Questions & Answers

Q: QuestionCan I add my Metro line to it?

Asked 3 years ago by Anonymous.

• A:Answer Good morning, I bought my galaxy watch 4 which has bluetooth and connected to my Samsung Note 8 phone. I have Metro pcs as well and works perfectly fine. All you do is connect though bluetooth. Best buy associate can help you with that. You have to DOWNLOAD Galaxy Wearable application on phone to control it on phone.

  Answered 3 years ago by VaneVerified Purchase

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Q: QuestionIs this watch compatible with a Samsung S8+ phone?

Asked 3 years ago by Cleaner.

• A:Answer The Galaxy Watch4 is compatible with the Galaxy S8+. Thank you for asking this question. ^Kayla

  Answered 3 years ago by Samsung

  
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Q: QuestionI know you can talk ,text and answer calls but can you make an actual phone call from the watch

Asked 3 years ago by Jay.

• A:Answer Hi Jay! Thank you for reaching out to us. We appreciate your interest in knowing if you can make calls from your Galaxy Watch4. Yes, Galaxy Watch4 has a built-in mic and speaker. For more information to make a call from your Galaxy Watch4, you may access this link: https://www.samsung.com/us/support/answer/ANS00061408/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144255198 Have a great day. Melardo

  Answered 3 years ago by Samsung

  
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Q: QuestionWill this auto-track activities? Like if I go for a bike ride and forget to turn on the tracker? And when tracking manually, does it auto-pause when you stop? Say I'm riding my bike and I stop for a hydration break, does it pause the clock?

Asked 4 years ago by Kacy.

• A:Answer Biking does NOT auto track on the watch 4, for some reason. You have to start it yourself, once you start it will pause for water breaks and any stops. You can add the bike shortcut which makes it easier to remember to start it.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionCan I use this watch with any android phone, even if its not a Samsung Galaxy?

Asked 2 years ago by Jazz10.

• A:Answer Yes. You can use it with any android phone. But some features are only available with Samsung phones, like the ECG, bloodpressure monitor, camera controls and a couple of others.

  Answered 2 years ago by MikeVerified Purchase

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Q: Questionwill it come with the charger

Asked 2 years ago by numbuh278.

This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Gold

• A:Answer Yescit comes with a charging pad made for the watch but you have to use your own charger block.

  Answered 2 years ago by 1DMC

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Q: QuestionWill this watch work with a Google Pixel 6a phone?

Asked 3 years ago by Tink.

This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Gold

• A:Answer Yes. I used this with my old Pixel 4XL, 5a, and now Pixel 6. Zero issues.

  Answered 3 years ago by JaysDMCVerified Purchase

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Q: QuestionDo I have to have my phone with me in order for it to track steps and mileage?

Asked 3 years ago by Bren.

• A:Answer no, they will sync up when they get back together!

  Answered 3 years ago by gerryVerified Purchase

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Q: Questiondo this watch light up every time you move your arm

Asked 3 years ago by granny.

• A:Answer No, you need to push the top button. This way the watch holds a charge much longer. Love mine!!

  Answered 3 years ago by SandiVerified Purchase

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Q: Questionmy last watch in water mode would not track my walking in the pool. My arms are underwater with weights during my pool walks and jogs. Is it because of the water mode or because it loses WIFI connection. This Samsung Galaxy watch has just died. Need

Asked 3 years ago by DEBP.

• A:Answer True

  Answered 3 years ago by Cassey089

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Q: Questionwhat is acceptable range distance for BT watch and phone?

Asked 3 years ago by Sammy.

• A:Answer Approximately 30 feet with no walls in between

  Answered 3 years ago by jon80Verified Purchase

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Q: QuestionIf you have a backup from a previous version, the 2, can you restore it to this one?

Asked 3 years ago by KITKAT.

This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Gold

• A:Answer Yes, the Samsung account and google back up made it an easy transfer

  Answered 3 years ago by denofrageVerified Purchase

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Q: Questionhow to install blood pressure monitor to the watch

Asked 3 years ago by eve.

This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Gold

• A:Answer You can download it from the play store on the watch. You can also download it for your watch from your phone by selecting the watch when downloading the app.

  Answered 3 years ago by Affan

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Q: QuestionIs it waterproof

Asked 3 years ago by Chivis.

• A:Answer Yes it is. I went swimming with mine on. It has a feature you use. Water lock. When done you turn it off and it gets the water out.

  Answered 3 years ago by Lcm90

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Q: QuestionIs this watch nickle free?

Asked 3 years ago by Nessa.

This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Gold

• A:Answer I would venture to say yes. I have a nickle allergy and have no issues with this watch.

  Answered 3 years ago by AmyK

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Q: QuestionIs there an Airplane mode so you can turn off WiFi and Bluetooth? Will it count steps without being connected to your phone in Airplane mode? How thick is the watchface?

Asked 3 years ago by GramB.

This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Gold

• A:Answer Yes it has Airplane mode. It will count steps while not connected to phone.

  Answered 3 years ago by JeniferVerified Purchase

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Q: QuestionIs this phone compatible with Google Pay?

Asked 3 years ago by Ra.

This question was asked about the related product: Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Gold

• A:Answer Yes

  Answered 3 years ago by Jswolverines

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Q: Questioncan i use this with iphone

Asked 3 years ago by Diana.

• A:Answer Hi Diana! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Watch4 works with iPhone. We apologize; the Galaxy Watch4 and Galaxy Watch4 Classic are not compatible with iOS devices. You may visit this link under "iOS Phone Compatibility" if you have other Galaxy Watches that work with your iPhone: https://www.samsung.com/us/support/answer/ANS00082502/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144276634 Have a great day. Melardo

  Answered 3 years ago by Samsung

  
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Q: QuestionWill it call 911 if I fall?

Asked 3 years ago by Anonymous.

• A:Answer Hello. The Galaxy Watch4 is able to make an SOS call and send an SOS message when a hard fall is detected. Thank you for taking the time to ask this question. ^Kayla

  Answered 3 years ago by Samsung

  
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