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Questions & Answers

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Page Showing 1-19 of 19 questions
  • QuestionWhat is the difference between the FT and LTE models ?

    Asked by Anonymous.

    • Answer Howdy, thank you for asking us your question about the Samsung Galaxy Watch7. LTE versions allow you to make calls, send texts, and use other mobile-connected features without needing to be tethered to your phone. The Bluetooth versions require a connection between its paired smartphone and the watch in order to be fully functional. If you have any other questions, feel free to reach out to Support. Thank you for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionWhat is included in the box?

    Asked by Ladyb.

    • Answer Good day Ladyb, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy Watch7. Here's what's included in the box when you purchase the Galaxy Watch7: 1. Galaxy Watch7 Band, 2. Galaxy Watch7 Case, and 3. Wireless Charger. Feel free to reach back out if you think of additional questions for us. Thank you for being an unwavering Samsung customer. - Debra

      Answered by Samsung

  • QuestionDo you need a phone with the Samsung Watch 7 lte?

    Asked by MJohnson.

    • Answer Hey there MJohnson, thank you for asking us your question about the Samsung Galaxy Watch7. Typically, LTE versions of watches have their own cellular connection (through an eSIM) and can operate independently of a phone, allowing for calls, texts, and data usage without needing to be paired. If you have any other questions for us, feel free to reach out to Support. Thank you for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionWill this watch work in the Philippines ?

    Asked by Anonymous.

    • Answer Hi, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Watch7. A US version Galaxy Watch7 can work in the Philippines, but its LTE functionality may be limited because it supports US-specific cellular bands. Wi-Fi and Bluetooth should function normally, allowing for core smartwatch features, but for LTE, you will need to check if local Philippine carriers support the specific US bands. If you have any other questions for us, please feel free to contact Support. Thanks for being a loyal Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this watch have fall detection?

    Asked by Anonymous.

    • Answer Good day, thank you for taking the time to ask us your question about the Samsung Galaxy Watch7. Yes, the Galaxy Watch7 does offer Hard Fall Detection. If you have any other questions, please do not hesitate to contact Support. Thanks for being a cherished Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes my warranty cover the watch if it's lost?

    Asked by Lost.

    • Answer Good day Lost, thank you for asking us your question about the Samsung Galaxy Watch7. Samsung provides a 12-month warranty on this product for manufacturing defects in materials and workmanship. We also offer extended warranty options that would cover eligible devices. It's great for the unexpected situations like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Talk about peace of mind! If you have additional questions for us, please feel free to contact Support. Thanks for being a devoted Samsung customer. - Debra

      Answered by Samsung

  • QuestionMy Samsung Galaxy Watch 7s battery will no longer charge. How do I buy a new battery?

    Asked by Susan.

    • Answer Hey Susan, thank you for taking the time to ask us your question about the Samsung Galaxy Watch7. If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Please take a moment to review, "Samsung smart watch will not charge or power on" to help resolve what you've described to be experiencing with your device. The battery on the Galaxy Watch7 is not replaceable at this time. If you have any other questions or if you would like any further assistance, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra

      Answered by Samsung

  • QuestionDoes this watch take blood pressures?

    Asked by She.

    • Answer yes

      Answered by MaryB

  • QuestionDo you have screen protector and watch bands for the galaxy watch 7 40mm

    Asked by Bubbles.

    • Answer no

      Answered by MaryB

  • QuestionDoes this watch have vibration options? Such as high, low.

    Asked by Rebecca.

    • Answer Good day Rebecca, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy Watch7. Yes, you can set how long and intensely the device vibrates for notifications. Feel free to contact Support with additional questions. Thank you for being an unwavering Samsung customer. - Debra

      Answered by Samsung

  • QuestionDoes this watch have a "find my phone" feature?

    Asked by Ruth.

    • Answer Yes

      Answered by JenniferC

  • QuestionIf this watch is activated on it own number,can you still answer another phone via the watch.phone has its own number as well.

    Asked by Rdrunner22000.

  • QuestionCan I call and answer my Galaxy s21 fe with the Watch 7 LTE?

    Asked by Morris.

    • Answer Good day Morris, thank you for taking the time out of your day to ask us your question about the Samsung Galaxy Watch7. Yes, the Watch7 is capable of making/receiving calls. If you think of additional questions, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer. - Debra

      Answered by Samsung

  • QuestionIs this watch waterproof or water resistant?

    Asked by CKW71.

    • Answer Absolutely. Has a water lock feature you turn on before swimming activities, but even if you forget there are instructions for what to do.

      Answered by Msdamoochie

  • QuestionWorks with any carrier?

    Asked by Me.

    • Answer Salutations Me, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Watch7. Yes, the advertised unlocked Galaxy Watch7 (LTE) is unlocked for all carriers. If you think of any other questions, please feel free to reach back out. Thank you for being a dedicated Samsung customer. - Debra

      Answered by Samsung

  • QuestionWhich watch supports safery features regarding falls and emergency situations?

    Asked by Lisl.

    • Answer Thank you for reaching out with your question. We noticed your interest in the fall detection functionality available in some of our watches, including the Galaxy Watch Active2, Galaxy Watch3, and all Wear OS models. These watches are equipped with a hard fall detection feature. When activated, this feature automatically sends an SOS to your emergency contacts if it detects a hard fall. If you have any further questions, don't hesitate to contact us at Support. - Kelvin

      Answered by Samsung

  • QuestionMay I answer my phone with the watch when connected to my S24 SAMSUNG

    Asked by GG.

    • Answer Yes

      Answered by Anonymous

  • QuestionCan multiple phones/users monitor the activity for one device?

    Asked by C.

    • Answer Hey C, thank you for finding the time out of your bustling day to ask us your question about the Samsung Galaxy Watch7. You will be required to download the Galaxy Wearable app, download the Samsung Health app, and sign into your Samsung account during set of this device in order to connect all your devices, use the latest features, and access exclusives. If you think of any other questions for us, do not hesitate to reach back out. Thank you for being a trustworthy Samsung customer. - Debra

      Answered by Samsung