“How do you open the battery compartment of the remote? I've tried and it is so difficult.”

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• It is hard to take of and put on, but you have to slide it off by pressing and pushing down at the same time.

  Answered by Merle 4 years ago

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• Using a flat surface, instead of pressing the arrow on the back side of the remote, press down and push forward in the same area on the front panel with your thumb while pulling the back panel down with your fingers. You need grippy fingers for this also.

  Answered by NoName 4 years ago

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• Hi dhphilly! I am very sorry for the issue you experienced in opening the battery cover on your remote. To remove the cover, push the rear cover open in the direction of the arrow at the bottom of the remote control. Grab the remote control with two hands,Then, push it forward with your thumbs. I hope this helps. For additional assistance, please contact Samsung customer support at 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Tim

  Answered by Samsung 4 years ago

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