTE version is able to receive calls and text messages without being connected to a phone. However, you will need to activate service for the watch with the same carrier as your mobile phone. The Bluetooth version is able to receive calls and text messages while it is connect to your phone. This version does not require any service activation with your carrier. Thank you for reaching out to us. ^Kayla

  Answered 6 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI want to buy this for someone who is in the marines, lots of reserve field work. Is this watch durable enough?

Asked 6 years ago by Erika.

• A:Answer Hello Erika, great question! This watch has military-grade durability, swim-ready water resistance and Corning Gorilla Glass DX+ that prevents the display from getting scratched. It has passed military specification (MIL-STD-810G) testing against a subset of 10 specific conditions, including drops from 4.9 feet, extreme temperatures, dust, shock/vibration, and low pressure/high altitude. ^Elizabeth

  Answered 6 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this watch phone call capacity

Asked 6 years ago by Rev.

• A:Answer Hello Rev, great question! You can make and answer calls right from your wrist! You just need to make sure the watch is connected to your phone through Bluetooth or through a mobile network. ^Elizabeth

  Answered 6 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this watch compatible with the Samsung Active 6 or the Samsung Active 5?

Asked 6 years ago by Tess.

• A:Answer Hello Tess, thanks for asking! This watch is compatible with Samsung Smartphones, Non-Samsung Android Smartphones (Android OS 5.0 and above RAM 1.5GB and above ), iOS 9.0 and above iPhone 5 and above. ^Elizabeth

  Answered 6 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you use this watch to text, call, etc.?

Asked 6 years ago by Anonymous.

• A:Answer If you have Samsung phone yes, but not with iPhone !

  Answered 5 years ago by Saba

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you talk text and recieve calls on this watch and do your phone has to be nearby at all times to use it.

Asked 6 years ago by Zina.

• A:Answer Hey there Zina. With the Galaxy Watch 42mm, you do need to keep your phone close by in order to talk,text, and receive calls. Thank you for reaching out to us. ^Kayla

  Answered 6 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow is it's water proof / resistance?

Asked 6 years ago by Synthetikstarz.

• A:Answer Hello Synthetikstarz, great question! This watch is water-resistant up to 50 meters per ISO standard 22810:2010. It is not intended for scuba diving. Avoid excessive, sudden temperature changes and high-velocity activities. Rinse in fresh water/dry after use in sea water or chlorinated water. ^Elizabeth

  Answered 6 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIn order to call without phone nearby does the LTE watch type have to be with hooked up with a certain carrier, or could I use my current Metro PCS carrier?

Asked 6 years ago by Kimmy.

• A:Answer Hello Kimmy, thanks for asking! You will need to activate service for your watch through the same carrier as your mobile phone. Don't worry, AT&T, Sprint, T-Mobile, and Verizon all offer plans for the LTE versions of Galaxy Watch. Plans and connection method may vary depending on the carrier. ^Elizabeth

  Answered 6 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you make and receive calls and texts on this watch?

Asked 6 years ago by Leslie79.

• A:Answer Yes, but your battery won't last long. The battery sucks on my watch when I allow anything like that. Will last 2 days maybe. I have owned mine for a year.

  Answered 6 years ago by Shritten

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes this have a swim app and is it automatically used when swimming?

Asked 6 years ago by lost.

• A:Answer Yes it does, it picks up on my runs ellipticals so I would assume it would be automatic. It has a setting.

  Answered 6 years ago by Shritten

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you text with this when phone is close Via Bluetooth

Asked 6 years ago by GabbyD.

• A:Answer The watch had to be connected to the bluetooth. U can text and talk thru watch

  Answered 6 years ago by Mend77Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow long is the charger warranted? I have set mine alone on the counter and now it doesn't work. The cord seems to be faulty. There has been no misuse or abuse to it. It is unplugged at the outlet when not in use.

Asked 6 years ago by mamaweez.

Q: QuestionCan you make and receive calls and texts

Asked 6 years ago by Jlbatty.

• A:Answer Hello Jlbatty, thanks for asking! With this watch you can quickly view incoming messages and send replies without even taking out your phone. You can also send replies using Quick messages, or when you decline incoming calls. Depending on your watch, you can make and forward phone calls right from your wrist! You just need to make sure the watch is connected to your phone through Bluetooth or through a mobile network. ^Elizabeth

  Answered 6 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question