Questions & Answers

Q: QuestionCan you add a subwoofer later on

Asked 4 years ago by Pop.

• A:Answer Hi Pop! The HW-A40R is not compatible with an add on subwoofer. ^Tim

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat is the wattage output

Asked 4 years ago by Anonymous.

• A:Answer Hi! The HW-A40R soundbar features 110W of power. ^Tim

  Answered 4 years ago by Samsung

  
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Q: QuestionCan I is the rear speakers with another soundbar? I have an RCA soundbar.

Asked 4 years ago by Rg.

• A:Answer Hi Rg! The rear speakers included with the HW-A40R are only designed to connect to the HW-A40R and will not pair with a different model soundbar. Samsung wireless speakers are only designed to connect to compatible Samsung soundbars. ^Tim

  Answered 4 years ago by Samsung

  
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Q: QuestionWill I be able to filter out the background music and still hear the dialog on TV shows?

Asked 4 years ago by Hobo.

• A:Answer Hi Hobo! To improve your experience and help avoid issues with the dialog drowned out, try using Dynamic Range Control (DRC). DRC lets you apply dynamic range control to Dolby Digital tracks. With DRC turned on, loud sounds will be reduced. 1) Turn off your Soundbar. 2) While the Soundbar is off, press and hold the Sound Mode button on the remote control for 6 seconds until you see “DRC ON” shown on the display. 3) To turn off DRC, repeat steps 1 and 2 above. ^Tim

  Answered 4 years ago by Samsung

  
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Q: QuestionIt seems as if the front and rear speakers play the same audio. Is that changable?

Asked 4 years ago by Benj.

• A:Answer Hi Benji! Changing the sound mode on the soundbar will change how the rear speakers operate. With the sound mode set to Surround, and a surround sound source playing from the TV, the rear speakers will play sound designed for the rear surround channels giving you a true surround sound experience. ^Tim

  Answered 4 years ago by Samsung

  
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Q: QuestionHi can i use this system with my older Sharp Aquis TV?

Asked 4 years ago by Shorty.

• A:Answer Hi Shorty! The HW-A40R features digital optical, HDMI, and Bluetooth wireless audio connections. Check the back of your TV, or consult the user manual if needed to determine if your TV supports one of these three audio connections. ^Tim

  Answered 4 years ago by Samsung

  
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Q: Questioni bought this speaker system and my rear speakers you can barely hear anything. How can i increase the volume ? thank you

Asked 4 years ago by Sean.

Q: QuestionI need a replacement remote for this system. I cannot find one can you tell me where to order a new remote that will work on the HW-A40r soundbar

Asked 4 years ago by Colleen.

• A:Answer Hi Colleen! So that we can better assist you with replacement parts for your new soundbar, please contact Samsung Support at: 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST. 7 days a week. Or text “SUPPORT” to 800-726-7864, LiveChat on Samsung.com, or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Tim

  Answered 4 years ago by Samsung

  
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Q: Questionwill this work with the Q80 series TV I just purchased

Asked 4 years ago by Ed.

• A:Answer Hi Ed! Yes, you can connect the HW-A40R soundbar to the Q80 TV using the digital optical connection. ^Tim

  Answered 4 years ago by Samsung

  
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Q: QuestionAre they dust resistant and ok to use for out door purposes.

Asked 4 years ago by Jermstheworm69.

• A:Answer No they are not. I also don’t think the bass works very well. There is no scale on the screen and I cannot hear much of a difference. However, It could be user error on my part .

  Answered 4 years ago by GreatVerified Purchase

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Q: QuestionAre there any other rear speakers that i can use for this sound bar?

Asked 4 years ago by LJJ.

• A:Answer It comes with two side speakers that activate for surround sound when movies, etc are played, but they. Aren’t on all the time. I’m not aware of rear speaker capability.

  Answered 4 years ago by Socrmom92Verified Purchase

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Q: QuestionMine shuts off every ten minutes anyone know how to fix it?

Asked 4 years ago by Rob.

• A:Answer Hi Rob! Thank you for sharing your concerns with intermittent power on your HW-A40R. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for Soundbars), 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat), text HELP to 62913, LiveChat on Samsung.com, or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Tim

  Answered 4 years ago by Samsung

  
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Q: QuestionAre the rear speakers included or have to buy separately ?

Asked 4 years ago by Soubis.

• A:Answer Hi Soubis! The HW-A40R is a 4.0ch soundbar system including a soundbar and rear speaker kit. ^Tim

  Answered 4 years ago by Samsung

  
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Q: QuestionCan the rear speakers be used as full sound, or if surround sound is turned off will they simply not work?

Asked 4 years ago by Wishestheydlookedfirst.

• A:Answer Hi Pikka! The sound played through the rear speakers is determined by the signal coming in. If the signal is a stereo audio signal, only the front soundbar speakers will produce sound. If the signal is surround or 5.1, then the rear speakers will produce sound. You can choose to simulate the surround on a stereo signal by changing the sound mode. ^Tim

  Answered 4 years ago by Samsung

  
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Q: QuestionSo u need to buy speakers cables and a power cord so confusing

Asked 4 years ago by Djbpresents.

• A:Answer Mine came with all the cables needed.

  Answered 4 years ago by EricVerified Purchase

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Q: QuestionWhat is this compared to is it new?

Asked 4 years ago by Djbpresents.

• A:Answer Hi djb! The HW-A40R Soundbar is a 2021 model, and is comparable to the HW-T400 Soundbar. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionThis set it's a wireless connection?

Asked 4 years ago by TUPAPI.

• A:Answer Hi TUPAPI! The HW-A40R Soundbar is Bluetooth enabled, and can wirelessly connect to your TV and any other devices that are also Bluetooth enabled. The A40R subwoofer will need to be connected to a power source, but will pair wirelessly with the soundbar. The rear speaker wireless module requires a power cord to function and speaker cables to connect to the rear speakers. Once they are connected to the speaker cables, the rear speakers will pair wirelessly with the soundbar as well. ^Gina

  Answered 4 years ago by Samsung

  
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Q: QuestionCan you pair a Samsung subwoofer with this sound bar?

Asked 3 years ago by Santosjes.

• A:Answer Not sure, but you can contact Samsung directly for that question.

  Answered 3 years ago by MELLOSMOOTHEVerified Purchase

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Q: QuestionWhy can’t I find this device on the Smart Things App?

Asked 3 years ago by SmartThings.

• A:Answer Hi there, The HW-A40R can only connect to a TV using an optical cable or Bluetooth connection. Smart Things requires a WIFI connection to pair with our devices. ^Andrew

  Answered 3 years ago by Samsung

  
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