Does it come with a warranty? null

Dont bet on them standing by their warranty. I work in the industry, flips and folds have screen issues, the screen will stop responding from software updates and cabling issues from manufacturing and Samsung will deny warranties on these known issues. I work for a mobile carrier, and they denied my own, 2 month old, mint condition flip for "frame damage", when the screen stopped working immediately after a software update (charging feature also stops working). The phone was mint. We see a few flips/folds every week come in with the same issue, and samsung will blame the customer and deny claims. The technology is simply not ready yet.

Thank you for reaching out with your question, Sencere. We understand that you are inquiring about the Galaxy Z Flip6. Samsung products come with a limited 12-month warranty that covers manufacturing defects in materials and workmanship. You can also add extra coverage with Samsung Care+ for eligible devices, providing extended protection and support. If you own a Z Fold6, you may qualify for Z Assurance, which allows for one repair of the interior folding screen within two years of your qualifying purchase, at a discounted price. To access this offer, you must submit your request via Samsung.com, create or log in to your My Samsung Account, register your device, and then create a repair request or schedule an appointment at a Samsung-authorized repair center. If you have any further questions, please be sure to reach out to us at Support. -Kelvin

“Does it come with a warranty?”

Asked by Sencere 1 year ago

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Samsung - Galaxy Z Flip6 256GB (Unlocked) - Silver Shadow-Front_Standard

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Answered by Kenchu 10 months ago
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Dont bet on them standing by their warranty. I work in the industry, flips and folds have screen issues, the screen will stop responding from software updates and cabling issues from manufacturing and Samsung will deny warranties on these known issues. I work for a mobile carrier, and they denied my own, 2 month old, mint condition flip for "frame damage", when the screen stopped working immediately after a software update (charging feature also stops working). The phone was mint. We see a few flips/folds every week come in with the same issue, and samsung will blame the customer and deny claims. The technology is simply not ready yet.
Answered by David 11 months ago
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Thank you for reaching out with your question, Sencere. We understand that you are inquiring about the Galaxy Z Flip6. Samsung products come with a limited 12-month warranty that covers manufacturing defects in materials and workmanship. You can also add extra coverage with Samsung Care+ for eligible devices, providing extended protection and support. If you own a Z Fold6, you may qualify for Z Assurance, which allows for one repair of the interior folding screen within two years of your qualifying purchase, at a discounted price. To access this offer, you must submit your request via Samsung.com, create or log in to your My Samsung Account, register your device, and then create a repair request or schedule an appointment at a Samsung-authorized repair center. If you have any further questions, please be sure to reach out to us at Support. -Kelvin
Answered by Samsung 1 year ago
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