Questions & Answers

Q: Questionwhy does it say that it does do blood pressure if it does not?

Asked 4 years ago by Benjimamma.

• A:Answer It can, it's just not authorized in the United States for obvious litigation reasons. It's fairly easy to add on this feature, with a little bit of research on YouTube. I use the feature all the time and it's acurate.

  Answered 4 years ago by MrBucketVerified Purchase

  • 
  Helpful (77)Unhelpful (6)ReportAnswer this question

Q: QuestionIs the Galaxy 4 Aluminum watch face fixed to always be this image, or is it customizable to be whatever watch face I want?

Asked 4 years ago by CindyK.

This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver

• A:Answer Customizable. It is Android. Everything can be changed

  Answered 4 years ago by SamsungRep

  Helpful (48)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this watch give access to calls, texting, and internet?

Asked 4 years ago by Tlw.

• A:Answer Yes it will you can answer a call and talk from watch and respond to text via mic or keyboard.

  Answered 4 years ago by Rose4uKY

  Helpful (54)Unhelpful (9)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the Galaxy 4 watch come with a wireless charger or does that have to be purchased separately?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver

• A:Answer Wireless charger included. The Same one from previous generations

  Answered 4 years ago by SamsungRep

  Helpful (35)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the difference between BT and LTE ?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver

• A:Answer That is a great question! If the Galaxy Watch4 is Bluetooth, it means that your phone is required to be within range for full functionality. If the device say LTE, you are able to get services through your carrier to be able to leave your phone behind and still experience all of the features the watch has to offer. Thank you for taking the time out to reach out to us. ^Kayla

  Answered 4 years ago by Samsung

  
  Helpful (35)Unhelpful (3)ReportAnswer this questionShow more answers (1)

Q: QuestionHas anyone found any replacement watch bands that have a pink gold buckle to match the watch? It is really more of a pink gold, not rose gold, so the golds do not look good together. Thanks

Asked 4 years ago by Bbshopper.

• A:Answer If you are looking for a non-silicone band & like a little bling there are some great choices on Amazon that match this watch exactly. I had purchased 2 bands for my Active 2 pink-gold watch that didn't quite match but it was close. The back came off that watch & Samsung wasn't able to repair it so I got this one, I was so surprised & happy to see that the bands match this one exactly! I always get so many compliments, it makes it an even more beautiful watch! You can find many that don't look cheap or gaudy & have very subtle bling, & there may even be some w/o the bling but that's what I was looking for. This isn't my favorite one but it gives you a good idea of the color match.

  Answered 4 years ago by VABeachBaby

  • 
  Helpful (23)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the Samsung Galaxy watch 4 have a fall detection feature

Asked 4 years ago by Anonymous.

• A:Answer It does,with the options to change the sensitivity and turn it off completely.

  Answered 4 years ago by Lana488

  Helpful (21)Unhelpful (3)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat size is the band on the 40mm if I wanted to buy another color?

Asked 4 years ago by Anonymous.

• A:Answer 20mm

  Answered 4 years ago by LeaY

  Helpful (9)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you use Google Assistant rather than Bixby Assistant? Does this watch take blood pressure measurements?

Asked 4 years ago by DrJack69.

• A:Answer No Google Assistant yet but they say it's coming but not sure. I traded in my Active 2 for this and love it.

  Answered 4 years ago by Rose4uKY

  Helpful (6)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this waterproof or water resistant to a point? I'm a swim instructor and constantly in the water

Asked 4 years ago by Banana.

• A:Answer It's suppose to be water resistant up to 40Ft. Don't believe it. My wife had an active 2 which was water resistant and went swimming with it. The watch died in a few months. Called Samsung and was told they don't warranty for water damage even though they advertise water resistant.

  Answered 4 years ago by Guudheart

  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI currently have a Samsung active watch 2 and I just bought the Samsung Galaxy watch 4 am I allowed to use the same watchband as the active 2 on the watch 4

Asked 4 years ago by Misty.

This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver

• A:Answer Yes, the bands I had for my Active 2 fit this one. Samsung seems to make their watches to all use the same size band, which is nice when you upgrade.

  Answered 4 years ago by VABeachBaby

  Helpful (7)Unhelpful (1)ReportAnswer this question

Q: QuestionFor the Galaxy Watch 4 and its Classic variant, is it really waterproof? If so, please tell me the details. Can it also work if I sweat?

Asked 3 years ago by TunerPsycho48.

This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver

• A:Answer Yes easily 10 ft underwater and still working great.

  Answered 3 years ago by Eclipsedigital

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have an android phone and was looking for a watch that would give me ecg and ekg readings

Asked 3 years ago by joemike.

• A:Answer Hi Joemike, Thank you for bringing this to our attention. I appreciate your inquiry into knowing if the Galaxy Watch 4 has ECG/EKG readings. Yes, the device has real-time ECG Monitoring that gives accurate readings to answer your question. Use your Samsung Health Monitor App to record ECG for informational purposes. For more information, please visit our website under the "Key features" section: https://www.samsung.com/us/watches/galaxy-watch4/buy/?modelCode=SM-R860NZKAXAA You may also visit this website for more information about the Samsung Health Monitor: https://www.samsung.com/us/apps/samsung-health-monitor/ Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144279975 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 3 years ago by Samsung

  
  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow far away will the watch work from the phone?

Asked 4 years ago by kc.

• A:Answer Just like most Bluetooth devices, after a couple feet, it'll disconnect. But usually when I charge my phone and walk around my house, it stays connected but right up until about 15ft. But there's walls and stuff in the way too.

  Answered 4 years ago by ElijahVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow long does the watch stay charged?

Asked 4 years ago by 1234.

This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver

• A:Answer How long the charge lasts will depend on the number of functions you activate. My charge lasts between 24 to 36 hours when I am very active. It records steps, heartbeat, stresss, etc. I even record ECG, all of which uses up the battery.

  Answered 4 years ago by WorldHikerVerified Purchase

  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the galaxy 4 watch fully functional with any android phone, or does it have to be a Samsung. (For ecg etc.)

Asked 3 years ago by Pete.

• A:Answer As long as your phone runs Android 6.0, has at least 1.5 GB of RAM, and supports Google Mobile Services it’s supposed to be compatible

  Answered 3 years ago by BestBuyCustomerVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs there a monthly fee to have this watch, text call ext. I have Verizon

Asked 4 years ago by Kate.

• A:Answer Great question, Kate! Being that this is the Bluetooth version of the Galaxy Watch4, no extra fees are required to be able to text and call. All that is needed is a Bluetooth connection. Thank you for asking this question. ^Kayla

  Answered 4 years ago by Samsung

  
  Helpful (5)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: Questiondoes this watch monitor for afib

Asked 3 years ago by Anonymous.

• A:Answer The watch can detect atrial fibrillation if you use the ecg feature. It does not passively monitor, you have to push a button, place a finger on a sensor, and wait for 30 seconds.

  Answered 3 years ago by Anonymous

  • 
  • 
  • 
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes it come with a band? Or is it just the watch?

Asked 3 years ago by Anonymous.

• A:Answer Comes with watch face and band

  Answered 3 years ago by TvStand

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)