“I bought a Samsung VR headset . I could not get it to work properly . Instead of vertically , the image was horizontal . It was hard to control . Will they help me working it correctly ?”

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• Have you tried changing your phone's settings to "auto rotate"? I'm sure you've probably already figured it out.

  Answered by Traveler2 7 years ago

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• Be sure you have your phone plugged in to the unit securely and that it will lock good. I had the same problem until I noticed it wasn't pushed into the Connection securely and locked

  Answered by Anonymous 7 years ago

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